218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A+ Insurance
Our golden retriever Maggie was diagnosed with luxtating patella. She was operated on a Monday. On Wednesday we submitted the claim. In less than a week we heard from Healthy Paws that our claim was accepted and was being paid. We received the check in a matter of days. Several years ago, we had another of our dogs suffer the same injury but had a different insurance company. They refused to cover the surgery as "luxating patellas are not covered in large breed dogs". We are very happy with Healthy Paws and would recommend the insurance to other pet owners.
Insurer: Healthy Paws
By: Roger
Claims for my Lab's Knee surgery
My yellow 4 year old lab had to have knee surgery. Knee surgery is a rather expensive surgery for dogs. I had a 80/20 policy with Healthy Paws. The coverage paid the full 80 percent of the total bill. The claims were processed within a few days and I had a reimbursement check within a week. Great job Healthy Paws!
Insurer: Healthy Paws
By: Allan
Excellent
Every phone call or claim I needed to make has been an easy and pleasant experience. Trupanipn has some of the best customer service I have ever experienced. You can tell that they really are concerned for your pets well-being.
Insurer: Trupanion Canada
By: Nicole
Excellent
Every phone call or claim I needed to make has been an easy and pleasant experience. Trupanipn has some of the best customer service I have ever experienced. You can tell that they really are concerned for your pets well-being.
Insurer: Trupanion
By: Nicole
Prompt service & payments!
My beagle is 7 years old and I have been with Embrace since we got her. Every year I pay the premium hoping that if and when she gets sick we will not have any issues with claims and payments. Until now Embrace has only had to pay a few minor claims which they did without any issue. This year we are in the middle of an illness with our dog and Embrace has not disappointed in any way. The respond quickly to claim submissions with an email and they pay very quickly as well. Embrace has not disappointed and I am very happy with their service and their staff is very professional as well. Great product!!!
Insurer: Embrace
By: Cindy
Excellent service
Wow what service. I took Cooper to the vet on a Thursday afternoon and on the following Monday I received a cheque in the mail - couldn't believe it was so fast.
Insurer: Trupanion Canada
By: Sandy
Excellent service
Wow what service. I took Cooper to the vet on a Thursday afternoon and on the following Monday I received a cheque in the mail - couldn't believe it was so fast.
Insurer: Trupanion
By: Sandy
Fast Efficient Service
I took my dog to the Emergency Clinic for suspected pancreatitis/gastroenteritis. After various tests it turned out to be nothing but vomiting but with Sandy's history we were not taking any chances. The Clinic sent my bills to Trupanion directly and I was compensated within ten days of his last treatment. Also, I scanned and sent a bill for a prescription via email and was paid promptly. All in all, it was a very easy process. I like the fact that Trupanion quickly acknowledges receipt of a claim via email. This is my third claim with Trupanion and my experience has been nothing but positive.
Insurer: Trupanion Canada
By: Gregory
Fast Efficient Service
I took my dog to the Emergency Clinic for suspected pancreatitis/gastroenteritis. After various tests it turned out to be nothing but vomiting but with Sandy's history we were not taking any chances. The Clinic sent my bills to Trupanion directly and I was compensated within ten days of his last treatment. Also, I scanned and sent a bill for a prescription via email and was paid promptly. All in all, it was a very easy process. I like the fact that Trupanion quickly acknowledges receipt of a claim via email. This is my third claim with Trupanion and my experience has been nothing but positive.
Insurer: Trupanion
By: Gregory
I wish I'd gotten Embrace years AGO!!!
Recently, I had four cats hospitalized at the local Specialty Hospital for the best part of a week for vomiting, diarrhea and lethargy; two were over $7000- and the other two were $3000- plus. We had $1000- deductible + 90% reimbursement. Within two weeks, we were reimbursed $15,000. I have never had any problem with Embrace (these not being my first claims) and I would never consider going anywhere else for pet insurance. I see someone whose animal had breathing problems is upset that their dog wasn't covered when the vet had mentioned coughing at an earlier visit, but to be fair, you couldn't expect that to be covered. Obviously, the coughing was in the previous 12mos because Embrace only asks for 12 months of records prior to start of insurance coverage, so it was relatively recent and "breathing problems" and "coughing" are definitely related to similar conditions like asthma. I have cats who have inflammatory bowel disease, if they had weight loss and I couldn't prove the weight loss was due to another condition "unrelated" like diabetes, then that wouldn't be covered either and I wouldn't expect it to be covered. Of course, if there was weight loss in a prior exam and you weren't diagnosed with a pre-existing condition and your pet had maintained weight since, then at worst it would be temporary. If you have a medical review which is an option, they will tell you if a pre-existing condition is temporary or permanent. Coughing may be temporary unless the coughing or related issues such as breathing difficulties recurs in the next 12 months and if it does, it then becomes permanent. I think if you're honest with yourself, then Embrace is upfront and doesn't try to prevent you from receiving monies you're legitimately entitled to. When I first got pet insurance through Embrace, it was a trial and I didn't have a positive attitude toward insurance companies, but now I'm telling the Specialty Hospital and my regular veterinarian that I would recommend Embrace to anyone without hesitation. They have gone way beyond any expectations I could have had and the service and caring from Embrace is to be commended.
Insurer: Embrace
By: Michelle