216,391+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Friendly and quick
I submitted a claim for a dental cleaning for my cat. I talked to Embrace on the phone and heard from them by email, and they were very friendly and sent a check within less than 2 days.
Insurer: Embrace
By: Anna
There when we needed them.
This month we had 2 issues with our 2 dogs that came up. One was a UTI that occurred while we were traveling w our dogs, mandating a pricey visit to animal ER, the other was a playing incident resulting in 2 damaged teeth + surgery. Additionally, the one dog has been undergoing different diagnostic tests over the year for an as-yet undiagnosedGI problem. Pets Best has been prompt in covering our claims. They've been there when we needed them.
Insurer: Pets Best
By: Marcia
Kindness and compassion for loss our Shilo & Romeo
I've had 4 pets insured through ASPCA Pet Insurance for more than 10 years now with their Level 2 plan. They are very prompt in processing claims and also keeping you posted on status of claim. Most of all I'm very pleased and appreciative of the kind and compassion that our family was shown when we lost our Shilo back in 2012, and our little Romeo in January of this year. Losing a beloved pet is one of the hardest things to endure and they expressed their heartfelt compassion and were also quick to pay for final expenses. Shelley, especially, was a real pleasure to speak with.
Insurer: ASPCA
By: Marion
awesome
this was a rehabilitation service for a back problem
Insurer: Pets Best
By: lucy
fantastic service
the way this claim was handled was done with the upmost diligence i commend you for it being throughly investigated and with a speedy outcome thank you for being the best experience i have ever had with a pet a insurance company i have had others which were ok but you are the best i am glad i switched
Insurer: Pets Best
By: lucy
Process
The process is so simple for claims. I really like this company and I have had no issues. Lauren is my favorite.
Insurer: Embrace
By: Leon
Healthy Paws is very caring and quick to process y
I have had Healthy Paws for going on two years now.Unfortunately I've had to use the insurance as my little Anna hot sick What a wond wet full surprise to see the speedy response on proceeding my claim. Then a Healthy Paws representative called to see how she was. I am so impressed not only with the service but in hoe much they genuinely care about your dog. I would highly recommended Healthy Paws to anyone looking for insurance. I'm glad I choose Healthy Paws.
Insurer: Healthy Paws
By: P.
Excellent insurance!
This is my best choice and experience.
Insurer: ASPCA
By: B
HORRIBLE EXPERIENCE!
Just got off the phone with Kara. I encourage senior leadership of this company to review audio. Absolutely No willingness to think outside the box. It was a straight "policy read" communication today. It was only AFTER I threatened to cancel not one but TWO revenue producing policies to your company that she stated that there was an appeal process for my situation. Unbelievable. My dog is 5 months old. Yet Kara seems to be ok with simply blanketing my situation with the standard " unfortunately / pre existing/ script". I did a lot of research before I became a paying customer to this company and unfortunately two policies do not seem to matter.
Insurer: Embrace
By: Samuel
The best pet insurance out there!
I love Pets Best Insurance! The ease of filing a claim and the speed in wich the refund is issued is awesome. They keep in constant contact through email (my preference) every step of the way and there is always the "live chat" option for any questions that I may have.
Insurer: Pets Best
By: Lori