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Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent, kind, caring customer service.
I Highly reccomend ASPA pet insurance.
Insurer: ASPCA
By: Carie Broecker
Very pleased!
I purchased Embrace insurance after our oldest dog tore her ACL last summer. Obviously, wish I had purchased it earlier since that was not covered nor was the 2nd ACL that she tore. :-( Needless to say that I've been very pleased with Embrace since it has covered a number of things on all three of our dogs in the last year and will be renewing. There were so many pet insurance companies to chose from but am very happy with Embrace. Normally, the claims are handled very quickly so not sure why this particular claim took longer to process.
Insurer: Embrace
By: Marlene
I love Embrace
My bulldog lived a happy and healthy life for 4 years. I've had Embrace since the week we adopted him. At four years old he came down with a vicious infection that has ravished his poor little beefy body. Thanks to Embrace I've been able to do what needed to be done to get him healthy again. It's been a long road but Embrace has been there with me every step of the way. Every person I've worked with has been nothing short of wonderful, every claim covered with no questions asked. Getting Embrace insurance was the best decision I've ever made. Worth every penny.
Insurer: Embrace
By: J
Would not recommend
My dog had a growth removed from his nose May 18th. Our vet submitted paperwork the same day, which shows as being received on the petsecure website May 18 also.The bill was for 648.00. As of June 20th our claim is still "pending adjustment". I have talked to them twice and they have said they need to review our dog's medical records....this process is supposed to take 7-10 business days according to their site. Not the case....still waiting
Insurer: Petsecure
By: Rebecca
Excellent service
Excellent service and quick reimbursement. They care about the health of my dog and appreciate that!
Insurer: ASPCA
By: Brittany Mosheim
Supportive and immediate service
Embrace Insurance Co has been fantastic in helping care for our Sheltie. They process claims quickly as well as issue checks, when appropriate, without delay. They are available by phone or email to discuss questions about policy, wellness, or give support. We HIGHLY recommend them, and we have. Our nephew has also been pleased with his Embrace policy for his German Shepherd.
Insurer: Embrace
By: Beth
The best pet insurance out there.
This is a must have insurance. Easy to fill out claim forms. They process your request fast so you get a quick return on your money. Customer Service is 5 stars.
Insurer: ASPCA
By: Eric
Well worth it!
We are very pleased to have purchased pet insurance through the ASPCA. There service representatives was very helpful in processing our dogs claim. The turnaround time of reimbursement was very quick. Overall an excellent choice.
Insurer: ASPCA
By: JT.....
Dogs are in good hands.
Complete faith in this Company.
Insurer: ASPCA
By: Barbara MIddleton
Worst experience ever.
I have sent the necessary documentation several times I get the same response. I have called several times and get the run around about why my claims are not being paid even though the customer service representative assures me that they will be. This has been a sham and I am angry that USAA would recommend such a lousy service to members. Perhaps I am the one bad experience here but something tells me I am not. If you are shopping for pet insurance, I would keep on shopping past Embrace.
Insurer: Embrace
By: Ruben