209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great service and fast turn around
Having been a client for several years, this coverage is becoming invaluable now that my 2 cats are aging and developing health issues. Reimbursement is usually quick and accurate and any questions which arise are answered promptly. I particularly value being able to tailor coverage to my needs and budget.
Insurer: Trupanion Canada
By: Joanne
Great service and fast turn around
Having been a client for several years, this coverage is becoming invaluable now that my 2 cats are aging and developing health issues. Reimbursement is usually quick and accurate and any questions which arise are answered promptly. I particularly value being able to tailor coverage to my needs and budget.
Insurer: Trupanion
By: Joanne
Embrace is the best!
As with every claim we have made, Embrace handled it quickly and efficiently and the coverage was exactly what we expected. The entire Embrace team is great to to work with. And, because our vet submits the paperwork, the whole process is very easy. We've recommended Embrace to all of our friends with pets and would never go without it in the future.
Insurer: Embrace
By: Judy
excellant service - worth the price
My cat was at the vet and I was told she needed hospitalization. I called Trupanion to find out if she was covered. The staff at Trupanion immediately worked with the hospital staff to get the treatment plan pre-approved and paid the veterinary hospital directly. All I had to pay was my portion of the bill. If I had to pay the entire bill and wait to be reimbursed, my cat would not have been able to get the treatment she needed. Thank You Trupanion!
Insurer: Trupanion Canada
By: Jeanette
excellant service - worth the price
My cat was at the vet and I was told she needed hospitalization. I called Trupanion to find out if she was covered. The staff at Trupanion immediately worked with the hospital staff to get the treatment plan pre-approved and paid the veterinary hospital directly. All I had to pay was my portion of the bill. If I had to pay the entire bill and wait to be reimbursed, my cat would not have been able to get the treatment she needed. Thank You Trupanion!
Insurer: Trupanion
By: Jeanette
Healthy Paws saved our furbaby Khan
11/17/14 was terrifying. Khan, our 3 year old BT, started vomiting around 8 pm and continued throughout the night- over 30 times. We took him to the vet the next morning, where he was in borderline shock. Over the course of his 3 day stay, he was diagnosed with severe pancreatitis, which was caused by a blockage in his stomach and intestines, which turned out to be carpet. We had 2 options: Emergency surgery, or putting our baby down. Thanks to Healthy Paws and their fantastic coverage (90%), we were able to opt for surgery. The total bill was $3973. We had made a prior claim, so our paperwork was processed and reimbursement of about $3500 was approved and mailed in less than 24 hours. On top of their fantastic customer service, they also emailed me today to see how he was doing. It's a wonderful feeling to know your dog is in good hands, and we will never insure Khan with anyone but Healthy Paws.
Insurer: Healthy Paws
By: Christina
A Must Have
This is my first time having pet insurance for a pet. I filed a claim for a my dog, who required a needle aspiration on a mass. Easy filing of the claim online from home and received a response, with a clear explanation and payment within 1 week. I'm so glad my family chose to have pet insurance.
Insurer: Pets Best
By: Joanne
Excellent coverage!
Very pleased with the amount covered. Received 85% of my money back. Certainly is worth carrying the coverage on my indoor cat! Thanks Embrace!
Insurer: Embrace
By: David
Trupanion claim experience
We lost our only two dogs this past year. Decided to insure our puppy for many reasons. One of them being to be sure if something went wrong with her, she could get the care she needed. Especially being we still have thousands of dollars of vet bills to pay off for our two that we lost. After a little research, we opted for a policy with Trupanion. Our puppy is 7 months old. She very acutely started squinting in her left eye. It would tear up and became very red and inflammed. It looked very uncomfortable. We got her into a specialist quickly. I got the pre-approval from Trupanion quickly and got her scheduled for surgery. This wasn't an emergency but was time sensitive. She was uncomfortable and it could've progressed to an ulcer if left untreated. Trupanion updated me via email about receiving documents, and when/if they needed further information. The day after her surgery they emailed that her payment for her claim is being processed and would be in our checking account within a week. At the very beginning of all of this I called in to get preliminary information on what to do. The lady I spoke with was very pleasant and knowledgeable. I feel like I am going on and on but the entire experience was easy, didn't take too long, and really took the stress off. It has been a hard year as far as loss in our home and having the insurance and their excellent customer service really helped get us all through it! btw...Clementine has instant relief from surgery and is doing great. :)
Insurer: Trupanion Canada
By: Stacey
Trupanion claim experience
We lost our only two dogs this past year. Decided to insure our puppy for many reasons. One of them being to be sure if something went wrong with her, she could get the care she needed. Especially being we still have thousands of dollars of vet bills to pay off for our two that we lost. After a little research, we opted for a policy with Trupanion. Our puppy is 7 months old. She very acutely started squinting in her left eye. It would tear up and became very red and inflammed. It looked very uncomfortable. We got her into a specialist quickly. I got the pre-approval from Trupanion quickly and got her scheduled for surgery. This wasn't an emergency but was time sensitive. She was uncomfortable and it could've progressed to an ulcer if left untreated. Trupanion updated me via email about receiving documents, and when/if they needed further information. The day after her surgery they emailed that her payment for her claim is being processed and would be in our checking account within a week. At the very beginning of all of this I called in to get preliminary information on what to do. The lady I spoke with was very pleasant and knowledgeable. I feel like I am going on and on but the entire experience was easy, didn't take too long, and really took the stress off. It has been a hard year as far as loss in our home and having the insurance and their excellent customer service really helped get us all through it! btw...Clementine has instant relief from surgery and is doing great. :)
Insurer: Trupanion
By: Stacey