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My Pet Had Cancer Surgery
My 13 year old dog developed an Anal Sacc Tumor which her vet caught very early. The next week she underwent surgery to remove it. She came through with flying colors and Truoanion paid more than $2100 on the $2700 bill, less the deductible and other expenses not related. I was amazed at how swiftly they handled this..it's my first experience with pet insurance ever-should have had Trupanion years ago!
Insurer: Trupanion
By: Peggy
disappointed
They are going out of their way to relate everything to a pre existing condition. At least they covered his thyroid medication. Had two months before they decided his new issue with his liver is because of his pre existing seizures. Vets have stated in the medical records they are not related, but healthy paws still denies coverage. Can't wait to see how they respond to this review. I am sure it will be very nicely worded and deny any fault or deception.
Insurer: Healthy Paws
By: Pam
Finally affordable pet insurance
Mister our bull mastiff staff shire mix tore his crucial ligament. I was very happy with the coverage of ASPCA, they covered the x rays and the sugary in a timely manner. Also received 2 follow up calls to be sure that I was satisfied. I have told all my friends that have pets.
Insurer: ASPCA
By: D.
I would reccomend VPI to others.
All claims have been well handled.
Insurer: Nationwide
By: anita
insurance claims
So efficient and professional. They have always processed my pet insurance claims wtihin 48 hours if not sooner; and I have always been thrilled with the outcome.
Insurer: Pets Best
By: Joanne
rejected
When I submitted Sophie's claim for a UTI I had NO idea she had several before. She is my rescue and the shelter never informed me of her condition. It wasn't until after she was treated by my vet and I submitted the claim that I came to find out of previous issues. I am working with my vet to try to prevent any UTI from coming back. I don't think it was fair of your company do deny me coverage of this condition. In the past with my other dogs you have been prompt with the claims.
Insurer: Pets Best
By: Laurie
claim reimbursement 5 star
I have only been with them a little over a year awesome to work with, two claims one large one and a small one no issues. Thank you very much
Insurer: Embrace
By: whit
As advertised!
I have never purchased pet insurance before, but decided to get it for our standard poodle, who was a few months old at the time. I took care of all my preliminaries right away, so as not to have concerns later. I made clear between Embrace and myself what preexisting conditions there were and moved on from there. So now, not quite a year into this and our dog took and ate a bunch of raisins. (The only thing he has ever taken off a counter!) Well that landed him in the hospital for 3 straight days getting an IV to push the toxins through. I was mostly impressed with Embrace and the speed and payment of the claims. I did have to go back and have our vet fill out a fair bit of paperwork, but it all worked out well. On occasion Embrace does so down processing for no apparent reason, this is the only reason I will not give them a a perfect 10. Most claims paid in about 2 weeks but a few longer than 3 weeks. Their payments on the claims were EXACTLY what I expected it to be. With lots of unknowns out there I am glad to say that the process and benefits were what Embrace said they would be.
Insurer: Embrace
By: HSears
very disappointed and cancelled my policy
My Golden Retriever puppy got sick on the last day of her 14 day exclusionary period. I spent over $800 to get her well, but Embrace denied my single claim for $195. I found them extremely inflexible to deal with. Can not recommend at all.
Insurer: Embrace
By: kathy
They thought a poisonous plant would be yummy
We had just gotten Healthy Paws insurance on all three of our dogs 2 months ago because a friend of ours had suggested it to us because they had gotten it for theirs. Our 2 puppies decided to snack on a Cardboard Palm plant that was on our porch that apparently is in the Sago Palm family(hightly deadly) the vet quickly did everything in their power to save our babies and it worked, but if course cost us quite a bit we hadn't expected to have to shell out in one fell swoop. One puppy in emergency can cost quite a bit but two??! Needless to say we filed a claim immediate and within 6 days our reimbursement check!
Insurer: Healthy Paws
By: Jennifer