209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service
Had a claim for our dog at the beginning of the 30 day trial period after we adopted him. Communication was excellent and claim processing was prompt. We've already signed - up to continue our policy once the 30 days expires.
Insurer: Trupanion Canada
By: Peter
Excellent service
Had a claim for our dog at the beginning of the 30 day trial period after we adopted him. Communication was excellent and claim processing was prompt. We've already signed - up to continue our policy once the 30 days expires.
Insurer: Trupanion
By: Peter
Fast, thorough, and compassionate
My dog needed emergency surgery to remove a pine cone that he had swallowed whole. My claim was processed extremely quickly; I received an acknowledgment within 24 hours, and the payment was in the mail within 48. When I had a question about why exam fees were not covered, the response was prompt and thorough, and the rep showed great compassion for my little dog and his recovery. Currently, Trupanion does not cover exam fees, and this is a drawback. I am hopeful they will re-consider this policy in the future.
Insurer: Trupanion Canada
By: Amy
Fast, thorough, and compassionate
My dog needed emergency surgery to remove a pine cone that he had swallowed whole. My claim was processed extremely quickly; I received an acknowledgment within 24 hours, and the payment was in the mail within 48. When I had a question about why exam fees were not covered, the response was prompt and thorough, and the rep showed great compassion for my little dog and his recovery. Currently, Trupanion does not cover exam fees, and this is a drawback. I am hopeful they will re-consider this policy in the future.
Insurer: Trupanion
By: Amy
Lies
Hello, I would not recommend Healthy Paws pet insurance. I had read their policy and also called to ask questions if certain conditions were covered. Their reps told me things like ear infections, etc. were covered, but now that I am putting in a claim for a facial fold infection they are denying it saying it is due to allergies. They also say that since my dog is overweight they won't cover things related to that. Well, they can link most things to being overweight so basically I have not coverage for my dog that I have been paying premiums on for years now.
Insurer: Healthy Paws
By: Rebecca
Awesome C.S. & covered 80%
I have to say Embrace Insurance has been the best pet insurer I've ever had. My claim was reviewed very quickly and was very surprised to see how much Embrace paid for Kimmie's surgery.....they paid 80% and that saved a good amount of money. Thank you Laura Bennett for checking up on how things were going and making sure that I received my benefits. My apologies for this coming late. Thanks again for Embrace insurance and staff for staying in touch.....I definitely recommend Embrace Insurance to anyone.
Insurer: Embrace
By: C.
Super fast service, no haggling
We have been very pleased with our service. Reimbursement was surprisingly fast and the amount reimbursed was exactly as expected and quite fair. The staff at Healthy Paws has always been very quick to answer our questions. They respond to emails and answer the phones. You get to correspond with real people that care about what they are doing (i.e. its not some terrible call center where you get shuffled around and hung up on). They also seemed to really be concerned about our dog and were very warm in sending love his way. I would highly recommend Healthy Paws to any pet owner. If only human health insurance was this well run!
Insurer: Healthy Paws
By: Matt
Easy filing, fast response, very pleased with PPI!
When a growth on my dog’s eyelid increased in size, my regular veterinarian referred us to a veterinary ophthalmologist who recommended surgery. I submitted documentation to PPI from both vets for the consults, pre-op blood work, and the procedure. The PPI representatives were extremely helpful and I received prompt reimbursement. I highly recommend this company.
Insurer: AKC
By: Patty
Pet Lover
I love this insurance! It makes me rest assure that my puppies are gonna get what they need. It's truly been a life saver for my older English bulldog who has so many problems. I recommend this insurance to everyone that I know or come in contact w/ who had dogs.
Insurer: ASPCA
By: Michelle
Absorptive lesion to tooth caused by trauma
During a routine dental cleaning (not covered by pet insurance) my veterinarian discovered trauma in the form of an absorptive lesion to one of blue's teeth requiring it to be removed. Since my vet determined it was caused by trauma and not the mild grade one dental disease which the cleaning was completely rectifying, they assured me that this would be something covered under pet insurance. Well trupanion decided that it wasn't and now I have to go through a lengthy appeal process to receive the reimbursement I know I deserve for the procedure, and to top it off my vet is on vacation adding to the length of time I'll have money tied up in something that was so obviously reimbursable according to Blue's doctor, not pleased
Insurer: Trupanion Canada
By: Josh