216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Most reliable service
We have Petshealth for both our standards poodles. The older one (8 1/2)had more than his share of serious ear infections when a puppy. The coverage was excellent. He is pretty steady now but we just added the extra coverage to make sure we don't get stuck with the recurring condition problem. The younger guy will be 5 in January. He has had more unusual situations- skin growths, for example- again no problem with coverage, very quick turn around. I have strongly recommended this insurance many times and everyone who has gotten it has been just as satisfied. Don't leave home without it!
Insurer: ASPCA
By: Judith
I have zero complaints
They are fare when it comes to coverage, and excellent in regards to turn around time from when you submit until you receive payment.
Insurer: ASPCA
By: Craig
The Best Customer Service!
My dog has liver issues, and though she was too old to get the alternative procedures rider, most of her yearly procedures are covered. My review would be a 10 if she was able to get the alternative care rider even as an old dog. The customer service is above and beyond any I have experienced, What other company calls just to ask how your dog is doing? All my claims have been processed quickly and I never have issues getting answers to my questions.
Insurer: ASPCA
By: Laura
Fast!
Trupanion has the fastest response time I have ever experienced with any insurance company I have ever had to file a claim with (house, car, personal health, etc). Their customer service is incredibly friendly and helpful, and their communication is top notch. I always received a response by phone or email in less than 24 hours from initiating a claim.
Insurer: Trupanion Canada
By: Janelle
Fast!
Trupanion has the fastest response time I have ever experienced with any insurance company I have ever had to file a claim with (house, car, personal health, etc). Their customer service is incredibly friendly and helpful, and their communication is top notch. I always received a response by phone or email in less than 24 hours from initiating a claim.
Insurer: Trupanion
By: Janelle
First claim
I have a Great Dane, who tore his acl. This is a very expensive surgery. Luckily I had pet insurance with Embrace. But this was my first time making a claim and I had my doubts about getting my money. And at first there was a little confusion in regards to my dogs medical records (they want to see everything in his file including shot records, I orginally just sent stuff pertaining to the injury). But after I got everything sent, I received a check very quickly. I do want to add that I did call a few times to see what the hold up was, and the people I talked with were extremely nice. So the question is am I satisfied? Nice people and I got my money, so yes I am!!!!
Insurer: Embrace
By: Jeff
Couldn't Find Better Insurance
Healthy Paws took care of my little pug, Lucy. She's only six months old, and like most puppies, gets into everything. She began throwing up and had a high temperature. When I brought her to the vet, they figured out she had gotten into something because her liver values were sky high (she had gone into shock). She stayed for four days. Because Healthy Paws had my back, I knew I didn't have to choose between giving her the care she needed, or letting her go. Four days later, she was a bouncing, healthy baby again, and just a few days after that, I received my reimbursement check from Healthy Paws. They covered exactly what they said they would. I love this company! I recommended them to all my friends and family. Plus, the person on the phone and web were all so pleasant!!
Insurer: Healthy Paws
By: Judy
Prepare to be gouged
They will do everything in their power to not pay. Apparently a 2 year old dog has a history of osteoarthritis. All their proof comes from treatments that occurred AFTER we started the insurance plan. We tried some chiropractic treatments which I paid out of pocket rather than get the rider in order to reduce some stiffness in her shoulder. The only way to challenge a claim is for your vet to write a clarification letter. My vet doesn't feel comfortable writing such a letter as she has endured harassing calls from insurance companies when she has done it, including Trupanion apparently and has her business to consider.I believe it. When I called to get clarification on what would be covered they tried to use fear to keep me from cancelling.
Insurer: Trupanion Canada
By: Antonia
Prepare to be gouged
They will do everything in their power to not pay. Apparently a 2 year old dog has a history of osteoarthritis. All their proof comes from treatments that occurred AFTER we started the insurance plan. We tried some chiropractic treatments which I paid out of pocket rather than get the rider in order to reduce some stiffness in her shoulder. The only way to challenge a claim is for your vet to write a clarification letter. My vet doesn't feel comfortable writing such a letter as she has endured harassing calls from insurance companies when she has done it, including Trupanion apparently and has her business to consider.I believe it. When I called to get clarification on what would be covered they tried to use fear to keep me from cancelling.
Insurer: Trupanion
By: Antonia