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Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Kennel cough covered
My 6 month-old puppy became ill and was diagnosed with infectious canine tracheobronchitis (kennel cough) this past December. She had gotten the recommended vaccinations, but had contracted it anyway. We had to pay for the vet visits and antibiotics thought to be necessary to get her better. I emailed the claim forms from two different visits to Embrace, and my claim was completed and I received my reimbursement within two weeks. I had already met my $200 policy deductible, so was reimbursed a full 80% of my expenses. My claim was done quickly and efficiently by Alissa Tyminski, but it took me a few days to cash the payment checks. I received a follow-up email from Embrace co-founder Laura Bennett within a few days to make sure that I received my payment. As usual, the customer service I receive from Embrace is without parallel.
Insurer: Embrace
By: Sarah
Peace of Mind
Always know that I can take care of my friend as needed because of the wonderfully thought-out plan available through Embrace so that costs and payments are not a concern. Recommended to many friends.
Insurer: Embrace
By: Sue
Pets Best is the Best!!!
Ziggy (my Bouvier) was just recently diagnosed with B-cell Lymphoma. He is only 5 1/2 yrs old. I have decided along with my Canine Oncologist to put him on a chemo protocol designed by Madison Wisconsin oncologists. Pets Best Insurance has been superb handling my claims regarding this protocol. On occasion when I speak with them I always come away with the impression that they really care about your animals and want to see them get well.
Insurer: Pets Best
By: Jerry
Great service!
I have had two instances to use the services of Trupanion. Although neither were situations one would wish for, they turned out to be good experienced with Trupanion. Getting a quote ahead of time allowed me to know what to prepare for and to be sure the vet costs were covered as expected. They paid claims immediately therefore. What a great experience. I am so happy we have been with Trupanion no for nearly 4 years. Thank you.
Insurer: Trupanion Canada
By: Judy
Great service!
I have had two instances to use the services of Trupanion. Although neither were situations one would wish for, they turned out to be good experienced with Trupanion. Getting a quote ahead of time allowed me to know what to prepare for and to be sure the vet costs were covered as expected. They paid claims immediately therefore. What a great experience. I am so happy we have been with Trupanion no for nearly 4 years. Thank you.
Insurer: Trupanion
By: Judy
Cruciate Problems
What can I say other than Trupanion promised and delivered on that promise!!! When you have an emergency you can count on them
Insurer: Trupanion Canada
By: Remi...
Cruciate Problems
What can I say other than Trupanion promised and delivered on that promise!!! When you have an emergency you can count on them
Insurer: Trupanion
By: Remi...
Another satisfying claim experience.
Chloe had a slowly enlarging fatty mass (Lipoma) on your right side above here right front leg. The mass was successfully removed by the vet. The Vanguard Vet Clinic filed the claim for us and Embrace responded within days and settled the claim within a week. This is the third claim we have filed over the past two years and all were settled in a timely and extremely satisfying way.
Insurer: Embrace
By: Gary
Embrace is a bit of calm during a storm of Cancer
My Rottweiler, Ski, will turn 11yo in May. Ski has titled in several dog sports and is often mistaken for a 2yo puppy because of his appearance and playful attitude. What I couldn't tell was that Ski was battling cancer inside, Lymphoma. We have one more round of chemotherapy, six weeks, to go. I submitted the invoices through 12/31/15 (chemo maxxed out my credit card), and received payment in less than two weeks. This has been a stressful time for all of us. Thank you, Embrace, for reducing stress and providing prompt and painless payment. Your concern and compassion for your customers, and their pets, is obvious. We DO notice!
Insurer: Embrace
By: Rich
Supportive
Our Bella threw her back out, was in terrible pain, shaking, cryingRushed her to Vets. After exam, prescribed MRI and was on pain Meds for a week! But Trupanion was there for us as always, confirmed our claim immediately and we rec'd a cheque within a couple of days. We've had Trupanion since we she was a pup and have had some unexpected challenges but Trupanion saw us through it all. If you have a pet, you should definitely have Trupanion💕
Insurer: Trupanion Canada
By: Jo