215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bailey's Mom
My precious Bailey was having digestive problems. We took him to his doctor and they ran tests and put him on meds and special diet. I submitted a claim and within a couple of weeks the claim was processed and paid. My pets have been insured with Pet Partners for over 12 years and they have been great. Their staff is very responsive and helpful.
Insurer: AKC
By: Darlene
Easy and Great!
The claim process is easy and Embrace is great to work with! My dog had TPLO surgery in December - she was actually just cleared for her orthopedic coverage four days before she injured her leg. For the surgery claim, they just needed to get her previous 12 months of vet notes to make sure it wasn't a pre-existing condition. They contacted her vet, I didn't have to. And they kept us informed every step of the process. Eight weeks later we had to go back for X-Rays to make sure her leg healed. I shot Embrace a quick email to see if it would be covered since it wasn't included in the previous claim. They wrote back within one day and said it would be. My vet submitted the claim and within ten days I had my check! I tell everyone about Embrace! I just dropped Banfield (thru Petsmart) and began using Embrace's wellness plan as well.
Insurer: Embrace
By: Allison
Who wants another monthly bill to pay?
I read all the reviews and contemplated pet insurance for over a year. I enrolled last July. My thinking was my two dogs are my family members and I would never consider going without medical insurance for my children or husband so why should my pets be any different? Embrace may be a slightly higher in price but definitely worth it. My six year old Rottweiler Lucy had a pre-existing orthopedic condition (2 torn Acl surgeries). In November she started limping. She was originally diagnosed with severe arthritis but her condition deteriorated so quickly I thought we might lose her. She was feverish, all joints swollen, not eating, lethargic, lost almost 20 lbs. Lucy had nine visits to vets and specialists in just 4 weeks. The bills were close to $3000. The final diagnosis was immune mediated polyarthritis caused by lymphoma -- the hidden primary condition causing the symptoms. Lucy's case is full of complications and not common. At the moment she is on prednisone and doing quite well. Chemo is not a good option for her but we are pursuing alternative treatments such as reiki and acupuncture. She is back to her happy playful self and we pray this continues for a good long time. Embrace initially denied Lucy's insurance claims. I was not surprised or discouraged due to her pre-existing condition and complicated diagnoses. I obtained a statement and medical records from Lucy's specialist and appealed. Embrace overturned their denial and paid $2500. They are also covering her monthly blood tests and acupuncture treatments. The claims process is quick and hassle free. If you are on the fence please do yourself a favor and insure your pets. Embrace is a competent and compassionate company.
Insurer: Embrace
By: Cheryl
Trupanion paid my claim extremely fast.
My dog, Pickles, needed knee surgery. Trupanion sent an estimate right away. I needed a couple of months to gather the money as I'm on a fixed income. After the surgery, the vet sent claim in and I received my money within two weeks. My own medical insurance is not so timely. I highly recommend Trupanion for animal insurance. Thank you, Trupanion!
Insurer: Trupanion Canada
By: Nikki
Trupanion paid my claim extremely fast.
My dog, Pickles, needed knee surgery. Trupanion sent an estimate right away. I needed a couple of months to gather the money as I'm on a fixed income. After the surgery, the vet sent claim in and I received my money within two weeks. My own medical insurance is not so timely. I highly recommend Trupanion for animal insurance. Thank you, Trupanion!
Insurer: Trupanion
By: Nikki
Terrific y
T has always been there for me and Dixie. Absolutely no hassle with my claims. To date they have paid approximately eight thousand in claims for my dog! Thank you Trupanion!!
Insurer: Trupanion Canada
By: Lynn
Terrific y
T has always been there for me and Dixie. Absolutely no hassle with my claims. To date they have paid approximately eight thousand in claims for my dog! Thank you Trupanion!!
Insurer: Trupanion
By: Lynn
Embrace is amazing!
I submitted a number of claims for both of my dogs to Embrace on Feb 9th and 10th via fax. Today, Feb 16th, I received checks in the mail for covered items! That is amazing processing and Customer service! Thank you, Embrace!! Any time I have called with questions, they were extremely courteous and helpful.
Insurer: Embrace
By: Vicki
Great Company
We have a large male Bernese Mountain dog who had his first accident when he turned three. He was running, turned quickly and tore the tibia in his left knee. We had the surgery and 4 months later with the help of water therapy, his knee was as strong as ever. Barely 18 months later, he tore the tibia in his right knee - which we learned is very common. We just completed the surgery 4 months ago, and he is happy and healthy again - enjoying his daily runs. Through both surgeries, Embrace was there for us. The surgeries and therapy combined were thousands of dollars and they covered the majority of the cost with no hassle. The claim process was simple and fast and there was always someone to answer my questions. Thank you Embrace for all that you do. Choosing Embrace was a great decision!!
Insurer: Embrace
By: Karen
awful
Would like to let everyone know about my experience with Trupanion. After thoroughly researching pet insurance companies, I decide on Trupanion. When Ares started limping I spent my hard earned money, did everything a responsible pet owner would do. Even took her to an orthopedic surgeon. To my relief she just pulled something. I filed my claim with Trupanion only to receive a letter that they won't cover anything because it's an illness. I of course called and disputed their decision. I was told that limping is an illness and it occurred before the 30 day waiting period. Since when is a pulled muscle an illness!? I fought back and forth with them for months, eventually calling in December to cancel both Ares and Ezras insurance. Heard the whole speech of how their sry to see me go, blah blah blah. Was told no more charges would be withdrawn from my credit card. February comes around and Trupanion pulled 2 payments from my credit card. Called and was told I didn't send a letter to cancel! Told them to pull the phone call from when I cancelled and they told me I was misinformed and apologized to me for not letting me know I had to send a cancellation letter but won't refund the double withdrawn payments. BS. I have to cancel my credit card and file an unauthorized charges and dispute the charges. Called Trupanion one last time thinking they would make things right. Nope, they want me to respond to an email stating that I cancelled my insurance on February 13th or they will pull another payment on February 21st. Good luck with that. Credit card company cancelled the card and blocked any further charges from your company. Shame on you for misinforming me and expecting me to pay for your mistake! My advice to anyone looking for pet insurance. Don't even consider Trupanion. Try VPI, Healthy Paws or anyone else for that matter. I did EVERYTHING I was asked to no avail. Now I can't go to any other company because if she does start limping or injured her leg, it will be considered pre-existing. So disappointed.
Insurer: Trupanion Canada
By: Amanda