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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Company
Our family friend (some call him a dog) tore his crucial ligament and required surgery. I sent a claim form into Embrace to get pre-approved and received approval back extremely fast. The surgery was completed on 9/4/2015 and I submitted the claim form on 9/5/2015. I received the check for reimbursement on 9/14/2015.This $3000 surgery cost me less than $1000 out-of-pocket thanks to Embrace.
Insurer: Embrace
By: Sean
Embrace Experience
I have never had insurance on a pet before however I recently got a french bulldog and I know they are sometimes prone to health issues so I thought it would be a good idea. I am so grateful and relieved that I did decide to have my pet covered by embrace. Any instance that we have ever encountered my claims have been covered by my policy including breed specific conditions. All of the staff members I have encountered have always been friendly and extremely helpful. I have never had any issues, I am very satisfied and happy with the care I receive from embrace. The claims I have needed to be covered have been processed and reviewed by embrace very quickly (within a 1-2weeks). I recently got my pet neutered which was not covered by my plan and I was aware of that when purchasing his coverage, however the medications such as his antibiotics and anesthesia were covered with his policy, i received my check within 2 weeks of submitting the claim. He also had a breed specific condition which was referred to as brachycephalic, he had an elongated palate, this was also covered with his plan as a breed specific condition no questions asked.
Insurer: Embrace
By: Shelby
Our Frenchie Herniated a Disk at 3 Yrs
I want to commend this insurance company for abiding by their word. We paid for 6 months and boom, our girl herniated a disc, how we aren't even sure. She went in for an MRI and then back surgery. Total bill was around $7k. The vet filed our claim for us and within 2 days my claim was approved at 90% payment, with us paying $100 deductible and 10%. I am so glad I signed up for the most comprehensive plan. We are beyond pleased with this company and I rarely leave reviews. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Summer
Excellent insurance with great coverage
After extensive research online, my wife and I decided on Healthy paws pet insurance for peace of mind. We were hoping and thinking we would never have to use it anytime soon, as our Cavalier, Charlie was only 10 months old. Less then four months after enrolling with Healthy Paws, Charlie who is quite excitable and active, took a tumble in the back seat of the car onto the floor, while we were trying to fasten his seat belt. He injured his rear leg, throwing his knee out of joint, requiring surgery. Since we never had pet insurance before, I wasn't sure how good the plan would be to pay, but Healthy paws immediately sent a check to cover their share of the bill for the surgery. It was quick and easy to file the claim online and they even followed up afterwards to see how Charlie was doing. Needless to say, we are sticking with Healthy Paws Pet insurance.
Insurer: Healthy Paws
By: Duane
Im saving so much money
Ive looked at other plans online and they dont compare to this company
Insurer: Embrace
By: Jennifer
Good job
My cat Xoey was taken to the vet for stomach upset. The vet checked her, prescribed medicine and sent us home. I was told by the vet admin. that they will take care of notifying Trupanion. I was stressed out and did not even realize that everything was taken care of by the vet and Trupanion without me having to fill up forms or anything when I got an email from Trupanion and a letter in the mail the same week. Appreciate that!
Insurer: Trupanion Canada
By: Fatima
Good job
My cat Xoey was taken to the vet for stomach upset. The vet checked her, prescribed medicine and sent us home. I was told by the vet admin. that they will take care of notifying Trupanion. I was stressed out and did not even realize that everything was taken care of by the vet and Trupanion without me having to fill up forms or anything when I got an email from Trupanion and a letter in the mail the same week. Appreciate that!
Insurer: Trupanion
By: Fatima
Great caring insurance
Missy has very serious allergies and a narrow throat her last visit was stomach issues. They have been wonderful in helping to take care of her issues. She is my life thanks Trupanion for being there for us.
Insurer: Trupanion Canada
By: Debbie
Great caring insurance
Missy has very serious allergies and a narrow throat her last visit was stomach issues. They have been wonderful in helping to take care of her issues. She is my life thanks Trupanion for being there for us.
Insurer: Trupanion
By: Debbie
No hassle, exactly as promised
Healthy Paws fulfilled their contract ($1300) with no hassle. First time submitting a claim and still only took a few days. Called after asking the vet to fax history to hp, they had not received it but the rep offered to do something previously unexperienced by me. They took ownership of the scenario and offered to call my get to get that history themselves. It seems like a small thing, but not having to play middle man between an insurance company and a service provider is amazing. Between customer service and straight forward fufillment of terms, I wish my insurance was run by the folk at healthy paws. We rescued two starved and mistreated huskies as our first dogs because we love black diamond difficult challenges. There is a lot we can control, but there are a few things we cannot. It's nice to be able to offer pets that have had a hard road so far a much higher quality of life, while knowing you have the support needed if things don't go exactly as planned. Thank you healthy paws!
Insurer: Healthy Paws
By: Michael