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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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An Amazing Surprise
Through my life I have had several pets. I have never had pet insurance. Mikka, my dog, is still in the puppy stage of her life and is very adventurous. She gets into everything. When she chewed into a bottle of Ibuprofen I thought we would lose her just because of the cost of medical care. I had forgotten I had purchased HealthPaws Insurance. When I purchased the insurance I was concerned that like most insurance companies it was all about collecting the premiums and not paying the claims. When I remembered I had purchased HealthyPaws Insurance I went online expecting to have to fill out a confusing claim form. Mail the form in with all the reports and then wait 6-8 weeks for processing only to receive a small reimbursement if I got anything. I just knew it would be a pointless endeavor. To my surprise it was easy to submit the claim online. No claim form. Just send the invoice along with medical reports explaining the event. On receipt of the claim HealthyPaws notified me by email they had received the information and would be processing the claim right away. I thought okay this is where the long waiting period comes in. Not so. Within two days I received notification that the claim was reviewed, what was being paid and that a check would be sent shortly. At this writing, 11-25-14, I have not received payment. However, Mikka's claim was submitted on Wednesday, 11-18-14 and completed by Friday, 11-21-14. It hasn't been long enough to get payment. I am so thankful I discovered HealthyPaws. Mikka is too. What a wonderful surprise and reconfirmation there are still companies in the world that aren't out to take your money and run. Customer service is their asset and they provide it with their ease of claim submission, their availibility when you contact them and the timely processing of your claim. Good job HealthyPaws. Thank you again.
Insurer: Healthy Paws
By: Jaynet
Superb
At first,I was hesitant about getting pet insurance. Then USAA recommended Embrace. I opened a policy with them for our first dog. I filed a claim and was ready to wait 2 weeks, but it didn't take embrace that ling. I still have a policy with them and would not give it up for anything pet related. I rate Embrace a 10 because 100000 is not available. They go out of their way to ensure their costumers are satisfied. They are more about quality rather than quantity. Embrace your are truly the best at what you do.
Insurer: Embrace
By: Elner
Awesome!!!!
Will never have another pet without insurance. My Mosie developed a blood clot, had to be put in intensive care shortly after purchasing the insurance. He ended up dying. They paid for everything including the cremation. My Kali has a problem with her eyes and the drops are very expensive. She will be 18 soon and has had problems that come with aging. They have paid for everything, and make having a senior dog so much easier. One of the best things that I have ever done. They're wonderful!!!!
Insurer: Pets Best
By: Jackie
We recommend to everyone
I recommend healthy paws to any dog owner. We have four dogs and have had them all insured since they were rescued. Healthy paws is completely transparent. If they say they cover it, they do. It is so refreshing to get what you pay for!! They have exceeded our expectations. It's easy to file claims, they are super fast to respond and the checks are issued just as fast. Sometimes we expect got them to omit coverage or simply tell us "your meds are no longer covered." NOPE. They keep providing the same great coverage. Even when the wounds are self inflicted (like from a recent dog fight). They covered, exactly as they said they would. We recommend healthy paws to everyone.
Insurer: Healthy Paws
By: Christina
Great service
My doggie ate a crocheted sock which made her vomit and become lethargic and unwilling to eat or drink. We decided to take her to the vet because she was not returning to normal. After completing the treatments at the vet I submitted my claim by taking a pic of the receipt. I received a response the same day detailing what would be covered. The process was fast easy and I even received a very thoughtful email following up on my pets health.
Insurer: Healthy Paws
By: Veronica
10/10 Insurance satisfaction
I have a long hair Chihuahua that suffers from really bad allergies all year long, especially during the summer. With my pet insurance I don't have to worry about spending money on treatment and medication because I know I will be reimbursed for the cost. This is the best investment I could have done for my pet.
Insurer: ASPCA
By: Roxie
Easiest process ever
Healthy paws was the choice I went with after much research. They're friendly to work with and answered all my questions with ease. My pup had a CCL injury and needed surgery asap. I am a student with no real income and had to pay out front for the surgery with credit cards. Healthy Paws had my claim completed within DAYS of filing. I cant put into words how easy this process was. I tell all my pet having friends that pet insurance is a necessity and Healthy Paws is the way to go.
Insurer: Healthy Paws
By: Denise
Healthy Paws A++++
Have had nothing but great experience with Healthy Paws. They are quick to repsond & get claim processed. Know many that have had the same experiences. Definitely better than most pet insurances.
Insurer: Healthy Paws
By: Holly
Customer Service
Time taken to review our claim and payment of the claim exceeded our expectation. Friendliness of staff and follow up on our claim was outstanding. No complaints whatsoever.
Insurer: Embrace
By: Gary
fast approval
my little girl, 2 yrs old, has had some recent ongoing issues that has required some addt'l tests, etc to find out what's going on. After contacting Trupanion, I had the claim and it was processed within 2 days. So far, I am very pleased with them and hope I don't need them so much in the future :)
Insurer: Trupanion Canada
By: Bonnie