218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrific Company
My puppy, Diggin suffered heat stroke and was rushed to an emergency vet facility. After checking in and nervously waiting to hear about Diggin I was told that the bill could be as high as $5000 but they would check with Trupanion to see what charges they would pre approve. Within 30 minutes a representative from Trupanion called to say they would preapprove all but the deductible of $250. I was on the 30 day free trial for Trupanion and they still were willing to cover Diggin. Luckily Diggin recovered and thankfully needed only part of the approved amount. I received a check in the mail within a week of submitting my claim. I cannot say enough wonderful things about this company and their representatives. They are TERRIFIC!!!!
Insurer: Trupanion
By: Barbra
Exceptional Service
We always called Bella our indestructible dog, but when we got insurance for our new puppy we enrolled her as well.Shortly before her annual checkup we noticed some lameness and that she was peeing more on walks. $900 later we had our diagnoses. Within 3 days Trupanion processed our claim. It was quick, easy, and painless with email updates along the way. Thank you Trupanion!
Insurer: Trupanion Canada
By: Bethany
Exceptional Service
We always called Bella our indestructible dog, but when we got insurance for our new puppy we enrolled her as well.Shortly before her annual checkup we noticed some lameness and that she was peeing more on walks. $900 later we had our diagnoses. Within 3 days Trupanion processed our claim. It was quick, easy, and painless with email updates along the way. Thank you Trupanion!
Insurer: Trupanion
By: Bethany
Surprised and relieved
I have been very happy with Embrace. Often you don't expect that a new puppy will need vet care, but sometimes, as in my case, a diagnosis requires extensive testing which would have been unaffordable without insurance. So, I am both happy and relieved to have found Embrace, which I did not know about before my vet suggested it. This first puppy year w/ Embrace has been refreshingly surprising. The adjustments are exactly as promised and very quickly concluded. On the basis of my first year with them, I heartily recommend them over other companies I have used. The premiums are fair and the service is excellent and the team very helpful.
Insurer: Embrace
By: Joanna
illness expense reimbursement
We just received another quick and extremely satisfactory no-hassle response from Pets Best for reimbursement of expenses incurred for treatment resulting from excessive calcium in our cat's system.
Insurer: Pets Best
By: Patricia
quick and easy claims process Pets Best
We are very happy to have Pets Best Veterinary Insurance. The claims process is simple and quick and the claims review is quick as well. We received our reimbursement within a few days. I have recommended Pets Best to a number of friends and family as we are happy customers.
Insurer: Pets Best
By: Michael
Amazed and Pleased with the Service
Just like with human health insurance, one never knows how pet insurance really works until you have to use it. My dog, Kieran, was diagnosed with an autoimmune disease two months ago. It took Trupanion about 2 weeks to act on my claim, waiting for my vet to submit Kieran's entire medical history to them. Once this had been completed and I had met my deductible, Trupanion started sending me checks to reimburse me for payments to my vet (five visits so far). Now my vet is submitting the claim, getting confirmation from Trupanion, and reducing my bill by my co-payment percentage -- all while I wait (5 minutes max, so far...) I am very amazed, and very pleased, with their service. Kieran's blood platelet count will have to be monitored for the rest of his life, and I have confidence that Trupanion will continue to cover those expenses.
Insurer: Trupanion Canada
By: Sue
Amazed and Pleased with the Service
Just like with human health insurance, one never knows how pet insurance really works until you have to use it. My dog, Kieran, was diagnosed with an autoimmune disease two months ago. It took Trupanion about 2 weeks to act on my claim, waiting for my vet to submit Kieran's entire medical history to them. Once this had been completed and I had met my deductible, Trupanion started sending me checks to reimburse me for payments to my vet (five visits so far). Now my vet is submitting the claim, getting confirmation from Trupanion, and reducing my bill by my co-payment percentage -- all while I wait (5 minutes max, so far...) I am very amazed, and very pleased, with their service. Kieran's blood platelet count will have to be monitored for the rest of his life, and I have confidence that Trupanion will continue to cover those expenses.
Insurer: Trupanion
By: Sue
We are extremely grateful for Trupanion Insurance!
Trupanion works closely with our veterinary office, Baring Blvd. Vet in Sparks, NV. This recent episode was over $1,000+. What a crisis we would have faced financially in addition to the emotional upset of Plexy's illness if we had not had insurance for her. Because Trupanion and our vet work closely together, our vet accepts our portion of the payment from us and gets the rest of the payment directly from Trupanion. This is HUGE for us!
Insurer: Trupanion Canada
By: Michel