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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Megan was awesome
Megan was awesome, friendly, honest, and informative.
Insurer: Fetch
By: Richard Lewis
I had to cancel an insurance within 24…
I recently had to cancel my insurance policy within 24 hours, and I was charged a $12 enrollment fee. Dianna, a manager from MetLife Pet Insurance, mentioned that while they will refund the premium, the $12 enrollment fee is non-refundable and isn’t included in the premium. Just a friendly heads-up for fellow pet owners!
Insurer: MetLife
By: MAURIZIO BENABDALLAH
Josh handled everything perfectly
Josh handled everything perfectly! He was very open and relatable and I would be pleased to work with him again.
Insurer: Fetch
By: richard peral
Amazing Experience
Nationwide is the best for pet insurance! Easy to submit claims and very prompt payment when submitting claims! Wouldn't go anywhere else.
Insurer: Nationwide
By: CINDYJ
Great pet insurance company
So far I have been very pleased with SPOT insurance. They are quick to respond to my claims,& quick to process. There are just a few little changes I wish they’d make. I wish it was a little easier to see exactly what the amount was you were reimbursed for a claim. It’s a little tricky to see and wish it just said it in the email they send, saying your claim was processed.
Insurer: Spot
By: Andie
Very fast
Very fast, responsive, and professional, thank you!
Insurer: Spot
By: Adam Nichols
Customer Service rep was knowledgeable
Customer Service rep was knowledgeable. Very patient too.
Insurer: Trupanion
By: Betsy DiPilato
Great Submission Claim Instructions!
Weve been with Embrace for about 10 years. They are always pleasant and helpful, and submitting a claim online is easy because of the clear instructions for each step.
Insurer: Embrace
By: Amy
Great service!
Amanda Mello was so helpful and guided me through all my questions and concerns like a real professional, I very much enjoyed the experience!
Insurer: Fetch Canada
By: Gavin Tytler
Easy website to navigate
Easy website to navigate. Quick responses. Quick claim processing
Insurer: Fetch
By: Michelle