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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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claim paid as promised
Goliath was vomiting with bloody diarrhea on a Sunday. Really sick. After a night on iv at an emergency pet hospital, he was much better and now is fine. Healthy Paws paid every penny according to the policy. It saved me $931 and I was impressed by the the professional and caring HP staff. Thanks for making it easy and not acting like an insurance company for humans!
Insurer: Healthy Paws
By: William
THE BEST!!!!!! Do not hesitate to sign up.
I tell everyone I know and even strangers I run into with pets to get Healthy Paws Pet insurance - top of the line healthcare. GREAT service - quick response time - caring employees - I could go on and on. Gives me peace of mind that my dogs will get hte best care without fail should anything happen, which, inevitably, it does.
Insurer: Healthy Paws
By: Jennifer
Paid hundreds in claims $$ and fast!
I've had such excellent service with Pets Best regarding my cat Tom-Tom and my adorable little french bulldog, Misha. The claims department is very fast and informative. I recommend having Pets Best deposit your reimbursements directly into your checking account--they usually come in two days that way! My veterinarian recommended Best Pets to me and I am glad I chose them. Thanks Pets Best, you are great!
Insurer: Pets Best
By: Mary
Fast, very courtious, helpful and concerened
Very helpful and courtious. Concerened about my pet even after claim was finished.
Insurer: Trupanion Canada
By: Joe
Fast, very courtious, helpful and concerened
Very helpful and courtious. Concerened about my pet even after claim was finished.
Insurer: Trupanion
By: Joe
Terrible Service
With every claim that we have made, there has been some issue with the invoice or information that we have provided to Embrace. On every occasion, we have had to resend the same information to them several times. In one instance, they repeatedly requested health history for a period that was before my dog was born. I picked Embrace because of positive ratings on this site. They have utterly failed to live up to my expectations. My dog has been insured with them since the day that we got her (I actually began paying for the policy before we got her). I would not recommend this company!
Insurer: Embrace
By: Ben
Prompt Professional service
Claims handled in an expeditious manner.
Insurer: ASPCA
By: Ken
Easy
This is the second claim I've had to file and the process is so easy! Either my vet or myself faxes in the claim with detail receipt and that's all I have to do! I get email updates on how the process is moving along (claim received, claim processed, claim payment mailed) and if any problem arises an email is sent about that too!
Insurer: Trupanion Canada
By: Gail
Easy
This is the second claim I've had to file and the process is so easy! Either my vet or myself faxes in the claim with detail receipt and that's all I have to do! I get email updates on how the process is moving along (claim received, claim processed, claim payment mailed) and if any problem arises an email is sent about that too!
Insurer: Trupanion
By: Gail
Great Service!
I adopted a 5 yr old rescue miniature poodle mix who was very thin. I had already lost a dog to cancer and one to kidney failure so know what a financial burden that can be. I didn't want $ to be the deciding factor on the type of care I was able to provide him. Having no medical background info on him, I decided to research pet insurance. I spent a lot of time looking into the various companies. I chose Trupanion and have been very happy with the Policy benefits. As it turned out, Buddy had stomach problems that started a few months after the adoption and the bills began. Special food, tests, daily meds all trying to control his symptoms. Finally was referred to a gastric specialist (cha-ching!). At this point I was facing an endoscopy and an ultrasound. I figured I better look into that policy I bought! I submitted all the bills I had to that point and spoke with them regarding how much they would pay towards these procedures. Since bills were for the same chronic problem, they applied them to my deductible (per diagnosis). Once that was satisfied, I received payments for 50% of the special vet-Rx canned food & 90% for prescriptions and procedures & will FOR HIS ENTIRE LIFE! Hopefully we will find a cure, but if he requires lifetime meds for this same condition, Trupanion will continue to help pay for them. I fax in my claims, and Trupanion processes them and I have a check usually within a week. Knowing that I could give him the best possib
Insurer: Trupanion Canada
By: B