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TEN STARS!!!!
My seven-year-old Jack Russell/Toy Fox terrier mix has been insured with healthy Paws since 2012. In the summer of 2014, she had a claim for a disc injury to her back that was treated with steroid medication and crate rest. The injury resolved after six weeks and she was back to her old self in a couple of months. There were no problems with processing of this claim at all with Healthy Paws - she had never had any prior symptoms for this injury. Last weekend, out of the blue and for no apparent reason, she was in extreme pain and could not use her back legs. She must have jumped or twisted wrong. After undergoing a CT scan, it was determined that she ruptured a disc in her T12-13. We were devastated as we had only two options - let her live with pain and without use of her back legs or undergo spinal surgery. Thank goodness we had Healthy Paws pet insurance. Although we would have paid anything to get our baby back to normal, having this pet insurance make the decision easier. Our bill was nearly $4500, and we only have to pay $1,000 (they do not cover the initial consult or exam fees- only treatment) I have to admit that several times throughout the past couple of years, I had debated on canceling the coverage as I was paying $36 a month for "what if "something happens? Well, the WHAT IF what if came and I'm grateful I kept coverage on her. I have the 80% coverage with $100 deductible. The claims process is easy- scan and email the bill, have your vet forward the records and within 24 - 48 hours, you get the claim processed. This time the surgeons office sent the bill and records directly to Healthy Paws, and within six hours I received a confirmation email that they were processing the claim. The next day, I received the email that the claim was processed, and the check was being issued. The Explanation of Benefits form was provided online and I knew exactly how much the check was going to be. I'm happy to report that our dog is doing GREAT and she should be walking unassisted in no time - the surgery was a GREAT SUCCESS! Knowing I have insurance also gives me the option of having her undergo physical therapy at the doctor's office to ensure her proper treatment and healing. There are NO caps on the amount they pay towards your fur baby's treatment! Healthy Paws also sent a follow up email to see how she was doing - my own health insurance company has never done that!! I love Healthy Paws pet insurance. They were/are amazing!! TEN
Insurer: Healthy Paws
By: Lynn
Free month trial
I place 4 claims during my free trial in which I received my payments for very quickly. Once I submitted my claim I received an email stating that they received my claim and then received email letting me know the claims had been processed and payment was on it's way.
Insurer: Trupanion Canada
By: Lori
Free month trial
I place 4 claims during my free trial in which I received my payments for very quickly. Once I submitted my claim I received an email stating that they received my claim and then received email letting me know the claims had been processed and payment was on it's way.
Insurer: Trupanion
By: Lori
Pets Best is truly the BEST!!!!
Great service is the standard, never had a issue, payment is quick and always what I figured.
Insurer: Pets Best
By: Craig
Once again trupanion has been great
Trupanion continues to be a great support in assisting me with Bailey my dog when she needs. Trupanion has been truly a great insurance company and would always recommend them.
Insurer: Trupanion Canada
By: Ryan
Once again trupanion has been great
Trupanion continues to be a great support in assisting me with Bailey my dog when she needs. Trupanion has been truly a great insurance company and would always recommend them.
Insurer: Trupanion
By: Ryan
Saved me a bundle!
My (almost 11 year old), yorkie named Nyla was really sick a couple of weeks ago. She was vomiting, and very lethargic apparently due to an enlarged liver. An ER visit and overnight hospitalization later, she's back to normal. The bill? Over $1500!!! Now, this would have probably bankrupt me but thanks to Healthy Paws, after the $250 deductible, EVERYTHING ELSE was covered at 90%. So I ended up paying a couple of hundred dollars as opposed to >$1500. If you're thinking about insurance GO WITH HEALTHY PAWS. Customer service was great too which matters when you're going through such a difficult time.
Insurer: Healthy Paws
By: Cely
ASPCA has really come through.
Our Schnauzer has had tumors removed and now she has diabetes and needs insulin, which ASPCA has helped us out with. We thank you
Insurer: ASPCA
By: Clifford
So impressed with Healthy Paws
My dog, Hudson, recently ingested my prescribed sleep medication and had to be rushed to the emergency vet clinic, a very expensive visit. So grateful that Hudson was insured by Healthy Paws - his claim was paid in about 10 days! Not only that, the kind folks at Healthy Paws also followed up with an e-mail to find out how he was doing. That's much better service than I get from MY medical insurance plan!
Insurer: Healthy Paws
By: Susan
Well worth it
So far. So good. We also purchased the wellness rider for our 6 month old toy poodle which covered neutering, exams, heart worm and flea & tick meds. It has already paid for itself. The form was short and easy to fill out. I faxed it along with copy of the itemized Vet bill and was reimbursed in less than 3 weeks
Insurer: Nationwide
By: Joyce