218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Happy With The Policy
We bought a very sick puppy and have had her to several vets Trupanion has been great and covered everything they have said they would. They have also processed the claims quickly and I have received my checks timely. One tip I would give is to print your claim form out and bring it with you to the vet since pet insurance is somewhat new some vets are not familiar with the form or what they need to do.
Insurer: Trupanion
By: Danielle
Such peace of mind knowing you're there for MICKEY
Finding ourselves with a large bill for our little dog, we were trying to figure out how we could handle our finances. But once again, it was PET'S BEST TO THE RESCUE!! Our claim was reviewed a few times with out vets office and we were concerned that it was not going to qualify for any reimbursement for whatever reason. But Pets Best once again proved that they are a fair and trustworthy pet insurance! Our little guy has had a lot of tummy problems and the easy, less expensive treatments just weren't working. Now, he is doing well, but the cost to get here was pretty large. And the RX that he needs is also very costly. Luckily he is only 10 pounds... helps with the quantity/cost of medication he needs. You may think that the cost of pet insurance is high, but the cost of pet health care rivals human health care!! Pets Best stands by it's policy and does not try to avoid ANY of the procedures or meds that they claim to cover. A great and easy company to work with. Thanks for being there again for us Pets Best!!
Insurer: Pets Best
By: Marilyn
Good product but claim process needs work
We have had good service but the online claims process needs work. It only allows you to upload a few documents and no way to submit more so I've had to submit our claim in three separate online processes.
Insurer: Pets Best
By: Tracy
You guys are freaking awesome.
I really don't no where to start. Well how about this for starters my kids would not be here today if not for you and to pre aprove Brandi'surgery in 1 day was totally awesome. Keep it up.
Insurer: Trupanion Canada
By: Robert
You guys are freaking awesome.
I really don't no where to start. Well how about this for starters my kids would not be here today if not for you and to pre aprove Brandi'surgery in 1 day was totally awesome. Keep it up.
Insurer: Trupanion
By: Robert
They paid the claim (Most important thing!)
I've had Healthy Paws for a few years and never had to file a real claim until now. Up to this point, they had always processed my small claims quickly, applying them to my yearly deductible (but I never met it for the year). Recently I had to have a cancerous tumor removed from my dog, resulting in a $1200 vet bill. Healthy Paws processed it quickly and we had a ~$850check (90% coverage - $250 deductible) within a week. They didn't request any extra information or give me any grief at all. THEN they sent an email checking up on my dog, expressing their sympathy for his tumor and hoped he was doing better. WOW! I've never had an insurance company express ANY concern for my wellbeing so this was a pleasant surprise. Since I started with Healthy Paws about 2 years ago, my monthly premium has gone up ~16% (my dog is around 8 years old now). This seems pretty good from the research I've done. I HIGHLY recommend Healthy Paws!
Insurer: Healthy Paws
By: Philip
GREAT customer service!!
Healthy Paws pet insurance is very easy to work with. They process claims quickly, and the coverage is excellent. I also appreciated the follow-up message that they sent to check on my dog after his surgery. I recommend them to anyone who is considering insurance for their pet!
Insurer: Healthy Paws
By: A.H.
BEST INSURANCE PLAN EVER!!!
Trupanion has been providing the most wonderful coverage I could ask for during my Greyhound Buttercups' diagnosis and treatment for thyroid cancer. This has been ongoing since Feb. 2015 and if not for their amazing support, I would have fallen apart. From the first vet bill onward, they have contacted me to be sure that all was going well, they've covered what they promised to cover, and best of all, I am able to receive Buttercup's benefits at the point of care, rather than having to pay up front and submitting for reimbursement!!I expect that not all vet offices have established protocols for submission to Trupanion to determine coverage and allow immediate application to the bill, but my provider does and it is a Godsend when I am emotional because of a my dogs cancer diagnosis. I have spoken to a representative on multiple occasions and they have sent me wonderful personal email communications, too. I have had other insurance policies that were good, but this company is GREAT. REALLY.
Insurer: Trupanion Canada
By: Lisa
BEST INSURANCE PLAN EVER!!!
Trupanion has been providing the most wonderful coverage I could ask for during my Greyhound Buttercups' diagnosis and treatment for thyroid cancer. This has been ongoing since Feb. 2015 and if not for their amazing support, I would have fallen apart. From the first vet bill onward, they have contacted me to be sure that all was going well, they've covered what they promised to cover, and best of all, I am able to receive Buttercup's benefits at the point of care, rather than having to pay up front and submitting for reimbursement!!I expect that not all vet offices have established protocols for submission to Trupanion to determine coverage and allow immediate application to the bill, but my provider does and it is a Godsend when I am emotional because of a my dogs cancer diagnosis. I have spoken to a representative on multiple occasions and they have sent me wonderful personal email communications, too. I have had other insurance policies that were good, but this company is GREAT. REALLY.
Insurer: Trupanion
By: Lisa
A Million Stars! So grateful for Healthy Paws!!
We have three pets, all of which are insured with Healthy Paws. Whenever we submit a claim, it is always processed quickly and a reimbursement check is sent to us promptly. After learning the hard way and nearly going broke when our cat required an extended hospital stay, I am a huge advocate of pet insurance. It's such an awful experience to have to think of money when your pet needs care. Having Healthy Paws in our corner lets us focus on getting our pets the care they need. Their claim submission process is very easy too - I just upload a copy of the invoice and the vet's summary if I have it. Healthy Paws' customer service is outstanding as well. Whenever I call or email a question, I always get a prompt, courteous response. I even get notes checking up on my pets after they've submitted a claim. Recently, our puppy underwent a rather serious surgery to both forelimbs. We were so upset that he needed the surgery, but so grateful that it was covered by Healthy Paws. Honestly, every time our claims are processed for reimbursement, I literally have to hold back tears of gratitude.
Insurer: Healthy Paws
By: Vanessa