215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim Service Above & Beyond Expections
Our beloved Frenchie, Bowser, had to undergo immediate surgery due to a disc protrusion with spinal cord compression at C2-3. With an MRI bill of over $2300, and surgery estimates of almost $5000, Healthy Paws was there to quickly reimburse us of the 90% of the bill. To be honest, I was expecting a difficult time with submitting a claim (as this was our first major medical claim). But Healthy Paws was awesome from the time we submitted our claim until post-surgery (even following up with an email to see how our Bowser was doing). Every phone call to Healthy Paw was greeted and helped by a very kind customer support personnel. They truly have gained my trust as best pet insurance in my books. Thank you again to everyone at Healthy Paws!
Insurer: Healthy Paws
By: De
Very pleased with VPI
Very please with their service, filing claims and customer service. We have two dogs and have certainly been pleased with the insurance and would recommend to others with pets.
Insurer: Nationwide
By: Debbie
Very satisfied
Have had this insurance since 2012. That year one of my cats needed emergency care and a two day hospital stay. The claims were paid promptly as they should have. This year my other cat has a difficult to cure respiratory issue and an eye issue. Those claims have been handled properly thus far as well.
Insurer: Embrace
By: Cole
Embrace continues to provide excellent coverage.
We currently have two Great Danes covered by Embrace; our two previous Danes were also covered by Embrace. While the younger dog typically only has Wellness expenses, the older one has had a number of issues, some quite expensive. Most recently the older Dane has been experiencing back issues. We could not be more pleased with both the coverage and service Embrace provides. Shortly after a claim is submitted through our veterinarian, we get email feedback from Embrace indicating they got it and providing an estimate of when it will be settled. The payments are always promptly made, and the explanation of benefits is always clear and satisfactory. Even our vet was impressed with the percent covered for an MRI.
Insurer: Embrace
By: Jim
Fantastic
Our 11 yr old Samoyed had several mammary masses removed. Trupanion was great in reimbursing our expenses. Communication from Trupanion has been excellent.
Insurer: Trupanion Canada
By: Lori
Fantastic
Our 11 yr old Samoyed had several mammary masses removed. Trupanion was great in reimbursing our expenses. Communication from Trupanion has been excellent.
Insurer: Trupanion
By: Lori
BETTER THAN BC/BS
Usually I never review anything. This place is unusually good. I bought this insurance in October and had three claims since then with no hassles. Last week I turned in a bill at 9am and got a response back from them by noon saying my claim was already processed and that a check was going in the mail. I got it 2 business days later. No joke! I have had no increase in premiums nor was it a hassle submitting a claim. No questions were asked even. I wish I had this for my health insurance instead of Blue Cross/Blue Shield. The best part is that its super easy to file. Our vet filed for us twice for free and I filed once myself online. Although we own a dog. This place is the cats pajamas. Pun intended.
Insurer: Healthy Paws
By: Dan
Still waiting...
I've been waiting weeks for them to pay my claim. They keep asking for more records. They should have them all by now. I know they're trying to dig up something that makes a bacterial infection a pre-existing condition. We spent $14000 getting our dog better. The $5000 Pet's Best is supposed to cover sure would be nice. They've already denied our claim for our other dog's tooth extraction claiming it was "periodontal disease" when she's a small dog with an under bite with no gingivitis. At least that one was less than our deductible (but it would be nice to have it applied).
Insurer: Pets Best
By: Julie
eazy to work with
I placed my dog under insurance with Trupanion when he was 1 year old. He is now almost 8years old and he has diabetics and cataracts. I am glad that I have an insurance for him and that the company I am working with is Trupanion. This company is very eazy to work with.
Insurer: Trupanion Canada
By: Naum
eazy to work with
I placed my dog under insurance with Trupanion when he was 1 year old. He is now almost 8years old and he has diabetics and cataracts. I am glad that I have an insurance for him and that the company I am working with is Trupanion. This company is very eazy to work with.
Insurer: Trupanion
By: Naum