218,219+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service
Very happy with Trupanion. They are quick to response to claims submissions.
Insurer: Trupanion
By: Kristi
Constantly raising rates and changing "exclusions"
I have one dog who's 6 and just got 2 other dogs from a kill center who were both just over one year old. I got VPI pet insurance on all 3 dogs and initially was satisfied with the coverage. Then VPI started adding "exclusions" to the policies of my 2 newest arrivals. The eye infections were not covered and would not be in the future; they had chronic diarrhea for a couple months and VPI determined that should be a new exclusion; VPI paid a whopping $75.00 for an annual health exam, which costs over $200. I had regular coverage and major medical. They my insurance rates began going up and up; coverage that began at approximately $54.00 per month per dog was $74.00 per month per dog just 4 months after the initial policies started -- and VPI NEVER informed me of the rate changes (I had an auto pay plan and a $250 deductible for each dog). I ended up cancelling all the policies because the cost to benefit ratio was just not worth the hassle and whenever I called VPI to question a non-covered item (which was covered in the initial claims) the representative always said "this is not normal health insurance." What??? Very disappointed in VPI and told them so when I cancelled all 3 policies.
Insurer: Nationwide
By: Adams
Finally a company that does what it pomises
Our 9 year old Chocolate Lab has been diagnosed with Mass Cell Tumors. Just hearing about a cancer tumor turns your life upside down. But to hear it 3 times in 5 months is even more troubling. Then you try to figure out how you are ever going to be able to give you kid the treatment she needs. Thanks to Embrace we were able to have all the surgeries done. Our girl is doing great. Thanks Again Embrace
Insurer: Embrace
By: Pam
Pawsatively fab!
Great customer service, quick and speedy processing of the claim.
Insurer: Trupanion Canada
By: Holly
Pawsatively fab!
Great customer service, quick and speedy processing of the claim.
Insurer: Trupanion
By: Holly
Great Decision
Several years ago, when our cats were on the verge of their senior years, we decided to get insurance for them. Our male cat has since developed pancreatitis. Because of this decision, we have been able to approve tests and treatments to help diagnose and keep his illness under control. The wonderful customer service at ASPCA Pet Insurance and quick turn around time for our claims, really helped us get our little guy get back on all four feet. Thank you!
Insurer: ASPCA
By: Caroline
very much worth it!
Always quick to process the claim with updates. Quality service with concern for the customer and pet.
Insurer: Trupanion Canada
By: Yvette
very much worth it!
Always quick to process the claim with updates. Quality service with concern for the customer and pet.
Insurer: Trupanion
By: Yvette
It is a wonderful experience for pet insurance.
I am very pleasantly surprised that my claim for my pet was handled so effectively and efficiently and the payment reimbursement was so fast without any cumbersome paper work. The experience is simply wonderful.
Insurer: Trupanion Canada
By: Paul
It is a wonderful experience for pet insurance.
I am very pleasantly surprised that my claim for my pet was handled so effectively and efficiently and the payment reimbursement was so fast without any cumbersome paper work. The experience is simply wonderful.
Insurer: Trupanion
By: Paul