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Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim for my baby
Was lengthy in getting claim paid, but ther were 100+ pages to review. Staff was always great and a pleasure to speak with
Insurer: Trupanion Canada
By: Dodie
Claim for my baby
Was lengthy in getting claim paid, but ther were 100+ pages to review. Staff was always great and a pleasure to speak with
Insurer: Trupanion
By: Dodie
Fantastic Pet Insurance Company
Embrace has been fantastic company, and exactly what we read and anticipated after doing our research. Looked at over a half dozen pet insurance companies and found embrace to clearly be the best based on price, policy flexibility, cap limits, overall coverage, and customer reviews. Unfortunately one of our cats developed cancer, and projected costs were in 8-12k range, with no guarantee the treatment would be successful, we would not have been able to afford the treatment without our policy. It's likely we would have had the very difficult decision on wether to put Dublin down or let the cancer do it. But we were able to go with the treatment, and by all accounts it was 100% successful, and he is back to his old self. Everyone we have dealt with has been professional, empathetic, and very supportive. Initial claim took a bit long, but the next ones were all under two weeks. We would highly recommend investing in an Embrace policy for your pet. It will provide great peace of mind...and if it unfortunately comes to it, grant you the luxury not to have to make a very very difficult decision. Todd T
Insurer: Embrace
By: Todd
Responsive Service!
Our pet Floyd has had Embrace insurance since he was a puppy for 4 years now. From his wellness claims to more serious health situations, Embrace has been incredibly responsive in processing his claims, sending reimbursement and at some times explaining why the claim is not covered. Our family is very pleased with Embrace and will continue converage.
Insurer: Embrace
By: Victoria
Reimbursement very prompt
My Bernese had ACL surgery and all claims were paid promptly after the deductible was met. Because Embrace pays for "alternative therapies", they have been covering 80% of his hydrotherapy and laser treatments, and reimbursed the full price of an electromagnetic loop treatment that was physician prescribed but I use three times a day at home. Sometimes the reimbursement checks arrive even before my next visit! The clinic finds the forms easy to fill out and we are all very pleased with Embrace.
Insurer: Embrace
By: Happy
Very Pleased!!!
I recommend pet insurance to everyone, and I always suggest Trupanion. I've been with them for about 5 years now but have been fortunate enough not to need them, until recently. My dog has developed skin problems and we've tried every medication out there. They've issued a cheque, no questions asked, every time. Now we've come to the last resort which is a very expensive drug. Again, no issues and I receive my cheque within 5 business days EVERY TIME. They're quick to respond to any questions, and I can't even imagine what would happen if I didn't have them. Sign up with confidence.
Insurer: Trupanion Canada
By: Lindsay
Very Pleased!!!
I recommend pet insurance to everyone, and I always suggest Trupanion. I've been with them for about 5 years now but have been fortunate enough not to need them, until recently. My dog has developed skin problems and we've tried every medication out there. They've issued a cheque, no questions asked, every time. Now we've come to the last resort which is a very expensive drug. Again, no issues and I receive my cheque within 5 business days EVERY TIME. They're quick to respond to any questions, and I can't even imagine what would happen if I didn't have them. Sign up with confidence.
Insurer: Trupanion
By: Lindsay
FABULOUS Customer Service!!
I've had two claims already for my 4-year old dog. When I spoke to a customer Service rep, it didn't seem like I was speaking to an insurance company. The repwas very concerned about my dog, and was very knowledgeable about my dogs medical condition. Sounds weird to say, but they seemed almost happy to pay the claim! Claim process couldn't be easier. Would highly, highly recommend.
Insurer: Trupanion Canada
By: Laura
FABULOUS Customer Service!!
I've had two claims already for my 4-year old dog. When I spoke to a customer Service rep, it didn't seem like I was speaking to an insurance company. The repwas very concerned about my dog, and was very knowledgeable about my dogs medical condition. Sounds weird to say, but they seemed almost happy to pay the claim! Claim process couldn't be easier. Would highly, highly recommend.
Insurer: Trupanion
By: Laura
Awesome service and reliability!
Excellent service and worryfree honest coverage. I would definitely suggest that all pet owners buy insurance with this Company. Hopefully you never need it but from someone who has used it it's also nice to know it's there for you if you do need to use it. Never a worry about providing the best care for my pup.
Insurer: Trupanion Canada
By: Carol