215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful Pet Insurance Company
I would like to say thank you to the Staff members especially Ann, Brent, Milena & Sammi. Everyone went above & beyond to help process my claims after my dog Allie (Airedale Terrier) became so sick I had to let her go. (It's been a month today.) The Embrace Staff was caring, courteous, and extremely helpful going through this loss. I appreciated the card and the candle they lit at I REMEMBER YOU. I've used Embrace for all of my pups and always recommend your pet insurance to all that seek my advice.
Insurer: Embrace
By: Jane
Thank you for great service.with real people.
I am grateful to Embrace for both Wellness and Accident/Illness claims. Ii appreciate being able to check details on-line + being able to communicate by both email and phone; also, for being able to have refunds go to my bank by direct-deposit. Am writing this not for one specific incident , but, as an overall comment.
Insurer: Embrace
By: Mary
Dependable with prompt service
Always paid my claims within 2.5 weeks. They provide exactly what your policy states. No funny business. They are the real deal.
Insurer: ASPCA
By: Heather
Healthy Paws is outstanding!!!
Maverick, our 10 month old yellow Labrador retriever, broke his tibia when jumping up to get a toy! Because it was a Sunday, we had to rush him to the emergency hospital where they stabilized his leg until our vet could operate the following day. A pin and three wires were inserted. Maverick then had to return to the hospital for another night of care. Healthy Paws handled our claim with the utmost speed and professionalism. They are WONDERFUL!!Even though we have always owned dogs, the is the first time we have purchased insurance. After careful research, we chose Healthy Paws, and are we glad we did!!! 😍 We tell everyone, including complete strangers, about the company and the care they exhibit!! We have received numerous e-mails inquiring about Maverick's surgery and recovery. Customer service is top notch!! I can't imagine anyone choosing another pet insurance when Healthy Paws is the best! There's a reason they are ranked number 1!!!! You never think a terrible accident could happen to such a young puppy, but it certainly can and does!! Be smart and get your pet insurance from Healthy Paws. You will never regret it!!
Insurer: Healthy Paws
By: Judy
More than Pleased
I did extensive research before choosing Embrace. Time well spent. I had hoped to never have a need for a claim. But my playful young Rottie decided to totally shred the Cranial Cruciate Ligament in her right rear leg. So wonderful how easy and fast my claim was handled. Communication was stellar, the surgeon had not attached his invoice with the claim originally. It was easily and quickly rectified due to the speedy, great system and clear communication from Embrace. I have not had to worry about the credit card getting paid as the claim payments were received around the timing her stitches were removed.
Insurer: Embrace
By: Lynn
Wonderful experience
My mini pinscher got in a fight with a much bigger dog and almost lost permanently. I called from the emergency vet and didn't have any of my info. Being in a bit of shock myself, I was relieved at how thoughtful, considerate and helpful Joey was when he answered my call and got me taken care of so I could focus more on my little one. Embrace is great service and insurance. I highly recommend.
Insurer: Embrace
By: Felicity
Excellent Service
For the last several years, my Dog is insured with Pets Best. My experience with the insurance company is great! They are prompt and fair in handling the claims. My recent claim related to my dog ACL surgery has been handled promptly, informed me through out the review stages and finally reimbursed the amount according to the policy. I am a happy Pets Best customer! Thank you for a great service.
Insurer: Pets Best
By: Arshad
great communication
Thank you for always being there when I send correspondence to you. We appreciate having good communication regarding the Medical-Dental visits and your EOB's. Educating your clients is very important so we can understand your decisions. Sincerely, Lyn Fessenden
Insurer: Embrace
By: S.
A life saver!
I have 4 giant breed dogs and have had them covered for years. Recently, my dog, Bear had to have a biopsy which cost about $4,000. Embrace paid 90%. His condition is ongoing and he is feeling good and playful again. Without Embrace, I could not afford to treat his disease. During this, I had one minor claim that Embrace said they could not cover. I appealed and now this has been covered too. I can sleep nights knowing that $ won't have to be factored into my "pack's" health.
Insurer: Embrace
By: Susan
VERY HELPFUL AND EASY TO USE!
I submit the claim and a few weeks later I have a check in the mail. I also had a chance to review the progress on my claim right on my doggies portal. It is such an easy insurance program and I have been recommending it to all my friends!
Insurer: Embrace
By: Ashley