209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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first claims in 4+ years
After filing claims I thought the processing time was a bit long. Computer upgrade was the cause? but once fixed, claims were processed and checks mailed with follow up to see delivery time. Service and coverage after initial glitch has been excellent.
Insurer: Embrace
By: Bill
Fabulous Service
I am extremely satisfied with my dog's Healthy Paw's policy. When my dog required an ER visit and Emergency Surgery, HP covered the agreed to 90% of costs within a week of filing my claim. They even followed up to check on my pet's recovery. It was a stressful time for our family and our dog, but knowing that our finances weren't going to be a problem helped us focus on what was most important.
Insurer: Healthy Paws
By: Deena
???
First time submitting a claim and it's taking a hellava long time. Plus customer service people seem very irritated and impatient when I call (come on, it's not like I'm bugging you every week!) Well, we'll see how much is paid on my claim for my final review. Used to have VPI and they were must faster and nicer even though they didn't pay much. Might have to go back to them.
Insurer: ASPCA
By: Kiele
Responsive and comprehensive coverage.
We have submiotted several reviews in the past, but am writing yet another one because continued to be so impressed with Embrace. We have had Embrace Insurance on our Great Danes (three at one period)since 2009. Embrace coverage is very comprehensive; we have had several expensive procedures for which they reimbursed a sgnificant fraction. Even our vet was impressed on one occasion (MRI). Embrace is also very communicative; they usually send an email to let us know they received a claim, usually a status email, and a follow up to confirm we received payment. Renewal is very easy. Again, they will usually check ahead of the renewal date to see if we want to use the same payment method. Whenever I email a qustion, I usually get an almost immediate answer unless it is outside working hours.
Insurer: Embrace
By: Jim
Peace of mind
The pet insurance price tag is small relative to what it buys...PEACE OF MIND! Can never emphasize that enough!A friend of mine once said, "you don't buy insurance on your house hoping it would burn down! You buy insurance hoping it is there if/when you need it!" Same thing here. The other BIG plus with Embrace (for me, at least) is that their reimbursement is bill based and not rate based. In other words, they pay a percentage of your bill (after your deductible is met), as opposed to some companies that set artificial thresh holds on "events/procedures" and then, to add insult to injury (pun intended), only paying a percentage of that. It didn't take me long to figure out that their thresh holds were way below what any Vet would charge.
Insurer: Embrace
By: JD
Amazing
Insurance companies are notorious for bad service and denying claims. Not TRUPANION. My litter terroir has been through hell with a recurring ACL tear. A miserable recovery and expensive surgery. I have been absolutely vigilant on his post op care. Trupanion has been so compassionate, so thorough and so incredibly quick on their responses. This company has removed so much stress from my plate. I can focus on my wonderful friend. If you have a pet, do yourself a favour.
Insurer: Trupanion Canada
By: Bev
Amazing
Insurance companies are notorious for bad service and denying claims. Not TRUPANION. My litter terroir has been through hell with a recurring ACL tear. A miserable recovery and expensive surgery. I have been absolutely vigilant on his post op care. Trupanion has been so compassionate, so thorough and so incredibly quick on their responses. This company has removed so much stress from my plate. I can focus on my wonderful friend. If you have a pet, do yourself a favour.
Insurer: Trupanion
By: Bev
Easy, affordable and comprehensive coverage
I have been a Healthy Paws customer for one year and have been very pleased with their rates and service. My monthly premium is affordable and the coverage is comprehensive. I have made multiple claims which have all been processed and reimbursed quickly. I did not have pet insurance for my previous dog and ended up paying over $10K for major surgery and hospital recovery. I never want to face that financial dilemma again and now have the peace of mind and financial support to help cover my veterinary costs. Thank you!
Insurer: Healthy Paws
By: David
Trusted partner and timely response
I feel so lucky to have Healthy Paws on my side. When our dog needed emergency back surgery, I didn't blink an eye when the doctor mentioned the MRI and surgery costs. I knew my dog's health was worth the expense, and I knew I had comprehensive coverage to help offset my out-of-pocket costs. Healthy Paws quickly responded to the claim and reimbursed me accordingly. Healthy Paws was also there to check-in on Josie and make sure things were going to plan. I feel like I have real friends in Healthy Paws. Overall, quality product, quality service. I can't recommend them enough.
Insurer: Healthy Paws
By: Kristina