220,795+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best care for my dog in times of need
This company allows me to care for my dog the best possible way it times of accident or in our situation illness. My dog was diagnosed with bladder stones and a stone in the urethra which was slowing down urination and eventually would have led to blockage which would have been an emergency. With the help of healthy paws for all the diagnostics and then the transfer to a board certified surgeon , my boy was able to have surgery. He was hospitalized for 3 days total. The insurance covered everything expect the exams ans consultations. My baby is so worth it and glad to have him feeling so much better. We have had him home for 2 weeks now. He is almost back to his old self again.
Insurer: Healthy Paws
By: Kandy Reed
I FEEL RELIEVED …
Easy to understand the different coverage options, low pressure to purchase but ready to help explain, excellent coverage options (I have a puppy) and although I haven’t used it yet, it comes HIGHLY recommended for friendly, professional customer service & support as well as ease of the claims process and quick review! I haven’t even used it yet and it’s already given me peace of mind as I get to know my new little buddy. Seems like a fair premium for my desired level of coverage and care.
Insurer: Prudent Pet
By: Donna Lanier
Left after 3 years due to no coverage and climbing rates
I had MetLife for 3 years. I got my policy when my dog was 1 year old. She is a boston terrior. Just about any time I tried to claim anything it was considered a "pre-existing condition". Not only did they NOT help me with medical coverage my rates went up every year with no help from them. Complete waste of money and time. I will say Customer service reps are great. It is the claims process that tanks the whole company.
Insurer: MetLife
By: Jonna Tucker
I was expecting more of a refund from…
I was expecting more of a refund from an annual visit than was received.
Insurer: MetLife
By: Gregory Marzolino
I’ve used nationwide for over 11 years
I’ve used nationwide for over 11 years. They do not disappoint. Great customer service!
Insurer: Nationwide
By: Carol Wawrychuk
Overall a decent experience
Overall a decent experience. After 1 year they doubled my premium and never told me about it. Not happy about that. And my coverage is supposed to be all inclusive with exception of preexisting conditions, which my dogs didn’t have. They don’t always reimburse for things. Its good to have insurance in the chance something happens so I pay the premium and go on about my way. As far as whether there are better companies, I’m not sure. They did reimburse on my recent visit so that’s a plus.
Insurer: MetLife
By: Mark Bailey
Website issues & App Crashes
Website issues & App constantly crashing and "dog is off leash" Website crashed and I could not submit a claim. I have tried emailing, twice now, an invoice to be as a claim and no one has got back to me. Now my new insurance term starts today and no one processed my claim.
Insurer: MetLife
By: Olivia Busby
Hospitality
Hospitality, knowledge, explanations
Insurer: Prudent Pet
By: ctcoyyahoo.com
We are beyond grateful for Healthy Paws…
We are beyond grateful for Healthy Paws and the peace of mind they’ve given us with both of our dogs, Mercy & Merlin. Recently, Mercy had to spend several nights in the hospital battling a severe urinary tract infection that had spread to her bladder and kidneys. It was terrifying emotionally, and without pet insurance, it would have been incredibly difficult financially as well. Healthy Paws truly came through for us. Not only did they help cover the costs when we needed it most, but their claims process was fast, easy, and stress-free during an already overwhelming time. The reimbursement hit our account through direct deposit surprisingly quickly, which made such a huge difference. Having insurance for your pets feels a little like having a safety net woven out of kindness and practicality. We’re so thankful we chose Healthy Paws for Mercy & Merlin and absolutely recommend them to any pet parent wanting real support when life suddenly goes sideways. 🐾
Insurer: Healthy Paws
By: Caprice Ridgeway