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very pleased
We are very pleased with our coverage for our dog.
Insurer: Trupanion Canada
By: Joe
very pleased
We are very pleased with our coverage for our dog.
Insurer: Trupanion
By: Joe
Surprised by how well this insurance works
Never had pet insurance before for any of my dogs. When we decided to finally make a permanent move with the dogs to our ranch in Hawaii, I realized this was going to be a whole new world of potential risks they would be exposed to. So, seemed like a good time to give Healthy Paws a try. Sure enough, after about a year and a half our youngest dog was getting a little too comfortable with full-throttle sprints through all the wide open spaces and ends up rupturing the ligaments in one of her hind legs. So, now we've got a series of visits with the vets and reconstructive surgery on the horizon. I immediately gave Healthy Paws a call to see what I needed to do. They were very helpful and made the process completely worry-free. While preparing for surgery, I had her mainland vet fax all her medical history to Healthy Paws. The day after the surgery, I submitted all the invoices from the various vet visits and the surgeon. Within 4 days, I received confirmation the claims were processed and the reimbursement checks were in the mail. After a week, I received an email asking how our dog was doing and offering to assist with any other needs that may have arisen. I've never had such an easy and pleasant experience with any type of insurance matter. I only wish our human health insurance system could function this well.
Insurer: Healthy Paws
By: Mike
Easy process and very kind staff
When news got to me that my barely adult cat got hit by a car and rushed to late night ER, my first thought was "thank goodness I thought of pet insurance months ago." It was something that seemed superfluous at the time, but I still felt I needed it. I'm not even sure how I found Healthy Paws over the other companies, but it seemed very reasonable and more personal, so I chose it. The next day when I was told my cat needed surgery, I called Healthy Paws to ask all the questions I could think of to make sure I would do everything correctly and make their job as easy as possible so I could stop stressing out. I was told the lines were busy and they would call me back within the hour. Sure enough, before the hour was over I got a call back. The woman who spoke with me was so kind and comforting and answered all my questions easily. I didn't feel like I was talking to an insurance agency, I was talking to a compassionate human being who understood my dilemma and anxiety. The claim process was very quick and easy and the approval process equally so. I appreciated everything they were able to do and because of Healthy Paws, I was able to keep my precious family member around. With friends and family hearing of the incident, I already made recommendations to those who asked about my insurance. Easiest recommendation I've been able to make.
Insurer: Healthy Paws
By: Lauren
very satisfied with pets best insurance
as always pets best insurance makes it easy and quick to file claims..They have always been responsive to questions or claims submitted to them. Coverage is clearly covered in their explanations and their reps are pleasant to speack with.
Insurer: Pets Best
By: norma
HEALTHY PAWS IS THE BEST!!!!!!!
We did a significant amount of research for pet insurance and Healthy Paws had the greatest number of highly-rated reviews. We decided that this would be the insurance company for our puppy. Unfortunately our puppy got very ill and ended up having to go to the vet, the emergency vet twice, and a vet specialist. You could only imagine the stress of an ill puppy that we so loved much and the astronomical bills that were generated from all of the vet visits and tests. Healthy Paws was AMAZING! They covered all of our puppies bills as per our policy. We cannot even express how pleased we are with Healthy Paws! We are very blessed to have our puppy alive and back with our family and to have such a wonderful pet insurance company! Words just do not do justice in explaining our gratitude for this honest and reputable company. Hands down Healthy Paws is the best pet insurance company. Thank you Healthy Paws!
Insurer: Healthy Paws
By: AT
Healthy Paws sent reimbursement before my dog's st
My Ridgeback, Jax, had emergency surgery 3 years ago when he was 8. I didn't have insurance and it cost me $10K. Expensive lesson to learn but I learned it and covered him with another insurance company that SUCKED. The deductible applied to every visit so I ended up never getting reimbursed for anything. I switched to Healthy Paws and what a difference!!! If you can believe it, Jax just went through ANOTHER emergency surgery and they covered all of it less my deductible and office visit. And it's true. I got the check before my dog got the stitches out. They are extraordinary. I have all my dogs covered by Healthy Paws and because I rescue as well, I start all my rescue dogs off with them. I consider it just as important as microchipping.
Insurer: Healthy Paws
By: Barbara
Hooray for Healthy Paws!!!
Emma, my three year old lab mix got into a guest's dog rimadyl.(ibuprofen for dogs) She ate a highly toxic dose and had to be hospitalized for over three days. The bill totaled over $3500. I received a check from Healthy paws within the a week from the claim. I have had Healthy Paws Insurance for my dogs since I first adopted them. (almost three years) I cannot rave enough about their concern, service and promptness that claims are completed! Thank you Healthy Paws! This is the second time you've saved one of my dog's life! Samuel Rosoff
Insurer: Healthy Paws
By: Samuel
Absolutely Awesome
Almost immediate review of claims and rapid payment. Superb on-line and mobile claims submission system. Remarkably caring and sympathetic staff - they really care about you, your dogs, and getting them the best possible care We had one Golden with a long battle with bladder cancer and very expensive medical and surgical treatment...not only were all claims paid within days, but when our girl finally lost her battle we received a sympathy card signed by all the staff members that had helped us. There could not be a better pet insurance company. We now have all of our dogs insured with Healthy Paws, and the peace of mind it gives us is priceless. I have recommended HP to all of my friends with pets and will continue to do so...you cannot do better.
Insurer: Healthy Paws
By: Steve
Excellent coverage and response
Our dog had a suspected herniated disk which required immediate care. I called Trupanion. Within an hour, they got in touch with our vet and the veterinary hospital where we had been referred, got the necessary paperwork sent off, and by the time we walked in for the consult the next AM, had a preapproval for testing. Calvin was seen by a neurologist, underwent an MRI, and was diagnosed with a ruptured cervical disk as the result of degenerative disk disorder. He had the necessary surgery the next AM and spent 3 days in ICU. Trupanion paid for 90% of the total bill after our $100 deductible. Since this was a $6000 procedure, it was a huge savings for us. Trupanion has agreed to cover whatever care is needed should this happen again. That is great piece of mind.
Insurer: Trupanion Canada
By: Dorothy