218,376+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,376 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,376 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,828 reviews

4.9
Healthy Paws

11,142 reviews

4.9
Fetch

5,491 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,933 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 10, 2015

Claim

I have a Maltese dog that is treated for seizure. Every time I take my dog to the vet and I submit rhe insurance claim , Trupanion team processes the claim immediately and tries their best to resolve the claim as soon as possible . I am so happy and satisfied with Trupanion customer service . Sending emails about the claim is a great way to keep me updated . My check is always sent to me within a short period of time after submitting the claim. I hardly recommend Trupanion to other pet owners . Their hours of operation is so convenient as they open 24/7 .

Insurer: Trupanion

By: Celeste

Useful
July 10, 2015

Great service!

Once again, Trupanion comes through and quickly approves our claim. It was approved in 24 hours. Honestly, it couldn't be better. I recommend this company to everyone. Thank you, Trupanion, for making the process transparent and easy especially at an emotional time when pet parents are dealing with a hurt or sick beloved pet.

Insurer: Trupanion Canada

By: Antoinette

Useful
July 10, 2015

Great service!

Once again, Trupanion comes through and quickly approves our claim. It was approved in 24 hours. Honestly, it couldn't be better. I recommend this company to everyone. Thank you, Trupanion, for making the process transparent and easy especially at an emotional time when pet parents are dealing with a hurt or sick beloved pet.

Insurer: Trupanion

By: Antoinette

Useful
July 10, 2015

Great company!

Easy to work with; very nice customer service reps; claim was paid quickly.

Insurer: Trupanion Canada

By: Marion

Useful
July 10, 2015

Great company!

Easy to work with; very nice customer service reps; claim was paid quickly.

Insurer: Trupanion

By: Marion

Useful
July 10, 2015

Beats Trupanion, "Paws Down"

I am so thrilled with Embrace! I previously used Trupanion for my dog Colby. I was unhappy with their per incident deductable, lengthy claims review period, and their stingy limits on prescription dog food. Since I switched to Embrace, I am so impressed with the broad coverage, fair pricing, annual deductable, and generous wellness coverage options (which includes the option for prescription dog food). I am also impressed with the easy and quick claims review process. I will be sure to recommend Embrace to others!

Insurer: Embrace

By: Stacy

Useful
July 10, 2015

Outstanding service

Rapid, concerned response. I was pleased with the reimbursement and amazed with how quickly our claims were processed. I would highly recommend Trupanion to all pet owners. Their service was comforting during a very emotional emergency. Time taken to handle claim was three days.

Insurer: Trupanion Canada

By: Joanne

Useful
July 10, 2015

Outstanding service

Rapid, concerned response. I was pleased with the reimbursement and amazed with how quickly our claims were processed. I would highly recommend Trupanion to all pet owners. Their service was comforting during a very emotional emergency. Time taken to handle claim was three days.

Insurer: Trupanion

By: Joanne

Useful
July 10, 2015

No need to look anywhere else for pet insurance...

Healthy Paws is the best pet insurance provider in the market. I did my due diligence last year in looking for the best coverage for my dogs (4 of them) and I picked Healthy Paws due to the extensive positive reviews written about them. At first I was skeptical not knowing if they are truly what the reviews say but they were right. I had to file a claim last week for my doggie,Fritz,who tore his ACL and needed cruciate surgery. Since Fritz didn't have a pre-existing ACL problems, Healthy Paws approved my claim (80% of the bill)and questioned nothing on the medical invoice submitted to them. They reviewed the claim and approved to pay within a week, yes a week. I heard horror stories from some of my friends who filed claims and they were getting the run around and wouldn't even return calls. This is not the case with Healthy Paws...they get back to you via email or phone call at lightning speed. Thank you, Healthy Paws, for helping Fritz get the much needed surgery to be able to walk normal again.

Insurer: Healthy Paws

By: Natalie

Useful
July 10, 2015

Excellent Customer Service

Very professional, quick turnaround. Straight forward insurance plan. No gimmicks.

Insurer: Embrace

By: Erica

Useful

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