217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Service but...
The agents are always super helpful, but the claims process is aggravating. Many times documents have to be sent more than once, additional information is usually needed, and in some cases additional documents or revisions have to be done for simple things like wellness reimbursements. If this process could be less time consuming it would be a greater benefit.
Insurer: Embrace
By: Martinique
A very satisfied customer
Trupanion alwasy ensure that our claim is process in a very quickly manner and the service that they provided coupled with their incredibly simple and rounded policy gives us a piece of mind. No more headaches to figure out the coverage and no worries for the processing time. We've used Trupanion since Munchies was 8 weeks old and we will never use other insurance company. So far we are a happy and satisfied customer. =)
Insurer: Trupanion Canada
By: Karra
A very satisfied customer
Trupanion alwasy ensure that our claim is process in a very quickly manner and the service that they provided coupled with their incredibly simple and rounded policy gives us a piece of mind. No more headaches to figure out the coverage and no worries for the processing time. We've used Trupanion since Munchies was 8 weeks old and we will never use other insurance company. So far we are a happy and satisfied customer. =)
Insurer: Trupanion
By: Karra
I love Trupanion!
Trupanion is the best! Our beautiful boy dog was diagnosed with Congestive Heart Failure. Not only did they pay what is promised per the policy, they pay very fast and check in to see how he's doing.
Insurer: Trupanion Canada
By: Suzie
I love Trupanion!
Trupanion is the best! Our beautiful boy dog was diagnosed with Congestive Heart Failure. Not only did they pay what is promised per the policy, they pay very fast and check in to see how he's doing.
Insurer: Trupanion
By: Suzie
Mandy best friend ever
Our baby had acute pain in the middle of the night. We run to the emergency room and found she had gastric torsion (bloat) and needed surgery immediately. Although the doctors did their best, we lost our precious friend due to severe complications of this disease. In reviewing this experience, it was a relief to know she had Embrace Pet Insurance therefore the cost of care was not an issue in our decision to run to the hospital seeking for help. Rest in peace Linda Mandy, you always will live in our hearts
Insurer: Embrace
By: Marylou
trupanion is terrific!
my vet has set-up w/Trupanion in which thre ins. payment is handled while I'm still at my vet's, and I make MY co-pay before me and Sweep go home!Tru. sends e-mail and paper statements immediately, and also follows up as per my cat's progress..lovely company!glad I found them!
Insurer: Trupanion Canada
By: gena
trupanion is terrific!
my vet has set-up w/Trupanion in which thre ins. payment is handled while I'm still at my vet's, and I make MY co-pay before me and Sweep go home!Tru. sends e-mail and paper statements immediately, and also follows up as per my cat's progress..lovely company!glad I found them!
Insurer: Trupanion
By: gena
Thank you
My rottwieller, Franni, collapsed suddenly on Friday, June 26, 2015. My regular vet was closed as it was evening and we had to take her to an emergency hospital. Since it was an emergency and we did not know the vet we had to put a large deposit before they would treat her. Everything possible was done for her but she passed away early Saturday morning. When I called Pets Best they were so kind and talked me thru the claim process and called me several times to let me know everything was being processed.the claim was settled today, July 9,2015 Sara was an angel, she was kind and compassionate and I will use Pets Best when we rescue another Dottie.
Insurer: Pets Best
By: Sally
Beyond Satisfied!!
The entire process was simple, easy and fast. I just wish I would have known of Trupanion many years ago. We've had too many visits to count over the years with our older boxer and this sure would have saved us many thousands of dollars. The best thing is, that Trupanion still took him on, even though he's had multiple issues and he's older (10 1/2)...I tried to get him insurance a few years earlier with several companies & no one would take him because of those reasons. I am so relieved now that I am able to have both of our fur-babies insured!
Insurer: Trupanion Canada
By: Holly