217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Friendly and Polite and true to the Policy
This is our first experience with pet insurance. I signed our dog up when we adopted her at a year old. She is now almost four and developed melanoma. I went to all the doctor appointments and did what I normally would have done even if I didn't have insurance. I was skeptical that they would pay what they said but I sent in the invoices anyway. Lo and behold, they paid their portion after our deductible and copay was met! I was pleasantly suprised! I have been recommending them even before I had to file a claim because they were so responsive to my questions when we signed up. Now I will recommend them full heartedly with no hesitation. Every time I call Embrace customer service I love having a pleasant friendly person on the other end of the phone. I really value and appreciate customer service as well as a no hassle insurance company that you can understand the process. I submitted the documents online and it couldn't have been more easy. I called to set up the direct deposit and they sent an email making sure I received the deposit in my account. What other company do you know that follows up with you to make sure you get your money? None that I know. I am very happy with Embrace.
Insurer: Embrace
By: Laurie
Worked just as I hoped!
Our claim would not have been a budget buster, but it was still nice to receive the reimbursement for some of our costs. Got a new puppy for Christmas. We will be adding our third four legged friend to our policy.
Insurer: Trupanion Canada
By: Terri
Worked just as I hoped!
Our claim would not have been a budget buster, but it was still nice to receive the reimbursement for some of our costs. Got a new puppy for Christmas. We will be adding our third four legged friend to our policy.
Insurer: Trupanion
By: Terri
Great peace of mind
Overall, a great company with awesome customer service. Our dog Bexley was diagnosed with kidney cancer and had to have it removed quickly. I submitted numerous claims, all were handled expertly and efficiently with a matter of a few days. Company has far exceeded my expectations of an insurance company. Thank you for the peace of mind during this, I will continue to be a loyal customer for many years to come.
Insurer: Healthy Paws
By: William
Trupanion was a great decision!!
I got Trupanion when I first got Marcie 3 years ago. She's a Tea Cup Yorkie. Since then, I have had her to the Vet hospital a few times & the bills were high. The hospital would submit the claim the same day & later that same day I would get an email from Trupanion stating my refund is in the mail. Within 5 days I have my refund. Also if you have a vet that is linked with Trupanion, you will only pay for your 10% of the vet cost. I have no deductible & the insurance covers 90% of the cost. I would most definitely recommend Trupanion to anyone with a pet. I'm always bragging about them to my friends because the service is exceptional!!
Insurer: Trupanion Canada
By: Tena
Trupanion was a great decision!!
I got Trupanion when I first got Marcie 3 years ago. She's a Tea Cup Yorkie. Since then, I have had her to the Vet hospital a few times & the bills were high. The hospital would submit the claim the same day & later that same day I would get an email from Trupanion stating my refund is in the mail. Within 5 days I have my refund. Also if you have a vet that is linked with Trupanion, you will only pay for your 10% of the vet cost. I have no deductible & the insurance covers 90% of the cost. I would most definitely recommend Trupanion to anyone with a pet. I'm always bragging about them to my friends because the service is exceptional!!
Insurer: Trupanion
By: Tena
Tplo
Malaysia is a 2 1/2 year old golden retriever, has had 2 TPLO surgeries this year. Trupanion covered them without question. This is better insurance than my personal health care.
Insurer: Trupanion Canada
By: Sherrie
Tplo
Malaysia is a 2 1/2 year old golden retriever, has had 2 TPLO surgeries this year. Trupanion covered them without question. This is better insurance than my personal health care.
Insurer: Trupanion
By: Sherrie
Pawsome servce!
This insurance is one of the best investments we have made. On the 4th of July in 2013 Ozzie was unable to keep any food down & because of the holiday, our regular vet was closed. We took him to the emergerncy vet that day & our regular vet the next day. We filed both claims immediately & received 90% of our costs back within a week! We recommend this insurance program to all of our friends & family.
Insurer: Trupanion Canada
By: Lynne
Pawsome servce!
This insurance is one of the best investments we have made. On the 4th of July in 2013 Ozzie was unable to keep any food down & because of the holiday, our regular vet was closed. We took him to the emergerncy vet that day & our regular vet the next day. We filed both claims immediately & received 90% of our costs back within a week! We recommend this insurance program to all of our friends & family.
Insurer: Trupanion
By: Lynne