215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rough start, but okay now
It took them awhile to process my claim once my vet sent the info they requested, but after a couple of emails asking what was going on, they've been paying fine.
Insurer: Embrace
By: Lynne
So thankful we decided to go with Embrace!
Having had 2 Bulldogs in the past and knowing their history of health problems, we decided to go with Embrace. And there isn't a day that goes by that we aren't glad we did!Embrace is customer friendly, they process claims expeditiously and are there to help answer any questions you have. Thank you, Embrace for a job well done!
Insurer: Embrace
By: Carol
Embrace is the Best!
Great service and everything is easy. Embrace will pay bills from the vet of your choice. You always know that they will pay either 80 or 90% of the bill depending on which premium choices you made. There are no benefit schedules like other pet insurance companies have where you find out that they end up paying alot less than you expected. I will always choose Embrace for all of my pets.
Insurer: Embrace
By: Janet
Embrace is the Best!
Great service! I've never had any problems with Embrace. They cover vet expenses from any vet of your choice and cover 80 or 90% of the bill depending on your choice of premium. There are no benefit schedules like other pet insurance companies have, so you always know that your bills will be covered the 80 or 90%. I will always choose Embrace for all of my pets.
Insurer: Embrace
By: Janet
Wonderful and caring people/Fast claim
My dog Yoshi had some fatty tumors to be removed, Embrace was on it, paid me in a week!! They are also compassionate, when my dog Little Bit passed away last year from complications from diabetes, they paid the claim right away and lit a candle in her memory, now that was caring. Embrace is the best pet insurance that I have dealt with.
Insurer: Embrace
By: Roberta
Efficient claim service
So glad to have the insurance policy to help cover the surgical bills when our Dachshund had surgery. The claim was sent in and within 2 weeks, we had an 80% refund. The claim dept. keeps you informed by email of the progress and you can also check online for the status. We have had several claims for our 2 pets and for the 3 years we have Embrace coverage, we have always had good service.
Insurer: Embrace
By: Lee
Excellent although I wish Meds were included
Our Yellow lab was bitten by another dog and we had to take him to a 24 hr emergency vet (not our regular vet, as it was after hours). He was treated, stitched, given antibiotics, pain meds and fortunately all is now ok. Embrace was great and processed the claim very quickly. I only wish that medications were covered under the policy. Almost $200 of the $500 claim were for necessary medications. I know there is a separate pharmacy plan but in emergency situations, I wish there was coverage for the needed medications.
Insurer: Embrace
By: Robin
Really pleased with ASPCA!
My cat became very ill and it took a number of trips to the vet (and expensive diagnostics including X-rays, scans, blood work, etc...) to determine the cause of his distress. Eventually he required surgery to remove several bladder stones. We submitted multiple claims to ASPCA and were thrilled by the amount that was covered. Due to their website not allowing us to submit claims online (images of the claims were not legible) we ended up having to mail in the paper copies. Because of these issues, the claims processed was quite delayed. However, we ended up with a substantial refund and were very, very impressed!
Insurer: ASPCA
By: Aria
It took a really long time to process my claim.
My dog was hospitalize with pancreatitis for four days. It was a really stressful time, we just had a baby and funds were low. We were trying to figure out how to pay for it. I'm so glad we have Pets Best and were able to get some money back. My only complaint was that it took 13 long days to process my claim. Now I am wait 5-7 more days for it to make it to my bank account. I wish on your email and website that it would give a more realistic time frame instead of some places saying 5 days or less and when you speak to a rep they say 10 day. Under promise and over deliver and everyone will be a lot happier.
Insurer: Pets Best
By: Ashley
So far so good - but they are insurance after all
We got the insurance for our mix breed (rescue) as soon as we decided that we were going to adopt him. He had sustained a pretty bad injury when he was a puppy and were told that he was healing well. That was not the case and he needed surgery, Healthy Paws did not cover it as it was pre-existing. They also told us that any future problems that would be tied to that surgery would not be covered. That is why we asked our surgeon to do a full evaluation once he had fully recovered to have medical records showing that he was fully recovered to not have Healthy Paws claim that it was pre-existing. Since then we had some ER visits due to explosive diarrhea, a torn ACL and more. They always covered everything. They are an insurance after all, a responsible one, but if there is a chance it was pre-existing they will push for that. You can't really blame them. Just make sure you don't forget that while they are here to help they also will make sure that things outside of their coverage do not get covered.
Insurer: Healthy Paws
By: MAB