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Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service
Thank you for your response on Tabbitha and Charlie your representatives are always helpful and understanding. I have recommended your insurance to many of my friends.
Insurer: Embrace
By: Antonia
If only Human Health Insurance was as amazing as Trupanion
Frankie our 4.5 year French Bulldog developed IIVDD. She had been to the hospital three separate times over the course of two weeks And had two operations on her neck to relieve the pain caused by disc material that had ruptured . She wouldn't be here today with out these operations. The stress that We felt was tremendous due to Frankie's pain. Not to have to worry about the financial burden that these operations and hospital stays would've cost was a immeasurable . Trupanion responded to all three of my claims filled at different times within 24 hours of submission. Trupanion covered 90% of all of our hospital expenses with out and ounce difficulty on our behalf. I will never use another insurance company ever. If Trupanion could only cover humans !!!!!! Thank you a million times for saving Frankie's life and taking care of virtually all the expenses associated with it ! We can now focus on recovery of our dog.
Insurer: Trupanion
By: Michele
Reliable, fast, exactly what we were looking for
We looked around and chose Healthy Paws based on the highest customer ratings and have not been disappointed. We've had to rush our dog to the vet from small, hair in the eye that tricked us into thinking it was a tear, to large toxicity issue, the only positive in these moments is knowing I can make the best choice for my dog and that Healthy Paws will uphold their end of the agreement. Their app is simple to use and there have been no tricky non coverage issues, it's very plain and upfront you choose your coverage and they provide exactly that, happily and quickly. I already tell everyone I know with a new pet how great the Healthy Paws product and service are and think it's essential to owning a dog.
Insurer: Healthy Paws
By: Stephany
Out standing service
No one wants to say put th pet down because I cant afford the treatment get the insurance now so that is never an issue for you or your family I have recommended this company to many famil and friends do it now before it to late
Insurer: Trupanion
By: Charles OCEANSIDE Ny
SCAMMED
You folks are scam artists. In my case,, you collect$1,100 a year and when I just submitted MY FIRST CLAIM you generously offer me $50I will tell all friends to never waste money with you crooks
Insurer: Embrace
By: Art
2 dogs covered
We switched to Trupanion from another company about 3 years ago. Trupanions coverage is simple and straight forward. We have 2 dogs covered and thus far all claims have been processed quickly and fairly.
Insurer: Trupanion Canada
By: Brian
2 dogs covered
We switched to Trupanion from another company about 3 years ago. Trupanions coverage is simple and straight forward. We have 2 dogs covered and thus far all claims have been processed quickly and fairly.
Insurer: Trupanion
By: Brian
So Sure Surgery Wouldn't be Covered, But It Was!
4 months ago one of my friends talked me into getting Embrace Pet Insurance. She shows dogs and has a household of various breed dogs all of which are her babies and all are covered by Embrace. She said others that show also use Embrace so I thought I'll look into the company. I have 2 dogs - 6 and 14. I decided to get insurance for just the 6 year old and so thankful I did. He had 1 pre-existing condition that I was aware of, luxating patellas (both knees,) so when he started limping I thought figures this is the knee problem and it's not covered. After a month of anti inflamatory meds that didn't help, my regular vet suggested I get an ortho evaluation and found he had torn his ACL. So he had the ACL surgery and also made an adjustment in his knee to strengthen the joint. Again, I figured this wouldn't be covered because anything with the knee would off limits. However, I was wrong! The ACL tear was covered and only the specific portion relating to the knee joint was not covered, a very small portion of the entire bill. I also requested that the bill for the first vet visit, which was denied because my vet wasn't sure it wasn't caused by the luxating patella, be reevaluated. This time it was approved. I can't say enough good things about the professionalism of Embrace and the quality of the service it provides.
Insurer: Embrace
By: Rici
This company is shady! Don't get RIPPED OFF!!!
RIPOFF! I've been paying this policy religiously for two pets for several years. They've made thousands off of me. When one of my pets needed surgery, I had to fork out thousands. The process took a ridiculously long time and I was only reimbursed less than 15% of what I had to spend. So if I had to spend $10,000, I was reimbursed less than $1500. This charge couldn't be included. That charge can't be included! I worked hard for the money I paid to them to make sure my pets were covered. And when a crisis hit, I feel like I was really taken advantage of. Not happy! Stay away unless you want to be taken for a fool!
Insurer: Healthy Paws
By: George Chiang
Very happy to have Trupanion Insurance!
We have a Daschund who is 4-1/2 years old and has had to have back surgery twice in the last 6 months. We're so glad to have Trupanion insurance. We've had no problems and they've been very quick to process our claims so we could ensure Maggie has the best care. I would recommend Trupanion insurance to anyone who has a beloved pet in their family.
Insurer: Trupanion Canada
By: Elizabeth