217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing customer service
I'm am so grateful for how attentive and amazing Trupanion has been
Insurer: Trupanion
By: Joshua
Pets Best is great
Very happy with their services.East claim process and Quick payment
Insurer: Pets Best
By: Maxine
Good Option
My precious pet was spayed and had a tooth removed. She required my attention and needed to be a little spoiled too, so it was good to know that Trupanion was working on making my expenses a little bit less of a burden. They also sent the check back on time!
Insurer: Trupanion Canada
By: Alicia
Good Option
My precious pet was spayed and had a tooth removed. She required my attention and needed to be a little spoiled too, so it was good to know that Trupanion was working on making my expenses a little bit less of a burden. They also sent the check back on time!
Insurer: Trupanion
By: Alicia
Love PetsBest
I love this company. They're very helpful on the phone, and they pay claims promptly and fairly.
Insurer: Pets Best
By: Dee
VERY GOOD
MY BABY HAD EYE SURGERY AND TRUPANION HELPED A LOT WITH MY EXPENSES, THEY WORKED WITH THE VET'S CLINIC AND TOOK CARE OF IT! THANKS DR. KITTELL AND TRUPANION!
Insurer: Trupanion Canada
By: ELLYN
VERY GOOD
MY BABY HAD EYE SURGERY AND TRUPANION HELPED A LOT WITH MY EXPENSES, THEY WORKED WITH THE VET'S CLINIC AND TOOK CARE OF IT! THANKS DR. KITTELL AND TRUPANION!
Insurer: Trupanion
By: ELLYN
Fantastic Company!
Our 6 1/2-year-old Lab, Jack, has been experiencing some continuing digestive issues since April. He was seen by our regular vet, and then referred to an internal medicine specialist. Jack has been extensively tested and the tests were expensive, but, like many pet parents, we would do anything to make sure our pets have the best care. We are extremely thankful that we have Healthy Paws pet insurance to assist with these expenses! Our multiple claims have been very promptly processed and reimbursement checks delivered quickly. We have received regular email communications all along the way to keep us informed of the process. We were also very pleasantly surprised to receive an email inquiring about Jack and sending best wishes for his recovery. We are so glad to have them as a partner in our pets' healthcare!
Insurer: Healthy Paws
By: Leslie
DO NOT SIGN UP
DO NOT SIGN UP! We signed up in case our dog needed another TPLO. VPI was the only pet insurance that claimed to cover TPLOs for dogs that have already had a TPLO. As long as the knee in question wasn't damaged prior to the 12 month probationary period, they claimed they would cover approximately $2,500 of the surgery and rehab costs. I've spoken to at least 4 different agents between the time I signed up up until my dog's TPLO last month. Each and every time they confidently assured me they'd cover it and that all I needed to do was make sure the surgery was after the 12 month probationary period. They were so reassuring I didn't think I needed proof of their verbal agreement to reimburse me for the TPLO costs. Well, I'm an idiot and out $5,000 (price of surgery and VPI monthly fee for the past year). My dog just had the surgery and they aren't covering any of it. DO NOT SIGN UP!
Insurer: Nationwide
By: Mike
Good at first-now getting slow and expensive
I have had dogs insured with Pets Best for around 10 yr now.At first their prices were reasonable and they would complete a claim withing 5-6 days. Now it's taking 3 weeks and a phone call to get the last paid claim and their rates in the last two years have gone up by 50%. This latest round of rate increases is unreasonable. I'm looking around to move now. I'm going to mark that I would recommend them only because they do pay up.
Insurer: Pets Best
By: HG