216,564+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,564 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Long Term, Very Satisfied Customer
I've been a customer of Embrace for eight years now, having insured my eight year old dachshund when he was a puppy. Purchasing insurance through Embrace was the best decision I've made for my dog. Dachshunds have a history of back problems, and frequently get IVDD, a very serious disc disease leading to paralysis if not treated surgically. Most carriers won't cover preexisting conditions, and any breed specific condition is considered preexisting if a particular breed is prone to getting it. I knew I didn't need insurance coverage for typical check-ups, but I feared what would happen if my dog ever needed back surgery. Embrace, unlike most other carriers, covers breed specific preexisting conditions, so they covered my dog for potential issues with IVDD. I had coverage for four years without using it one time. At one point, I cancelled because I felt like the insurance was a waste. I quickly rethought my decision, and reinsured my dog. Six months after I cancelled my insurance, my dog had his first incidence of IVDD. Without surgery, he would be paralyzed, and surgery cost ~$10,000. I didn't have to hesitate to give him the best care, because he was insured through Embrace. I submitted the claim, and Embrace quickly reimbursed me for my costs. Since that time, my dog has had two additional incidents of IVDD, and has required surgery each time. My premiums are expensive. I now pay around $1,100 each year to have him insured. But Embrace has paid for each of his ~$10,000 surgeries, to a tune of almost $30,000. I'm sure I'm Embrace's worst customer, but they are my favorite insurance carrier. I can't say enough about the company, and I strongly recommend insuring your pet through Embrace.
Insurer: Embrace
By: Courtney
Fantastic support
We got our lab and debated getting pet insurance as she was young and we thought pet insurance is probably more necessary for an older pet.However as it was our first pet we decided to get insurance for a year and look at it again then. Best decision we've ever taken. Within the first month of taking the insurance she burst her ACL. We had to have surgery. Unfortunately we went with the old style surgery as we were recommended that there was not much of a difference except the new was around double the cost. Within 6 months she damaged her meniscus which resulted in more surgery - so we're now at around the same cost but unfortunately not as stable a knee. We have submitted 4 claims and all have been promptly and reasonably paid. The claim process is simple - take a picture of the receipt on your phone and send it on. I definitely will be keeping this insurance I highly recommend Healthy Paws
Insurer: Healthy Paws
By: Joanne
Absolutely Amazing!
My pup fractured his knee, and it was a stressful situation for both him and myself. You guys over at Trupanion were incredibly awesome. You walked me through the process, always being kind and caring. You were extremely quick in terms of reimbursement. Everyone at Trupanion truly made this experience easy, and I am so thrilled with my insurance decision. I can not thank you enough! You are so wonderful!
Insurer: Trupanion Canada
By: Mallory
Absolutely Amazing!
My pup fractured his knee, and it was a stressful situation for both him and myself. You guys over at Trupanion were incredibly awesome. You walked me through the process, always being kind and caring. You were extremely quick in terms of reimbursement. Everyone at Trupanion truly made this experience easy, and I am so thrilled with my insurance decision. I can not thank you enough! You are so wonderful!
Insurer: Trupanion
By: Mallory
Prompt and reliable
We were skeptical about pet insurance from all the negative stories out there, but Trupanion has proved the skeptics wrong. We contacted Trupanion after-hours, our call was received by an operator, and a Trupanion representative called us back within 10 minutes. Our claim was activated by our local animal hospital, we paid our deductible, and the rest was handled for us. Trupanion allowed us to provide the extensive care our puppy need without the burden of high vet bills. Thanks Trupanion for helping our puppy receive the medical attention she deserved. Forever grateful. Stella, Darah and Dylan
Insurer: Trupanion Canada
By: Dylan
Prompt and reliable
We were skeptical about pet insurance from all the negative stories out there, but Trupanion has proved the skeptics wrong. We contacted Trupanion after-hours, our call was received by an operator, and a Trupanion representative called us back within 10 minutes. Our claim was activated by our local animal hospital, we paid our deductible, and the rest was handled for us. Trupanion allowed us to provide the extensive care our puppy need without the burden of high vet bills. Thanks Trupanion for helping our puppy receive the medical attention she deserved. Forever grateful. Stella, Darah and Dylan
Insurer: Trupanion
By: Dylan
Super Service
Shadow was diagnosed with Vaginal Hypoplasia and need surgery. Our vet faxed the claim to Embrace after 4pm and at 7pm the next morning I had an email saying the claim was approved. Past experience tells me the check will be in my bank account very soon.
Insurer: Embrace
By: Frank
A True Lifesaver
When we rescued a mixed breed schnauzer 6 years ago, we were concerned about potential large vet bills and had our dog checked carefully for any signs of bad health. When our vet gave our new pooch a thumbs up, she still suggested a catastrophic Heath plan in case our dog got ht by a car or developed a serious illness later on. Two years ago, our dog was diagnosed with a brain tumor which with careful treatment could be controlled and medium to long term survival was possible with good results on quality of life. Our ongoing expenses over the last 2 years have exceeded $10,000 of which Embrace has covered 90%. Our dog is now receiving advanced treatments and Embrace has been a true lifesaver.
Insurer: Embrace
By: Pepper
Excellent service
I did everything online and my claim was taken care of in two days.
Insurer: Trupanion Canada
By: Jo