218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service with a pet cloud that works extremely well!
I was a bit hesitant about signing up with FIGO since they're relatively young. But my experiences have great, from just signing up to submitting a claim. Probably one of the easiest processes I've ever seen. The customer service is excellent. If you don't feel like talking to someone on the phone, you can just text or email and get a response very quickly. Additionally, there are a lot of benefits that you get that you may not even be aware of. And the prices are definitely reasonable. I would definitely recommend them, as I already have to several friends.
Insurer: Figo
By: Luis Cardona
Good start, great potential.
Basic account features are a good start but the UX can always improve. FIGO also does a nice job with coordinated phone and email customer service.
Insurer: Figo
By: Zach L
Best insurance for the health of your pet.
Figo should be the one you trust when it comes to your pet. With quick and honest answers, and great service. I wouldn't trust any other insurance.
Insurer: Figo
By: Brynne
So far so good
I have not had to file a claim so can't comment on that part. Enrollment was easy and I love the fact that I can have all documents in a centralized location.
Insurer: Figo
By: Debra D
Good so far
Haven't used it yet but customer service has been great so far.
Insurer: Figo
By: Renee Aka
Life Saving!
Figo has been literally life saving for us! We were able to afford an unexpected MRI and surgery for our dog. Figo's coverage allowed us to focus on his recovery, rather than how we're going to afford the surgery. We're so thankful for Figo! Every interaction we've had with the company has been amazing - the coverage is clear, claims are fast, and customer service is spectacular. I recommend it to every pet owner I talk to.
Insurer: Figo
By: Kelsey F
Top Notch Pet Insurance
I chose Healthy Paws from a list of nationally-known insurance providers in part because of their high ratings I found on the web. Their customer service folks were very helpful in answering questions before I enrolled, and I was able to tailor our options according to our needs. When the unfortunate occurred, and we needed to submit a claim, filing a claim was easy, and the response was prompt. I would highly recommend Healthy Paws to anyone who has a pet.
Insurer: Healthy Paws
By: Daniel
Healthy Paws is a Lifesaver!
I purchased Healthy Paws a few months before I took a road trip two years ago. I made sure that I had a full comprehensive physical exam (bloodworm etc) done early on to show that my dog was healthy. I felt that this would help with any future claims I may have to make. Long story short - a few months after getting insurance for my pup, she became devastatingly ill. Despite being on a topical flea/tick preventative, she contracted ehrlichia (like Lyme Disease). The symptoms were dramatic - extreme lethargy, limping, swollen joints, weight loss - It took lots of tests and even a joint tap to see that she indeed had the infection. Over $1000 later and she was feeling much better! Healthy paws paid out 90% on every claim I made! Then, my vet notices that the limping was not just due to the ehrlichia, my dog had a recent partially torn cruciate ligament - perhaps due to weakness/muscle wasting from the ehrlichia. Over $4000 later for surgery and she's got full range of motion and is happily walking and running with ease (although we don't play ball any more after finding out how hard it is on their joints/ligaments). Well, I wish I could say that was the last of it, but there have been two trips to the emergency vet - once for a relapse of the ehrlichia and another time after my dog started vomiting during a camping trip. Thank god she ended up being fine, but dogs can scare the heck out of you and it is such a relief to know that if something major comes up you won't have to sell your house to pay the vet bills. My dog goes everywhere with me and I watch her like a hawk. She's extremely well trained and is even my "demo dog" for training consultations (I'm a dog trainer). No matter how much you train and care for your dog, if you take them out into the world, you never know what can happen. Also, Healthy Paws covers congenital illness, so even if you're dog/cat lives in a bubble, they are still covered if genetic illness or cancer strikes. I recommend Healthy Paws to all of my training clients and many of them sign up, and several have had to make claims that more than covered their monthly rate and premium. Healthy Paws is GREAT!!!
Insurer: Healthy Paws
By: Eleanor Post
Probably helped save my dogs life
Over the past month, my dog Henry has been through more tests and Exams (2 X-rays, 2 Ultrasounds, Surgical Biopsy) and been prescribed more Medicine (Antibiotics, Pain Killers, anti-nausea, IV fluids...etc) than we could even imagine. He also was sent to the University of PA ER for 1 night and was admitted to the hospital for another 2 nights. Henry is a member of our family, so we obviously would have done whatever it took to keep him healthy and happy, but anyone who has ever taken their pet to a ER or had surgery, the prices can be astronomical. Healthy PAWS absolutely made it so my family did not lose our entire savings. I cannot say enough about the positive experience I have had as a loyal customer since 2014. There is no small print, these guys really care and I would/ and have recommended them to every pet owner who loves their pet the way we love Henry.
Insurer: Healthy Paws
By: Matthew