154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 09, 2025

Nationwide is the Best!

I love Nationwide, they are the best insurance company for Pets. I just signed up again to insure my new Kitten (my previous kitty passed away recently). I've been insured with Nationwide for the past 20 years and they have excellent Customer Service and reimburse claims very timely. I always refer my friends tthem.

Insurer: Nationwide

By: Eleni Apostolou

March 09, 2025

Nuclear-Grade Incompetence

This is the most dysfunctional insurance company I've ever worked with. My claims keep being denied because the claims department never thinks to ask the records department for, you know, RECORDS before denying my claims. Uploading records to my portal on the app does nothing; so I now have to email records directly to the claims department and then call and tell them that the email exists. Then the records department has to connect that email with my claim number, despite my claim number being in the header of the email. The departments flat out don't communicate with each other. Calling it a circus wouldn't be fair. Circuses are better coordinated. Even if the claims department knew what it was doing, it wouldn't change the fact that reimbursement takes forever. It's been six weeks and I haven't seen a dime. My cat can't receive life-saving treatment because all of my claims get denied. The claims department is working overtime to prove my cat has a preexisting condition, despite two annual wellness exams and blood work proving she was always a healthy cat. My veterinarian is even willing to testify that my cat was never sick before her issues started. Doesn't matter. Did I mention one of my claims is just an error message now? I guess that's not getting reimbursed any time soon. I have no faith that this company will ever pay me. And now that my cat is sick, I can't switch insurance companies. They know that. So they aren't attempting to help me at all. I pay extra for 90% reimbursement with no annual limit. I guess someone knocked the 9 off of that 90 and never bothered to put it back. Pets Best is that cousin who's always borrowing money and promises to pay you back next week, next month, next year, once he gets a job, once he pays off his car, once he wins the lottery, once he becomes a billionaire. It's not happening. Ditch the cousin and find a better insurance company.

Insurer: Pets Best

Veterinarian: Goodworks Veterinary Hospital

By: Ryan

Useful
Verified March 08, 2025

So far I sent in about $4000 in…

So far I sent in about $4000 in receipts and got back $25.00

Insurer: Embrace

By: John

Verified March 08, 2025

I recommend SPOT to EVERYONE!

I recommend SPOT to EVERYONE! Premiums are well priced and economical. After doctors visits, Simply have your veterinarian provide emailed/digital copies of itemized invoice and diagnosis, pass this on to SPOT through their easy to use interface, and expect payment for covered expenses within 5 business days. The interface is cheerful and I find their approach comforting at a stressful time (health crisis with a sick pet!).

Insurer: Spot

By: Ruby’s Samson’s Pepper’s Mom

Verified March 08, 2025

Everything

Everything! The people who helped me were fantastic!!

Insurer: Embrace

By: Gary Coleman

Verified March 08, 2025

Spot family process claims fast and…

Spot family process claims fast and fair. I am happy that I registered my dog’s health insurance with them.

Insurer: Spot

By: Lida Azizi

Verified March 08, 2025

Excellent service

Excellent service

Insurer: Embrace

By: Gary

Verified March 08, 2025

Love SPOT

Love SPOT! I have 6 pets in total all covered by spot. They process claims within 5 days and are very easy to work with. So grateful to have them insuring my pets.

Insurer: Spot

By: Kara Bramley

March 08, 2025

Quick and Easy!

As a first-time dog owner and not knowing diddly squat about pet insurance, I spent an entire two weeks looking up and doing comparisons of about six insurance companies. Comparing what exactly, I couldn't tell you as at the time, I didn't really know what I was looking at. You don't know what you don't know. Embrace won my vote due to the mass amount of positive reviews I read about them. And that was from multiple sites. SUPER EASY to submit a claim and I love that I can do it on the app. So as soon as leave the vet's, I sit in my car as it warms up and submit my claim. I usually receive my refunds between 3-5 days unless I messed up somewhere and EMBRACE is really good at explaining/breaking down what you paid for. I also like their wellness add-on. I get my groomer's expenses covered. I will continue to use EMBRACE this year.

Insurer: Embrace

By: Arty's Mama

March 08, 2025

Amy helped me getting insurance for my…

Amy helped me getting insurance for my kittens, and as a new owner never having insurances for animals this was all new to me. But Amy helped me through every step and explain everything to me as well answered all my questions that I had. Overall my experience was amazing and thank you to Amy I was able to get my kittens insurance and also able to join the wellness reward program which I think everyone should take advantage.

Insurer: Embrace

By: Miryan

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