219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Everyone from the first phone call was was amazing it was all about my pet.The staff was professional and eager to help,This was a good experience and I will go on to tell anyone who needs pet insurance about you.Thank you so much
Insurer: Trupanion Canada
By: Shane
Great customer service
Everyone from the first phone call was was amazing it was all about my pet.The staff was professional and eager to help,This was a good experience and I will go on to tell anyone who needs pet insurance about you.Thank you so much
Insurer: Trupanion
By: Shane
Pets Best IS the best in price & customer service
I have had other pet insurance. When I researched insurance companies for our current pet I could not believe how great Pets Best is. I called several time to check my facts. The customer service is the best. They speak to me in terms I can understand. They are quick to respond to my calls. The price of their policies are by for the best (bang for your buck). On line filing is quick and easy. Payment is fast and may go through direct deposit. I have and will continue to recommend Pets Best.
Insurer: Pets Best
By: Jan
Great company
Maggie was diagnosed this year with seizures. They made the claim process very easy and were there to answer my questions. Great customer service.
Insurer: Trupanion Canada
By: Kathy
Great company
Maggie was diagnosed this year with seizures. They made the claim process very easy and were there to answer my questions. Great customer service.
Insurer: Trupanion
By: Kathy
Best coverage, value, service: World-class!
Did a lot of research before insuring my chihuahua pup with Trupanion six years ago. Worth the effort! I am a retired United Healthcare Director of Quality Management,and I have high and exacting standards when it comes to healthcare excellence for myself, my family and my companion animals. Trupanion has always met or exceeded them for Yoda. Claims processed promptly, often within hours, check cut and mailed within a couple business days. Oh, and super customer service--courteous, concerned, informed. Last visit to my vet, staff told me they were now recommending Trupanion as a first choice in pet insurance.
Insurer: Trupanion Canada
By: J.
Best coverage, value, service: World-class!
Did a lot of research before insuring my chihuahua pup with Trupanion six years ago. Worth the effort! I am a retired United Healthcare Director of Quality Management,and I have high and exacting standards when it comes to healthcare excellence for myself, my family and my companion animals. Trupanion has always met or exceeded them for Yoda. Claims processed promptly, often within hours, check cut and mailed within a couple business days. Oh, and super customer service--courteous, concerned, informed. Last visit to my vet, staff told me they were now recommending Trupanion as a first choice in pet insurance.
Insurer: Trupanion
By: J.
Fast service
I submit claims all the time and each time they are handled very fast!
Insurer: ASPCA
By: Carey
Becareful with this insurance,
Be careful, I have Petsecure 4, the suppousely premium one with unlimited coverage and apparently tons of extras, 80% reimbursable amount over eligible claims. My Morkie has 2.5 y.o., total reimbursed expenses so far around 6.5K and I just got a letter from them telling me that they will now pay 60% instead of 80% of my eligible claims. I'll start doing my work and research for a better one. Any recommendations? 20% just like that? She did not have any cancer or brain surgery treatment? I thought that by getting the most complete plan (4) I will have piece of mind, but now they are coming with this. Actually in the last year I've noticed that they are taking longer for reimbursements and they always state is due to a high season. As time passes through this company Petsecure is becoming disappointing. I have serious doubts that is a good choice for being our long term partner with Micaela's healthcare.
Insurer: Petsecure
By: Annette
Trupanion Was There When Needed (great cust. srv,
Trupanion TestimonialNov 24th 2015 My 2 ½ year old mini Aussie, Beau, was in an accident July 9th, 2015. As a result of the accident he had multiply fractures in one of his back legs and needed surgery. The surgery went great but then he suffered some major setbacks from complications dealing with medications that made the surgery seem minor. Beau spent close to a month in the hospital. A little over three months later Beau is doing great. He still has a ways to go but he’ll get there. Trupanion was with me from the moment I called them. Not only was I grateful that I had pet insurance but by the time everything was over with I was very glad that I had Trupanion. I’m not a big fan of insurance companies and I’ve had issues with them in the past but there were no issues with Trupanion. I hear stories all the time of people fighting with their insurance companies, pet, car, home etc. Not one time did Trupanion tell me no. They supported me and made things as easy for me as they could. While I was waiting to move Beau from my vet’s office to the animal emergence room I contacted Trupanion to let them know what was going on. They had a pre-approval form sent to the emergency room before I even got there. Every time I’d call to make sure something was covered they’d say yes, anything dealing with the injury was covered. And believe me I called a lot. Invoices were paid promptly and a couple of times they even called the animal hospital inquiring about invoices for me. Some pet insurance companies have a deductible, a limit on how much they will cover a year or per injury or disease. As I watched my bill get higher and higher, around $14,000, I was extremely happy that I went with Trupanion. I had no deductible, their basic policy had no financial limit and they covered 90% of the medical expenses, minus the cost of the office visit. What the policy did not cover but what their people provided a hundred times over was support, and that is the real key to this company, their people. At the time of Beaus injury I had just started a new job. I was putting in 10 to 12 hours a day sometimes more. Two months before Beau’s injury I had to let go of my 14 year old whippet, Casey. Casey was 5 weeks old when he came into my life, and the last couple of his years were not easy, as is the case of a lot of dogs as they age. Between the new job, the long hours and on top of the loss of Casey; Beau’s accident was almost too much. I wasn’t ready, to deal agai
Insurer: Trupanion Canada
By: Bailey