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A model for ALL insurance companies!
For me to take the time to write a review says one of two things: either I am overwhelmingly IMPRESSED or completely FURIOUS. Count me as IMPRESSED by everything about Embrace, starting with the flexibility in choosing the plan that works best for me. After that, all that matters is the SERVICE, which is absolutely awesome: ultra-quick, personal responses to questions, expedient claim processing and a great portal for checking claims and EOBs. First Class. Maybe HUMAN insurance companies should take note.
Insurer: Embrace
By: Karen
Easy!
Pets Best is so quick at reimbursement. They are fair and helpful. I would recommend pet insurance from Pets Best to anyone!
Insurer: Pets Best
By: Catherine
Caring and compassionate
I had to put down one of my beloved cats recently.Embrace Pet Insurance was sincerely caring and compassionate when I contacted them with some questions regarding my cat's policy. I received timely, regular updates on the claims I submitted. It didn't feel like an impersonal business transaction; it was more personal and very consoling. Thank-you, Embrace, for helping me through this sad time.
Insurer: Embrace
By: Judy
Great insurance except for the premiums
Unfortunately, I will need to cancel this year due to another huge premium increase (from $66 to $98/month!), but I will say that they have been awesome and have paid almost 3K this year on my elderly hyperthyroid cat. Never had a claim denied and the money was in my account within a week or so. I took the policy off most of my cats last year due to another huge increase and I am cancelling it completely this year - but if you feel the price quoted is acceptable, they do pay claims without a hassle and I can recommend it on that basis.
Insurer: Pets Best
By: Heather
Excellent company
Katie, our oldest cat of about 12 years or so, has developed some arthritis in her back. She's always loved being brushed, but resisted and cried a bit. We took her for acupuncture and chiropractic treatments and she's turned into a kitten again. Completely comfortable again and very playful. We chose Embrace because holistic as well as traditional medical services are covered. Our claims were processed quickly and accurately. Whenever I've called with questions, the Embrace person has always been courteous and helpful. We made a good decision for coverage.
Insurer: Embrace
By: Laura
So far wonderful service
We spent the 4th of July with a sick dog. He threw up and had diarrhea throughout the day. After a few hours of it not improving we took him to the Animal Hospital. They determined that he did not swallow any foreign objects and checked his blood for any other concerns. He was rehydrated and put on medication to help him recover. Gratefully he did quickly. But the hospital bill was over $800. Within days of submitting to we received a message with the amount we would be refunded from Healthy Paws. A check followed shortly thereafter as did an email asking if our dog was feeling better. We are very happy with their speed of service and percentage we are refunded quickly.
Insurer: Healthy Paws
By: Stephanie
100% happy with Trupanion!
I don't even know where to begin, I was skeptical when I got the insurance, never thought I would need it!! Until that fateful time my dog had a severe reaction to his shots ;(. A 5 hour trip to the specialist, many many tests and scans and meds and checkups later.....trupanion was there!! 100%, no questions asked, no fighting, arguing, just the concern for my pets well being!! I don't know what we would have done financially without them!! I tells everyone about trupanion!!! Anyone who has a pet needs to have trupanion!! You never knows when something is going to happen and for a small amount a month you can be prepared for the worst! The direct billing is amazing and claims are processed super fast!! I LOVES TRUPANION!!!!
Insurer: Trupanion Canada
By: Aprille
100% happy with Trupanion!
I don't even know where to begin, I was skeptical when I got the insurance, never thought I would need it!! Until that fateful time my dog had a severe reaction to his shots ;(. A 5 hour trip to the specialist, many many tests and scans and meds and checkups later.....trupanion was there!! 100%, no questions asked, no fighting, arguing, just the concern for my pets well being!! I don't know what we would have done financially without them!! I tells everyone about trupanion!!! Anyone who has a pet needs to have trupanion!! You never knows when something is going to happen and for a small amount a month you can be prepared for the worst! The direct billing is amazing and claims are processed super fast!! I LOVES TRUPANION!!!!
Insurer: Trupanion
By: Aprille
I love Embrace!
I have a 12 year old mixed breed with pulmonary hypertension, and Embrace has covered both her EKGs and consultations. I also have a 10 year old mixed breed that had to have a small mass removed from her leg. Their claims were processed quickly and the Embrace staff was always quick to answer any questions I had. I feel like they really care about my dogs, which is so important to me.
Insurer: Embrace
By: Amy
The best decision ever made
We have been having this insurance for over 3 years, since we had rescued our dog. Healthy Paws never let us down. Outstanding service, fast reimbursement. We are telling about them to all our friends and pet owners. This company literally saved us thousands of dollars. Very happy customers, thank you!
Insurer: Healthy Paws
By: Victoria