217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellence
Excellence all around. I am very impressed with the quality of service; particularly the reimbursement process for pre-authorization and payment.
Insurer: Embrace
By: Mark
Excellent Service
As soon as they receive my claim, they send me email,then follow up phone call. Always very friendly and concerning about out dog. They pay me back always with decent amount. I'm so glad that I chose ASPCA. I recommend to everyone who has pets.
Insurer: ASPCA
By: Mariko
Maya is acting like she is 6 when she is 16!
Our little Chihuahua Maya was diagnosed with tooth root resorption syndrome --although her teeth looked normal and she had 2 dental cleanings a year, her immune system was attacking her tooth roots and causing her pain which she hid from us and she had an unusual snuffling problem (reverse sneezing). Thanks to Mercer Island Veterinary Clinic and the fabulous Dr. Crocker this was finally diagnosed with dental X-rays. After two surgeries and 22 teeth removed, Maya is acting like a puppy. Mercer Island also has Trupanion's software which allowed them to submit the claim for us and Trupanion paid them directly, so we only had to come up with our copay and deductible --it was over $9,000 total cost, so it was a big relief to only pay a couple of hundred out of pocket. Thanks Trupanion!
Insurer: Trupanion Canada
By: Andrew
Maya is acting like she is 6 when she is 16!
Our little Chihuahua Maya was diagnosed with tooth root resorption syndrome --although her teeth looked normal and she had 2 dental cleanings a year, her immune system was attacking her tooth roots and causing her pain which she hid from us and she had an unusual snuffling problem (reverse sneezing). Thanks to Mercer Island Veterinary Clinic and the fabulous Dr. Crocker this was finally diagnosed with dental X-rays. After two surgeries and 22 teeth removed, Maya is acting like a puppy. Mercer Island also has Trupanion's software which allowed them to submit the claim for us and Trupanion paid them directly, so we only had to come up with our copay and deductible --it was over $9,000 total cost, so it was a big relief to only pay a couple of hundred out of pocket. Thanks Trupanion!
Insurer: Trupanion
By: Andrew
worth the money
Pet insurance is expensive, but it is definitely worth it. My cat's bills have been going up and up, but with this policy, I know that I can cover them. Best part - their reimbursements are fast and fair!
Insurer: ASPCA
By: Lindsay
The best overall.
Hi there. I just started insurance for my dog Bailey (who I love with all my heart) and love it. The customer service is top notch excellent and claim services don't take long as little as 2 days and you aren't left to guess as to whether your claims were received. You are communicated with by E-mail every step of the way. Thank you very much Embrace. Frank and Bailey
Insurer: Embrace
By: Frank
The Best Pet Insurance I've owned.
I have to say I have been nothing but impressed by Trupanion. They are quick, responsive, answer any questions and pay claims with no hassle. I've owned 9 dogs over my years and all had insurance. Trupanion is the best insurance I've ever had. My Spinone pup has had ongoing Colitus and Trupanion has stood with us the whole time. Thank You Trupanion.
Insurer: Trupanion Canada
By: Anne
The Best Pet Insurance I've owned.
I have to say I have been nothing but impressed by Trupanion. They are quick, responsive, answer any questions and pay claims with no hassle. I've owned 9 dogs over my years and all had insurance. Trupanion is the best insurance I've ever had. My Spinone pup has had ongoing Colitus and Trupanion has stood with us the whole time. Thank You Trupanion.
Insurer: Trupanion
By: Anne
Surprising Service !!
I have been fortunate to avoid any claims with my Jack Russell terrier. However she recently had an issue that required some vet visits and blood work. The situation is still open and may require further treatment, but Pets Best Customer Service suggested that I send in the bills I already had so they could start processing them.After submitting my claim I immediately got an e-mail that it had been received. Within 5 days after that I had an explanation of benefits and notice of amount they were paying. Amazing turn around for my reimbursement....wish all insurance companies were this efficient. I am glad I chose this company....they treated me like a valued client, not just a number.
Insurer: Pets Best
By: Karen
Healthy Paws to the rescue
I never had pet insurance until my daughter recommended Healthy Paws for my new Yorkie puppy. Sure enough, he had a condition that required surgery after only a few months. I submitted the claim, had an immediate response and a reimbursement within a week. They do what they say they are going to do, no questions asked. The process using the app couldn't have been easier.Excellent company, excellent customer service! I highly recommend them.
Insurer: Healthy Paws
By: Gerry