215,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So Glad I Chose Trupanion
There are quite a few choices when it comes to choosing insurance. Fortunately, I chose to Trupanion and couldn't be happier. The representatives are not only kind and courteous, but very knowledgeable. They walked me through the various plans available and helped me to choose the one that best fit my budget and my needs. Claims are assessed in a timely manner, customer service is available at all times, and filing claims is easy. The online availability to check my claim or stay on top of open claims make things convenient as well. Overall, an excellent choice and one I highly recommend.
Insurer: Trupanion Canada
By: Elizabeth
So Glad I Chose Trupanion
There are quite a few choices when it comes to choosing insurance. Fortunately, I chose to Trupanion and couldn't be happier. The representatives are not only kind and courteous, but very knowledgeable. They walked me through the various plans available and helped me to choose the one that best fit my budget and my needs. Claims are assessed in a timely manner, customer service is available at all times, and filing claims is easy. The online availability to check my claim or stay on top of open claims make things convenient as well. Overall, an excellent choice and one I highly recommend.
Insurer: Trupanion
By: Elizabeth
Awesome!!!
Our Saint Bernard/Newfie cross ruptured both of his cruciate ligaments within 3 months and Trupanion couldn't have been more helpful. On the first claim I received reimbursement from them in less than a week. On the second claim, I had Trupanion pay the vet directly so I only had to fork out my 90% which was nice. I only wish they paid examination fees as consultations with the surgeon were fairly expensive.
Insurer: Trupanion Canada
By: Diana
Awesome!!!
Our Saint Bernard/Newfie cross ruptured both of his cruciate ligaments within 3 months and Trupanion couldn't have been more helpful. On the first claim I received reimbursement from them in less than a week. On the second claim, I had Trupanion pay the vet directly so I only had to fork out my 90% which was nice. I only wish they paid examination fees as consultations with the surgeon were fairly expensive.
Insurer: Trupanion
By: Diana
Pet Insurance Review
This is a fantastic company. Everyone went way out of their way to locate all bills, even a couple that I forgot to submit! The claims were processed very quickly, and phone calls and emails were returned the same day, often within an hour after I sent them. Best of all, people seemed really to care about my pet's health. I was treated not just as a client , but as a real person who was worried about her pet. The people who work here are an exceptional group -I will be writing an email to the company president to let him Know what a great group of employees he has.
Insurer: Trupanion Canada
By: Ingrid
Pet Insurance Review
This is a fantastic company. Everyone went way out of their way to locate all bills, even a couple that I forgot to submit! The claims were processed very quickly, and phone calls and emails were returned the same day, often within an hour after I sent them. Best of all, people seemed really to care about my pet's health. I was treated not just as a client , but as a real person who was worried about her pet. The people who work here are an exceptional group -I will be writing an email to the company president to let him Know what a great group of employees he has.
Insurer: Trupanion
By: Ingrid
Excellent Experience
Trupanion Insurance is the first company I have used for pet insurance. It was recommended by my vet when I got my current dog. I never had insurance on my previous 5 dogs and spent thousands of dollars on various injuries and illnesses over the years. I was skeptical about getting insurance because it seemed quite expensive. For my dog, it's about $50 per month...$600 per year. If my dog's expected life span is 10 years, I'll pay about $6000 in premiums over his lifetime. One hospital stay and surgery to remove a corn cob or sock that was eaten by the dog costs around $5000. So I decided to get insurance and chose Trupanion. My last claim was processed in less than 2 weeks. Even though I've only had the insurance for about 5 years, they have paid me a lot more than I've paid them. I highly recommend Trupanion. The coverage I have does not cover preventive care or office visits. What it does cover is the emergency surgery on a holiday weekend.
Insurer: Trupanion Canada
By: Jane
Excellent Experience
Trupanion Insurance is the first company I have used for pet insurance. It was recommended by my vet when I got my current dog. I never had insurance on my previous 5 dogs and spent thousands of dollars on various injuries and illnesses over the years. I was skeptical about getting insurance because it seemed quite expensive. For my dog, it's about $50 per month...$600 per year. If my dog's expected life span is 10 years, I'll pay about $6000 in premiums over his lifetime. One hospital stay and surgery to remove a corn cob or sock that was eaten by the dog costs around $5000. So I decided to get insurance and chose Trupanion. My last claim was processed in less than 2 weeks. Even though I've only had the insurance for about 5 years, they have paid me a lot more than I've paid them. I highly recommend Trupanion. The coverage I have does not cover preventive care or office visits. What it does cover is the emergency surgery on a holiday weekend.
Insurer: Trupanion
By: Jane
Total Scam
Got my insurance through a signup from the breeder. It was supposed to have no waiting period. Dog had diarrhea when he came home, like almost all puppies have when they're adjusting to a new home. In an unexpected turn of events he tested postiive for parvo. They used the 'existing diarrhea' to reject coverage for his parvo treatment as a pre-existing condition. It took them almost 3 weeks to reject my initial claim after my first call with them told me it sounded like a normal basic case. They also tried to say that I didn't sign-up correctly to avoid paying out before I appealed. It took them another 3 days to decline my appeal without speaking to anyone. One positive note - All of the representatives I spoke to, save the tool who tried to tell me I didn't sign up right, were extremely pleasant and helpful. Trupanion is a complete scam and I wouldn't recommend it to my worst enemy.
Insurer: Trupanion Canada
By: Thomas
My Yorkie
My Yorkie is named Guapo and came down with Pancreatitis. He was covered and the pay out was quick. ASPCA did a great job of explaining the coverage and I totally new what was going in. Without pet insurance, I may have been hesitant on taking him to the vet. I had peace of mind.
Insurer: ASPCA
By: Liberato