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Fast refund of claims and great service
I've been using ASPCA Pet Health insurance for a number of years. They are usually pretty fast at refunding expenses. I've had some major health issues with my dog throughout the years, once instance I was refunder of $5,000 and they still didn't drop me or raise the rates so high that it was not affordable any longer. They often call to check if everything went well at the vet and if I'm satisfied with the claims service. The only minor thing is that like all other insurance providers, the amount that they allow are usually less than any good vet I've been to charges. Thankfully I have a good vet that is pretty close to the amount they charge.
Insurer: ASPCA
By: Magnus Lassi
Very happy
We had VPI for three years leading up to switching to Embrace because of their affiliation with USAA. Our Pomeranian mix developed a lump on her paw and we went through both an extensive diagnosis period to rule out cancer and then surgery and post surgical follow up. Thus far, Embrace has paid each and every claim at the allotted amount.
Insurer: Embrace
By: Elizabeth
Not covering the dental which is very important for health.
It doesn't cover the dental insurance.
Insurer: ASPCA
By: Schaun Konradd
Amazing
SheNu is 13 years old and needed dental work. I submitted the claim online right after I picked her up from the vet. It was incredibly easy (wish mine were that easy). And the claim was processed in 3 business days!!! Thanks Embrace Team -- High Five!
Insurer: Embrace
By: Kathleen
I'm so happy I enrolled my pet with Healthy Paws!
I don’t typically write reviews, but was compelled to do so after my dog, Lexi, needed surgery for a torn ACL. I had heard horror stories of pet insurance companies and the nightmares others have endured in getting refunded the bare minimum for medical needs. I was expecting I would need to spend several hours on the phone to get everything in order for a minimum reimbursement. I truly did figure they would give me all kinds of run-around and excuses for why everything was excludable under the insurance plan. Well none of that happened with Healthy Paws!! OMG, they took care of everything so seamlessly, quickly and most importantly stress-free that I just want to say – THANK YOU!! THANK YOU!! THANK YOU!! I was so stressed out and worried about Lexi, I couldn’t think about anything else. They took care of the vet bill and did so with very minimal effort on my part. The vet submitted the procedure and billing and that was pretty much it. They reimbursed me back almost the entire amount of an over $4,000 bill. I just couldn’t believe how wonderful they are. The reimbursement was in the mail before I could even start thinking about the bill – I was still nursing Lexi back to health and she was all I could think about. And to boot, they even sent me a follow-up email a few weeks after the surgery just to check how she was doing. Nothing else! No billing questions. No, sorry we need more paperwork. Tim, from the Claws and Paws section, sent me an email that was simply asking “Hey, how’s she doing”. I can’t say enough good things about Healthy Paws and my experience. They really took care of Lexi when I needed them most. THANK YOU!!!
Insurer: Healthy Paws
By: Yvette
Healthy Paws is excellent pet insurance!
Our dog, Ziggy, began to have seizures. He was treated by a neurologist and every claim we submitted (with the exception of the doctor's visit) was paid at the requested 80% plan. I have submitted subsequent bills for prescription medications for Ziggy and all claims were processed within a day of submission and reimbursements were mailed out and received within a few days of submitting claims. Great company and great customer service!!
Insurer: Healthy Paws
By: Lynn
I will always cover my Pets with EMBRACE
My Bernese Mountain Dog BEAR has been sick with some sort of nasal issue, loss of appetite. Thankfully it was not life-threatening at 9 years old, but the vet bills piles up after taking him for extensive testing at a prestigious vet hospital. First bill was $3400.00. There are a couple more, but EMBRACE processed the claim quickly and covered it exactly as advertised. 80% of the entire invoice after my deductible. No hassle, no haggle... Simple and professional. This insurance is a life-saver toward a pets later years when some issues can become very expensive. Thanks EMBRACE.
Insurer: Embrace
By: Ernest
A Blessing
Highly recommended. Speedy process of the claim. No fuss. Easy to file claims. Submitted claim on Sunday - approved on Tuesday - received check on Saturday. I was tickle pink when Healthy Paw email asking about my big boy health. Zeus is the love of our life. He is a big teddy bear - American bully. Knowing I had good pet insurance I could focus on his recovering by hugging and petting him.
Insurer: Healthy Paws
By: Zeus
Great pet insurance
I have had pet insurance just over a year for my dachshund. He had always been healthy recently he ate something bad which caused sever vomiting. That lead to bacteria in his lungs that developed into pneumonia. He was in the Er for 4 days. His bill ended up being $2500. His insurance covered $1700. That was a huge help. I filed his claim online and had the check mailed to me in a week. They call and check up on him to make sure he's doing better. Glad I have pet insurance and glad it's through ASPCA.
Insurer: ASPCA
By: Lynsie Pedraza
Satisfied
I've never used another pet insurance, so I don't have anything to compare ASPCA to but I have been overall satisfied. Feel that as the years have gone on I have had an easier time submitting claims (due to technology updates) and have also been more satisfied with my coverage/reimbursements. Overall user friendly and great customer service. When I have questions they are answered quickly and accurately. Helps me understand coverage at every turn.
Insurer: ASPCA
By: Amanda