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Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Scam
Scam! Signed up with trupanion may, 2015. Noticed my monthly payment kept increasing. Went from $77 and, $89 a month to $89 & $107. I called in to be told they increase yearly due to vet prices increasing (funny the vets in the city have increased their prices). I was upset that they didn't let me know (told me they sent a email in April which I definately don't have.) if I knew they increased their rates yearly I would of never signed up.... How much does it increase? Every year for how long?..... I've never even made a claim,! What a waste of money. Scam
Insurer: Trupanion Canada
By: Jordan
Great service
Daisy, our 4 lb. poodle had a serious bout with an intestinal infection which necessitated several vet visits, blood tests, x-rays and medications ending up with nearly $1000 in vet bills. Shortly after her recovery, she had her teeth cleaned. I was pleased when I submitted the two requests that I received an email acknowledgement and an update on status. We were also pleased with the amount of reimbursement and the followup call we received. We just renewed the policy.
Insurer: ASPCA
By: Carol
Wonderful service and quick payment.
I submitted invoices for "wellness visits" and they where all paid in full with no questions or problems. Super easy too. Printed a claim form from my account and it was complete with my name and address, my dogs breed and name and my policy number. Just included copies of the invoices and I was done. They emailed me that they where received and kept me informed along the way and that they were accepted. Checks arrived shortly thereafter.
Insurer: Embrace
By: Janet
A friendly and reliable company
I have just started using Embrace and found out how great these people are.They are always asking and checking up to see if everything is o k.They pay you at a very timely manner and check to make sure you received your money. I would recommend them to who ever has a pet.
Insurer: Embrace
By: Michael
ASPCA Insurance is there when I need it.
I have had a rescue cat, Scruffy, for about 8 years now. I got ASPCA insurance for him about a year after I rescued him, not because he needed it then but because I knew, down the road, I would have to deal with medical issues. Happily I rarely used my insurance until last year but since then, these good folks have been there for me as Scruffy was diagnosed with diabetes (and the cost of care for this disease is not cheap). In addition he developed thickening of his intestinal wall and we are trying various procedures and tests and bloodwork to find the cause. Through it all, ASPCA has been there to help with the bills and calling to check on my kitty. Great customer service.
Insurer: ASPCA
By: Marie
ASPCA is Great !
After a thorough search and a few months with a different company, we decided on ASPCA. For us, it's been the best decision. We had spent thousands of dollars in vet bills over the years before realizing we should get health insurance for our pets. Earlier this year, our much loved cat, Pangi, was diagnosed with an aggressive brain tumor. Not only did ASPCA pay most of the bills promptly, but cared enough to call us and to send condolences on our loss. I knew they really felt for us. Our dogs have the wellness option as well, and after completing forms online, we promptly receive benefits. I can't say enough good things about the caring and personal service. Our pets are family to us. ASPCA treats them the way we want them treated.
Insurer: ASPCA
By: Rosary
great
amazing insurance and customer service
Insurer: Embrace
By: Emily
BUYER BEWARE, DOES NOT COVER WHAT YOU EXPECT!
I've lost hundreds of dollars in premiums for "coverage" before finding out that Healthy Paws doesn't really cover much of anything. Signed up after seeing their deceptive sales and marketing material and website, imagining that normal things (exam to see if something was wrong with my dog, heartworm exam, rabies vaccinations, etc.) were not covered. NONE OF IT!!! Yes, when you receive the welcome email for being a new member, there is a small link at the BOTTOM of the email stating that you can optionally click to check other information on the EXTENSIVE list of exclusions. Do NOT purchase this "insurance" if you have any expectation of coverage for normal care. (Though they do seem to cover accidents) Otherwise, you are just going to be sending money to their premium collection service (really hard to even call this insurance!!!) I am also going to be tagging other reviews here. Not spamming, but I think people should know the truth about Healthy Paws. I see AT LEAST dozens (if not 100+?) of other customers of Healthy Paws that have written of the same experience, having been tricked by deceptive business practices here
Insurer: Healthy Paws
By: KR