209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace is the best pet insurance!
I cannot say enough good things about Embrace. I have had other pet insurance but none can compare with Embrace, The turnaround time for paying a calim is between one and two weeks. With other comapanies you are lucky if they pay the claim in a month. Plus they let you know by e-mail that the claim is being processed. Without Embrace financially it would be very diffuct to take my wonderful sweet Calico cat to the vet when her chronic ear problem is acting up. I have recommend Embrace to several of my friends.
Insurer: Embrace
By: Marilyn
Quick transaction and great experience
Our dog was neutered a few months ago and we made a claim using our Wellness Benefits. The process and forms were straightforward and we received our reimbursement within 14 days. Embrace also followed up with us to make sure everything went well. I consider that excellent customer service in this day of automated services.
Insurer: Embrace
By: Scott
Prompt, positive response to our claim.
Our eight-month-old Pembroke Welsh Corgi developed a fever and extreme lethargy. He lost his appetite, appeared to be hurting, although we couldn't pinpoint where, and did not want to play. We took him our veterinarian who did a complete exam and multiple diagnostic tests. All results were inconclusive, so he sent us to two other specialists, who also did thorough exams, ultrasound, blood tests and x-rays. He was put on two broad-spectrum antibiotics, which eventually brought his fever down and he returned to normal puppy activity. The cost of the exams, diagnostics and medications came to over $2,300 on six separate invoices. We submitted all six invoices, with all the backup data and veterinary reports. We received immediate acknowledgement of receipt and confirmation that our claims were being processed by Healthy Paws. In under two weeks the claims had been reviewed, accepted and paid. We received kind support and inquiries about our little pup from Healthy Paws. We are so glad we opted to purchase pet insurance, particularly Healthy Paws, which has proven to be an excellent product, providing service above our expectations.
Insurer: Healthy Paws
By: Terri
The best !
I am not new to pet insurance. Had insured all my dogs back to 1998.Healthy Paws is not your average pet insurance. They are fast and friendly. Above all they show genuine care. They even sent an e-mail later to check on Vicky. Highly recommended !
Insurer: Healthy Paws
By: Cristina
Great coverage at reasonable rates
This is the second operation for my yorkie named Milo in 6 months. The first was ruptured disk in his back, now a torn acl in his rear leg. I can't tell you how grateful I had health paws coverage to help with the bills with Milo! I would have paid out of pocket $8000, but with my tailored coverage it was only $2200. The best part was the ease and quickness of filing my claims and the expeditious manner in which they got the checks to me. They inquired during the process as well to the condition of Milo. They are great. I am not disappointed in any way, shape or form with this coverage. So glad I did this. They saved me and my dog! Kudos.
Insurer: Healthy Paws
By: Dex
Very fast claim processing and payment
My dog got nasal cancer and Trupanion was there every step of the way when I needed it the most. Trupanion paid for all the tests and treatments including radiation.
Insurer: Trupanion Canada
By: Maritza
Very fast claim processing and payment
My dog got nasal cancer and Trupanion was there every step of the way when I needed it the most. Trupanion paid for all the tests and treatments including radiation.
Insurer: Trupanion
By: Maritza
Excellent Service
Zack started vomiting on Sunday morning, took him to the generalist, then on Monday to the specialist. They thought he had a small bowel blockage, and were very concerned. After comprehensive testing and consults, he was diagnosed with a severe stomach virus and hospitalized for 3 days.I emailed all bills to Healthy Paws on Thursday and the claim was completed by them on that same day. Amazing service. Everything was handled with such efficiency, and care for a very nervous mom. I'm so glad I moved my pets to them, they process claims so quickly, no games or delaying tactics, they're just first class. I recommend them to everyone who wants the best coverage for their pets and wants a trustworthy company. Terri
Insurer: Healthy Paws
By: Terri
Healthy Paws... Fast friendly service!!
I have filed a couple claims with healthy pet and both times they paid the claim within three days!!! They added the ability to file a claim online which makes things incredibly easy. They also follow up to see how my dog is doing, and it's not a boilerplate email either. You can easily and quickly talk to a real person!
Insurer: Healthy Paws
By: Courtney
Disappointed
I recently had a $5000 claim denied, the only one I had filed in over a year of coverage with multiple pets. The reason they gave for denying the claim was a stretch, at best, saying it was related to a single vet visit my dog had two years ago, taken in for a completely unrelated reason, that the vet could not pinpoint a diagnosis but basically said well, we'll treat her for this because of her breed. I even appealed the claim with a letter from the current vet who did her recent surgery, showing the two incidents weren't connected, and they still denied it. As a vet tech, I know it was not a pre existing condition, and am more than disappointed in their decision. I will say that they had an easy claims process, a quick response time, and pleasant customer service, but all that doesnt make insurance worth it if they wont cover my pets when they should. Coverage cancelled.
Insurer: Trupanion Canada
By: Barbara