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Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Compassionate personnel
My experience with Trupanion has been excellent. When my vet informed me that my 9 month old YORKIE had bilateral hip dysplagia I was devastated. I had taken out insurance when I purchased my puppy. It gave me peace of mind knowing that the vet bills were 90% covered. The staff has been very supportive throughout the surgery and recovery periods. Their follow through is exemplary.
Insurer: Trupanion Canada
By: Michelle
Compassionate personnel
My experience with Trupanion has been excellent. When my vet informed me that my 9 month old YORKIE had bilateral hip dysplagia I was devastated. I had taken out insurance when I purchased my puppy. It gave me peace of mind knowing that the vet bills were 90% covered. The staff has been very supportive throughout the surgery and recovery periods. Their follow through is exemplary.
Insurer: Trupanion
By: Michelle
Since 2009, excellent service as always
Our girl has been under the melanoma vaccine protocol since her diagnosis in mid April. Embrace has since quickly processed and paid her claims direct deposit into our bank acct for her treatment, with an average of 3-6 business days. We've had coverage with Embrace since 2009, and have always had good experiences with Embrace. Would continue to use them with our future furbabies.
Insurer: Embrace
By: Susan
It is worth having Trupanion!
Truepanion is not only an insurance company, they are people who also have pets and big hearts. I am so gled I have trupanion, I didn't have a claim in four years, then our dog, Quigley , got sick. If it weren't for the Trupanion team and all their help and support, our quigley would have died because we would not have been able to get his medication without insurance. It may be another expense to consider, but in the long run well worth it. Claims are prompt and courtious with follow up questions about Quigley;s health. They are really deoted, I am quite inpressed!!!Leigh
Insurer: Trupanion Canada
By: leona
It is worth having Trupanion!
Truepanion is not only an insurance company, they are people who also have pets and big hearts. I am so gled I have trupanion, I didn't have a claim in four years, then our dog, Quigley , got sick. If it weren't for the Trupanion team and all their help and support, our quigley would have died because we would not have been able to get his medication without insurance. It may be another expense to consider, but in the long run well worth it. Claims are prompt and courtious with follow up questions about Quigley;s health. They are really deoted, I am quite inpressed!!!Leigh
Insurer: Trupanion
By: leona
Responsive, thorough service
A completely unforeseeable, accidental event found our 10 month old standard poodle in the hospital for 2 days. Pets Best accepted the claim several days later, and paid it a few days after that.
Insurer: Pets Best
By: Michael
EVERYTHING WAS GREAT
ALL WAS GOOD, DIDN'T REALLY EXPECT THE REFUND THAT I RECEIVED SO WAS VERY HAPPY WITH THE OUTCOME WITH THE INSURER. THANK YOU
Insurer: Trupanion Canada
By: ALISON
EVERYTHING WAS GREAT
ALL WAS GOOD, DIDN'T REALLY EXPECT THE REFUND THAT I RECEIVED SO WAS VERY HAPPY WITH THE OUTCOME WITH THE INSURER. THANK YOU
Insurer: Trupanion
By: ALISON
Check is always in my hand in less than 2weeks!!!
Thank God I have only had wellness claims-but the speed in processing is great! From the time I mail the claim forms, get my acknowledgement e-mail, then get my reimbursement check is always within 2 weeks!!! I will now give them my checking account # that way they can do a direct deposit for future claims. I am thrilled with the service I have received thus far! Thank you Embrace!
Insurer: Embrace
By: Linda
after first claim. quick turnaround for claims pro
Customer service at this company is good. When u call them they are very helpful.Unfortunately I have had to use this service a number of times in my puppy's short life, but so far they have covered every thing like they said at 90% . Thank goodness it looks like our dog is better now. Hopefully we won't need to use it again for a long while!
Insurer: Trupanion Canada
By: stacey