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Haven't received any reimbursement in…
Haven't received any reimbursement in the mail and I have been in contact with their support line and still haven't received any on my end.
Insurer: Spot
By: Victoria
Not worth it
I signed up for pet insurance with Embrace many years ago. Since then I submitted one invoice for $880 and received less than $200 back as most of the things that were diagnosed on the invoice was not covered. I have been paying $190 every month and this month the price went up to $410!!!! Are they giving me anything more for this exorbitant increase?? NO. When I called the company to find out about the doubling of the monthly rate, I could barely understand the representative as her accent was so strong I had to ask her to constantly repeat herself. Then, respectfully I had to ask her to connect me with someone else. Are they sourcing their customer service department out of the country to save money??
Insurer: Embrace
By: Michele
I had to put my dog down I had after 14…
I had to put my dog down I had after 14 years. They did not cover a single dime of my 1100.00 bill. I paid them an additional 900.00 for the coverage on my dog. So basically I gave these people 900.00 for free. They say they cover emergency's for your pet, well I would say I took my dog to the vet and he passed not even 2 hours later. I guess they do not consider that an emergency. Dont hand out free money, because that is what you will do with these people.
Insurer: Trupanion
By: Cassie
I really appreciate the service I get…
I really appreciate the service I get working with SPOT pet insurance. Easy to use- can do everything via their port. Great vet bill review and process. I’ve had them now for over 2 years! Highly recommend them for your animal kids 😊
Insurer: Spot
By: Vianne
New Family Member!
I’m an existing client adding a new family member. The representative was professional and friendly.
Insurer: Trupanion
By: Kristi
Easy to submit claims
Claims are easy to submit on the ap
Insurer: Spot
By: Jennifer Harris
Very simple claim process and fast…
Very simple claim process and fast payment
Insurer: Spot
By: Lynne
Spot has the best claim service!
The claim process was so easy and Spot responded quickly. My claims were fully processed within one week and the refund that they promised was direct deposited into my account. Would recommend Spot Pet Insurance highly! I have been with them for four years and haven't needed them until now but they came through!
Insurer: Spot
By: LG
Spot has been huge for us
Spot has been huge for us We've had multiple insurance companies through the lives of our puppies, as we've traveled through many states and have had companies that dropped off because of our travels - but when we picked up Spot, everything took a turn for the better. Their sign up process was easy, the prices were fantastic (we have two very senior dogs) and their website and app are VERY intuitive as far as submitting claims (and the claims are deposited directly back into my account directly, which is handy). So far everything to do with Spot has been great - we're using the preventative care plans as well, so we get reimbursed for the heartworm meds, dental care, urine testing, etc. I can't imagine using another company at this point.
Insurer: Spot
By: Brian Mcelhenny