217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,900 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,819 reviews
11,121 reviews
5,455 reviews
55,032 reviews
14,905 reviews
Category with most reviews
This chart shows the distribution of review categories.
Perfect
My puppy, Harvey, suddenly became very ill and requires multiple emergency visits, the care of a specialist and other fees that totaled about 6,000. I couldn't have afforded his care without this insurance AND they were amazing! I filed my claims, talked with customer service, and was reimbursed in a timely manner. One of the best customer service and insurance experiences I've ever ever had!
Insurer: Trupanion Canada
By: Amanda
Perfect
My puppy, Harvey, suddenly became very ill and requires multiple emergency visits, the care of a specialist and other fees that totaled about 6,000. I couldn't have afforded his care without this insurance AND they were amazing! I filed my claims, talked with customer service, and was reimbursed in a timely manner. One of the best customer service and insurance experiences I've ever ever had!
Insurer: Trupanion
By: Amanda
YOU HAVE A CUSTOMER FOR LIFE!!!
My older dog is on her second knee surgery in 5 months. :O( Tough break for her, it just sucks and breaks my heart. But Embrace has been FREAKING AMAZING through all of this!!! She had her first surgery weeks after passing her Ortho Exam. Embrace didn't try to get out of paying for the claim, even though it was so close to the ortho waiver being done. What I got from Embrace was....COMPASSION! Wouldn't it be nice if our HUMAN insurance was this good???!!! And now we are on our second knee surgery this year. BOTH times I have been reimbursed before her follow up doctor visit. WHAT INSURANCE COMPANY DOES THAT IN THIS DAY AND AGE??? EMBRACE...that's who! I started with Embrace cause I have USAA insurance...this was one of the best decisions I have ever made for my two Drahthaar's!! THANK YOU EMBRACE...YOU HAVE A CUSTOMER FOR LIFE!!!!! My old girl is now retired from hunting. So, I'll be adding a third member to our dog pack/hunting family next year...you're getting that business to! YOU GUYS ROCK!! Thank you for making this process easier than you had to! I tell EVERY person I know about Embrace, every chance I get!!!
Insurer: Embrace
By: Lora
Excellent Pet Insurance!
We've had Embrace insurance for about 5 years and they never fail to amaze us with their efficiency and great customer service. We have 3 cats so have made several claims which are all paid promptly. We can't imaging owning pets without Embrace!
Insurer: Embrace
By: Judy
They got my back - continually!
Have written about them before. They continue to support me and my baby dogfies! Love em!
Insurer: Embrace
By: Nolini
Its one of the best
We had our fur babies on Trupanion for over 4 years now. When doing my research into pet insurance, I found this one (Trupanion) to be the best, as they offered a 0 deductible, along with other % of deductibles and for the best price. They also get your re-reimbursement check back to you in a timely fashion.
Insurer: Trupanion Canada
By: Joyce
Its one of the best
We had our fur babies on Trupanion for over 4 years now. When doing my research into pet insurance, I found this one (Trupanion) to be the best, as they offered a 0 deductible, along with other % of deductibles and for the best price. They also get your re-reimbursement check back to you in a timely fashion.
Insurer: Trupanion
By: Joyce
Embrace has been as good as my Golden
Gracie my Golden retriever has had a few different issues over the last several months that have been treated. Every visit I was sure to have my vet fax the info into Embrace for filing. I always received an immediate response from Embrace and with the wonderful portal they provide I was able to see the process. Once my deductible was reached my claims have been paid very promptly. I have been a customer for 5 years and have had good experience with Embrace.
Insurer: Embrace
By: Peggy
from loving it to feeling dread filing a claim
I got pet insurance when we got our pug puppy. She has been insured for like 9 or so months and she just turned 1. She has seen the vet many times. Took a little while to diagnose her with Demodex. She has been treated for this problem for 7 months now. The first day we had her we took her to be checked out by our vet. She had yeast in her ears so they now find any dermatological condition pre existing based on that. And that is fine with me. I understand how insurance works. One of our claims got partially denied because they felt part of her problem was dermatological. We filed an appeal and they said no it's not dermatological its secondary infection to her Demodex. They are usually good at paying claims fast so I know when there is a problem. It stays pending for a week or so. I have to call embrace and they always say. "We are waiting for doctors notes" I always say I have them and I submit them since the specialist is slow to get back to them. Would a courtesy email hurt to keep a customer up to date. Especially since I had the documents they needed every time!!! Then I get the same determination partially covered. Partially not due to dermatologivsl condition. For literally the same problem, same tests, and same medication the appeals adjuster approved, and other claims have been approved. As a customer I can not request a redetermination. The provider has to write something. Today was literally the 4th time this has happened. It is very annoying that they are an insurance company. How can they not review previous claims for the same exact thing that were paid and previous appeals that overturned the same exact wording they are using. Needles to say I think they need a better system or way to review cases that have a chronic condition. This I find is very poor claim management on their part. Luckily the condition has finally almost cleared and hopefully will not have to deal with so many claims soon. To me there is no reason to cover and antibiotic and the first refill but not the second refill. I give them a low rating based on the poor management of processing claims for chronic conditions. Also they should notify customer when they need more info not just the doctor.
Insurer: Embrace
By: Mark
Ease our worries, that's what you do!
Prior to the surgery, there were several tests conducted - various lab work (CDC, urinalysis), ultrasound, biopsy - and of-course, prescription medication. The surgery was a major one; Jack is now on recovery phase. We are so grateful to Pets Best for helping ease *some* of the worries involved in this experience. Purchasing Jack's Pets Best insurance policy is one of the best investment decisions, if not the best one, I've made in the past three years. Thank you for standing by your product and for serving your customers well. Jack and his family are grateful to you.
Insurer: Pets Best
By: Rosalie