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Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy enrollment.
Very easy enrollment.
Insurer: MetLife
By: LORETTA ALVAREZ
Excellent company with superior follow through
I had a very tough experience with my girl Majesty who got very sick. Trupanion staff were kind, caring and showed empathy for my and her situation. When there were some discrepancies between records, they helped me resolve them quickly and without a fuss. Unfortunately, the vet wasn't able to save her in the end. I got depressed and failed to follow through with some paperwork, like cancelling her insurance and submitting the final claim. Trupanion did the work for me by calling the vet directly and getting the information they needed. I can hardly believe how well they took care of me and my baby. I wholeheartedly recommend this insurance.
Insurer: Trupanion
By: Alix
Really long hold time for customer service!
Called for general customer service and was on hold for 17 minutes. Very off putting for a relatively new policyholder.
Insurer: Embrace
By: Lynn P.
Best of all pet insurance companies!
We have used several pet insurance companies in the 20 years of owning Yorkies. We changed to Spot two years ago - we couldn’t be happier. They process claims fast and get you the payments in record time. No other company has been this fast or good about coverage. It’s been wonderful knowing you can get great vet care and there’s help to pay for it! We highly recommend this company. Max, Lola & Rick & Kathleen
Insurer: Spot
By: Kathleen Amirault
I always like that Healthy Paws will…
I always like that Healthy Paws will talk to me, so far without robots! The increasing cost, however, is shocking.
Insurer: Healthy Paws
By: Randy Herman
Healthy paws is by far the best…
Healthy paws is by far the best insurance. Clear up front on what is covered and extremely fast processing. They hooked us during the pandemic when our cat was attacked and was almost dead. I had lost my job, my husband was furlowed. They made an exception and paid the amount that I would owe directly to the emergency vet. If it wasn’t for them, we would not have been able to save our animals.
Insurer: Healthy Paws
By: Krissi
Peace of mind…
In a moment of a lot of stress do to the unexpected situation , trupanion give me peace of mind and get an affordable payment for the tx of my baby. The service is excellent, minimal waiting time for approval.
Insurer: Trupanion
By: Vilmary
Very pleased with the Spot app and the…
Very pleased with the Spot app and the processing of my claims.
Insurer: Spot
By: Pat Jones
Easy
Lack of difficulty with filing a claim and quick response.
Insurer: Trupanion
By: Marilyn