219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing Customer Service and Speedy Claim Refunds
I have been a Embrace policy holder for my two dogs for a few years, after leaving another insurer. I have been so impressed with their response time, updates on claims and claim refund speed. My older dog torn her ACL in August and a TPLO was recommended after a thorough assessment, but it came with a high cost. Embrace put me at ease with a pre-procedure claim -- knowing her surgery would be covered was a huge relief, and the customer service representative I emailed with was so prompt and very kind and sympathetic to our situation.
Insurer: Embrace
By: Nicole
Reimbursed after 2 weeks of submitting my claim!
Very pleased with the level of care and with how quickly I got my reimbursement. I also liked that a rep called me to see how my Pitbull mix was doing after his bet appointment.
Insurer: ASPCA
By: Judith
Fast and easy transactions!
I was skeptical about pet insurance when I started and for sure the first company I signed up with was a joke. But I have been with PetsBest for about 6 years now and have had every claim paid quickly and effeciently!
Insurer: Pets Best
By: linda
Best Purchase Ever
Thor is my first puppy ever and I wasn't sure if I'd need puppy insurance. I figured what would happen? Well I'm sure glad I ended up listening to my friends and getting it because within the first 8 months I've had to use the insurance 4 separate times and I've never had a problem being reimbursed from Embrace. They work quickly and let you know every step of the way where they are at with your claim. Once approved the checks show up a few days later. Simply the best insurance experience I've had!
Insurer: Embrace
By: Brian
Pleasant surprise!
This is the first time I have purchased pet insurance so it was new territory for me. My one year old Cane Corso had to have TPLO surgery on her rear leg unfortunately but Trupanion stepped up to the plate and my vet was able to get confirmation of coverage online in about 10 minutes. Operation complete and claim paid directly to the vet. Effortless.
Insurer: Trupanion Canada
By: Jacki
Pleasant surprise!
This is the first time I have purchased pet insurance so it was new territory for me. My one year old Cane Corso had to have TPLO surgery on her rear leg unfortunately but Trupanion stepped up to the plate and my vet was able to get confirmation of coverage online in about 10 minutes. Operation complete and claim paid directly to the vet. Effortless.
Insurer: Trupanion
By: Jacki
Great Company
All of a sudden our dog was dry heaving and sneezing and thus bleeding from his nose and mouth. Had to rush him to vets. Vet thought three possible things could be the problem. One of the three diagnosis was correct and he is now okay.Vets office faxed my claim and it was handled quickly and received deposit in a very short time. Embrace is great to work with and follows through to make sure received reimbursement.
Insurer: Embrace
By: Kathleen
Amazing customer service.
Submitted my wellness claim on 11/10/15, and the reimbursement check was in my account on 11/16/15. The customer service at Embrace cannot be beat. :)
Insurer: Embrace
By: Dawn
fantabulus!
Just a quick one as I have written many reviews about this carrying company. Customer services on the phone--wow! so helpful and knowledgeable--hard to find this time of caring--what am I saying can never find it anymore! Our 11 year old Brittany has had a health issue that will progress until -- it will take her from us. Embrace has worked with our Vet--called them and worked with us in helping us make sure she is covered for this illness. If my dog could talk--I know she would say thank you for all Embrace does for her.
Insurer: Embrace
By: jim
This is the pet insurance to have,
I purchased pet insurance for my two Papitese litter box sisters after one of them had the worst case of pancreatitis the vets had ever seen. Her vet bill was $11,000.00. About six months later her sister was diagnosed with acute lymphoblastic lymphoma. Trupanion is paying 90% of the cost of her chemotherapy treatments, after I paid my deductible of $400.00 and minus the exam fees. Her treatment will be about $5,500.00. Her cancer is not cureable, but we been blessed with priceless time to be with our little sweetheart. I tell everyone I know about Trupanion. God bless the Truoanion people for making our headache bearable.
Insurer: Trupanion Canada
By: Darlene