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Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace was very prompt in both issuing a claim check and handling a cancellation for my recently deceased friend, CG. She stopped eating and being her perky self. After an expensive procedure to diagnose the issue, Embrace covered 75% of the bill which helped a lot. It turned out to be pancreatic cancer and CG went to kitty heaven a few weeks later. Embrace was very understanding and caring when I told them about CG and handled the administration quickly. In addition, the customer care team sent a very nice card and made a gift to www.irememberyou.org in CG's memory. My wife, Mary, and I want to thank the entire staff at Embrace, and especially Christy, who works for both Embrace and our Vet, and handles our paperwork. Thank you, Embrace, and CG's remaining kitty family is glad to have you there for them as well.
Insurer: Embrace
By: Rob
No regrets, so thankful for this policy!
I rescued my 4 year old female border collie 5 months ago, and she is the world to me. I always scoffed at the idea of pet insurance, but I can say that I am SO thankful for the policy I took out for my Girl. She has had several tummy issues of late, which has been extremely stressful, and until last week, we were just treating the symptoms. I am fortunate to have taken out this policy, as it gives me the flexibility to have diagnostic tests done to see if my dog has something more serious. This past week was exceptionally a bad week for my dog, and I racked up over $1200 at the veterinarian's office. Thankfully, the folks over at HealthyPaws expeditiously handled all the claims, with no push-back, and within two days I had notification that the claims were settled and that a reimbursement check was on it's way. The policy gives me the peace mind that I can provide my dog with whatever she needs medically without breaking the bank. The staff over at the claims center and customer service is very helpful, and I was shocked to see the claims handled with so much ease. It really made a big difference, as I was already stressed out that my dog wasn't doing well. I am so thankful for this policy and this company. :)
Insurer: Healthy Paws
By: Lauren
Very pleased with my pet insurance
I am so happy that I decided to purchase Healthy Paws pet insurance. My 2 1/2 year old chocolate Labrador Retriever Bosco just required major surgery on his knee. The $2,880 surgery only cost me $288. His medications are also covered. My claim was submitted Thursday morning and was settled by Thursday afternoon. I didn't expect it to be settled so quickly. I also received a follow up email from Healthy Paws checking on the health of my dog. If I had to pay the full amount of the surgery on my own, it would have been a major financial hardship for me. I will define keep this insurance for the life of my dog.
Insurer: Healthy Paws
By: Dainah
Awesome experience with Trupanion!!!
Our 5-year old Yorkie, Nano, was seriously ill, and it turned out she had a ruptured disc that required back surgery. The Trupanion representatives were very speedy and extremely supportive through the whole process. Nano's serious condition required us to go from initial vet consultation to neurologist to MRI to surgery -- all in a matter of only 3 days. Trupanion did an amazing job of working with us and the vet hospitals, and they got us all the necessary pre-approvals right away so we could proceed with confidence. In the end, I felt that the Trupanion staff was genuinely concerned about us and Nano, and they went above and beyond to take care of us. Thanks, Trupanion! We are already recommending you to all our friends and family!
Insurer: Trupanion Canada
By: Rich
Awesome experience with Trupanion!!!
Our 5-year old Yorkie, Nano, was seriously ill, and it turned out she had a ruptured disc that required back surgery. The Trupanion representatives were very speedy and extremely supportive through the whole process. Nano's serious condition required us to go from initial vet consultation to neurologist to MRI to surgery -- all in a matter of only 3 days. Trupanion did an amazing job of working with us and the vet hospitals, and they got us all the necessary pre-approvals right away so we could proceed with confidence. In the end, I felt that the Trupanion staff was genuinely concerned about us and Nano, and they went above and beyond to take care of us. Thanks, Trupanion! We are already recommending you to all our friends and family!
Insurer: Trupanion
By: Rich
They're great
Easy to bill (my vet does it for me) and by the time I get home from the vet visit I have an email from Trupanion regarding the claim- they pay very quickly also
Insurer: Trupanion Canada
By: Debbie
They're great
Easy to bill (my vet does it for me) and by the time I get home from the vet visit I have an email from Trupanion regarding the claim- they pay very quickly also
Insurer: Trupanion
By: Debbie
So grateful for Trupanion
My dog has some chronic, and expensive, health issues that sometimes result in the need for emergency care. Trupanion is always amazing in dealing with all of our claims in a timely manner, and they've worked with our vet to pay them directly. The fact that they pay every claim at 90% because we've already met our deductible for this condition makes it so I never have to base decisions about Bubba's care on how much it'll cost. Additionally, when I do have to pay for things like medicine, or visits to specialists they process the claim incredibly quickly, Most of the time the money is in my account within 48 hours of having submitted the paperwork.
Insurer: Trupanion Canada
By: Christina
So grateful for Trupanion
My dog has some chronic, and expensive, health issues that sometimes result in the need for emergency care. Trupanion is always amazing in dealing with all of our claims in a timely manner, and they've worked with our vet to pay them directly. The fact that they pay every claim at 90% because we've already met our deductible for this condition makes it so I never have to base decisions about Bubba's care on how much it'll cost. Additionally, when I do have to pay for things like medicine, or visits to specialists they process the claim incredibly quickly, Most of the time the money is in my account within 48 hours of having submitted the paperwork.
Insurer: Trupanion
By: Christina
Claim for my baby
Was lengthy in getting claim paid, but ther were 100+ pages to review. Staff was always great and a pleasure to speak with
Insurer: Trupanion Canada
By: Dodie