219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everyone there was very helpful and profressional
There was a little problem with my vet getting all the information that Embrace needed but once that was accomplished everything went very smoothly. You couldn't ask for a nicer staff to help guide you through the process
Insurer: Embrace
By: Pamela
Embrace gives us so much peace of mind for Molly.
Our Molly is a very active 18 month old Labrador Retriever. When she was 12 weeks old we made the decision to get Pet Medical Insurance for her. So happy we did. As with anything we all hope we never need to use it but, we recently had an event where we turned in several Dr. visits with medications. While playing she became a bit over ambitious, slipped and injured her left hind leg. She was examined by our vet and determined she had a soft tissue injury which called for medication and rest (have your tried keeping an active Labrador with little activity), not an easy task. It took us two rounds of medication before her injury healed. I am so very thankful for the decision we made to give her the gift of Pet Insurance. Embrace was wonderful with these two claims. It doesn't take long until you reach your deductible since I am sure you all know it is not inexpensive keeping your pet healthy. Thank you Embrace for your rapid response time with our claims. By the way, let me know when you will begin covering humans.....we will be signing up for our medical coverage with you! Thank you for the service you provide and your quick turn time.
Insurer: Embrace
By: Connie
Amazing customer service
I have had to process two claims back to back for my 1.5 year old dog. I never had any issues with reimbursement for either claim. My first claim was $2500 and I expected after having to fight for reimbursement with a different company on my previous dog that I would get the run around. However, I am happy to say that didn't happen at all. I sent a picture of my invoice and within 48 hours got the email that my claim was processed and the check was in the mail. This company is amazing and I highly recommend to anyone looking to insure their pet.
Insurer: Healthy Paws
By: Whitney
Makes providing the best treatment options for a pet so much easier
Having trupanion insurance has eased the financial burden of providing medical care for our pet. Foxxy ( our dog) is very much a member of our family she tore her ACL and required surgery which was quite expensive. Since we had trupanion insurance the surgeon accepted payment from trupanion and we only had to pay our portion. It allowed us not to have to worry about the cost but we are able to focus on helping or Foxxy get better! Anytime we have submitted a claim it has always been paid quickly. Thanks Trupanion
Insurer: Trupanion Canada
By: Sandra
Always responsive and efficient
This is the second surgery Sassy's had since I've started with this company. As in the last experience this one went smoothly. I submitted the bills, the arrival of which theyknowledged, and they got back to me in an appropriate timeframe to let me know the claim has been processed and my reimbursement should be expected soon. I was pleased before and I'm pleased again, and I recommend them!
Insurer: ASPCA
By: Laura
Don't go with them. Waste of time
It's going to be 2 months and I still have not heard anything from them. When I called I asked the lady if the skin problems are covered and she's like that it's really up to the team to decide. Such a gray scale, they can pretty much deny you for no reason. Not impressed, will not be choosing this company and will definitely not recommend it to anyone.
Insurer: Petsecure
By: Julie
Quick Reimbursements and Great Customer Service!
We have two Golden Retrievers who have entered their senior years. We've had ASPCA Pet Insurance for a few years and have always found the customer service to be excellent. The premiums are reasonable, the coverage is good, and claims are easy to file and are processed quickly with quick reimbursement. It's stressful enough when your pets are not well, so it's quite a relief to have the insurance claims experience be easy and stress-free.
Insurer: ASPCA
By: Jean
Exceptional Customer Service
I've had nothing but fantastic experiences with Healthy Paws—from the mobile app and ease of submitting claims, to being able to connect with a real person about account questions, every interaction has been wonderful. I discovered that my workplace offers a discount as a perk, and Sara H took care of the change immediately and provided me with extremely positive, professional and fast service. I'm loving healthy paws and recommend it to family and friends.
Insurer: Healthy Paws
By: Jennifer
Excellent service
Thank you for your response on Tabbitha and Charlie your representatives are always helpful and understanding. I have recommended your insurance to many of my friends.
Insurer: Embrace
By: Antonia
If only Human Health Insurance was as amazing as Trupanion
Frankie our 4.5 year French Bulldog developed IIVDD. She had been to the hospital three separate times over the course of two weeks And had two operations on her neck to relieve the pain caused by disc material that had ruptured . She wouldn't be here today with out these operations. The stress that We felt was tremendous due to Frankie's pain. Not to have to worry about the financial burden that these operations and hospital stays would've cost was a immeasurable . Trupanion responded to all three of my claims filled at different times within 24 hours of submission. Trupanion covered 90% of all of our hospital expenses with out and ounce difficulty on our behalf. I will never use another insurance company ever. If Trupanion could only cover humans !!!!!! Thank you a million times for saving Frankie's life and taking care of virtually all the expenses associated with it ! We can now focus on recovery of our dog.
Insurer: Trupanion
By: Michele