210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’ve been paying $90 a month expecting…
I’ve been paying $90 a month expecting peace of mind for my pet’s health. Instead, I’ve received nothing but frustration. Not a single one of my claims has been approved – not even the most basic or clearly eligible expenses. Every time I submit a claim, it feels like they find some excuse to deny it. Their customer service is slow, unhelpful, and seems more interested in avoiding payouts than actually supporting pet owners. What’s the point of insurance if it never actually covers anything? I feel completely scammed. This company has taken thousands from me and given absolutely nothing in return. Save your money and avoid this company at all costs.
Insurer: Nationwide
By: Ant B
Your website is shit…
Website kept glitching and telling me it didn't go through, only to go find I got 2 confirmation emails that my application is being reviewed
Insurer: Nationwide
By: customer
Easy
Ease of underwriting and finding a plan that stays within budget. Premiums rose too high with our current plan and had to shop for another.
Insurer: Nationwide
By: Deb
Very good
Very good, some glitches , which wasn’t the fault of the representative. My second pet with Nationwide
Insurer: Nationwide
By: Fernne Good
Technical issues
There were transmission issues with a group of claims submitted w/r/t my cat Nicholas. Amanda H helped me to resolve these issues in several phone calls on June 27 and July 1, 2025. She was knowledgeable, professional, and truly went above and beyond in getting this resolved. I cannot thank Amanda H enough for the kind and thorough help she provided. She is the best!
Insurer: Fetch
By: Barbara K
Quick response
Quick response, quick review of details and quick payment. It doesn't get any better - thank you Fetch!
Insurer: Fetch
By: Fran
Embrace's claims process is efficient
Embrace's claims process is efficient, and their staff are always friendly and attentive whenever I call them. I always recommend embracing pet insurance to all my friends and family!
Insurer: Embrace
By: Aaron Chung
After a little back and forth claims…
After a little back and forth claims have been settled. recommend Embrace each and every time
Insurer: Embrace
By: bob
SCAM
They refuse to cover ANYTHING and will blatantly lie and gaslight you when you try to confront them about anything. They told me my cat had "never received a dental cleaning" even though it was CLEARLY in his claims records that he has one before. They just adamantly denied it and said "well you can try to appeal if you want". They are a SCAM.
Insurer: Spot
By: Aleksandra
I just wanted wellness
I just wanted wellness. But your site states that I had to get accidental. It also states that accidental would not be approved for 2 weeks and wellness was right away. You guys wanted 2 months in advance. No problem. I scheduled my pup for a wellness visit and went to print out the docs. Both the wellness and accidental was effective in 2 weeks. Talking about a bait and switch. So I called the rep and she stated to me a lie….”oh yeah, if you would have just had the wellness alone, it is right away.” That’s a lie because your policy states that you had to have accidental with all plans chosen. I even went back in to disprove her statement. So I had to cancel her visit because had I went in, it would have been all out of pocket costs and they wouldn’t have covered anything.
Insurer: Nationwide
By: Tamara Wallace