218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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"Premium Coverage" Won't Cover Knee Accident
After paying for "premium coverage" for 10 months, my puppy suffered a bad fall and severely injured his knee. Although I was ten months into my "premium coverage" at $50/month, Pets Best refused to cover a single cent of the $3,000 surgery my 1.5-year-old puppy required. The stated reason for the refusal? Remember that "optional health check" form that is sent to new policy holders? Turns out that if that "optional form" isn't filled out within 6 weeks, accidents/emergencies won't be covered for the first year. After spending thousands of dollars paying for Pets Best insurance, the company refused to help me and my puppy when we most needed it. I would NOT recommend this insurance company.
Insurer: Pets Best
By: Seleena
excellent sercice
Trupanion responded very quickly to our claim. There was never a worry about anything. Filing a claim is very fast and uncomplicated.
Insurer: Trupanion Canada
By: Shirley
excellent sercice
Trupanion responded very quickly to our claim. There was never a worry about anything. Filing a claim is very fast and uncomplicated.
Insurer: Trupanion
By: Shirley
Embrace representatives go above & beyond to help
I recently had a dermatological visit denied due to my boxer having a temporary exclusion of dermatological issues based on some ear crusting and scarring that was due to trauma noted while the policy was still in the 2-week waiting period. My regular vet submitted a letter of appeal as the recent skin issues are not related to the earlier ear issues and still the claim was denied. My vet offered to speak to the claims adjuster and the Embrace claims adjuster called my vet and they discussed the matter further. My vet was able to provide additional information that allowed the initial denial to be reversed and now his dermatological issues are now covered. My point is this-even if a claim is denied it is always best to speak to Embrace and find out the reasons why and you will find that Embrace representatives will work with you and help you if they can. Even if my claim ended up not being covered I would still recommend Embrace to everyone I know because they really do care about their policyholders. Be respectful and be patient with the process and you will find that this company and its representatives REALLY DO CARE.
Insurer: Embrace
By: Beth
I have been very happy with FPI
This is my third dog that I have insured with VPI and have never had a year for any of my pups for which I didn't get my premium back in payments for a variety of issues including prescriptions for my one golden who had epilepsy.
Insurer: Nationwide
By: Lynda
quick claim
I could not ask for better service or easier claim management.
Insurer: Embrace
By: Eva
Very happy with ASPCA Pet Insurance
Taking the ASPCA pet insurance was the best thing I have ever done. My Natasha is a rescue and has health issues and the claims I submit are paid in a timely manner. I give ASPCA a 10++++++++++ rating.
Insurer: ASPCA
By: Maria
Thank you PetsBest
Have been with PetsBest since late 2012 for my Cocker Spaniel. They are fast with processing of their claims, and reimbursements if applicable, depending on your deductible(s). I highly recommend PetsBest Insurance for your furry kids/friends.
Insurer: Pets Best
By: Kim
Peace of Mind for your pet
Peace of mind, great customer service. I highly recommend Pet's Health
Insurer: ASPCA
By: Trish
DON'T WASTE YOUR MONEY
I have been with this company for a long time. It was just out of laziness, that I didn't change sooner. Their policies are so long and complicated, it is impossible to comprehend. I have only had to file a couple of small claims, and I was never happy with them. Recently, I had a larger claim, and I am very angry with them! I personally feel this company is a rip-off, and will find some reason or another, not to reimburse you what you deserve. I love the new company, I am with. I'm just sorry, that I didn't change sooner!
Insurer: Nationwide
By: Judith