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Wish All Insurance Worked this Well
Great experience with Healthy Paws. They respond right away, explain everything very clearly, and when you call--surprise!--a real person answers the phone. That person is friendly, helpful, and seems genuinely to care for our two dogs. Our vets all recommend Healthy Paws as the best of the best. I wish human insurance worked this well!
Insurer: Healthy Paws
By: Winston
AMAZING!!!
I did a lot of research on pet insurance, before choosing Embrace. I definitely made the right decision. They have covered two claims and a wellness check in just under a year. They are prompt, with great customer service, and always answer my questions. Their prices are also very competitive. HIGHLY recommended! :)
Insurer: Embrace
By: Terri
Very Impressed! Great Service prompt claim payment
Our 2 year old Shih tzu mix was super high energy and loved chasing the ball. One day at the park running for the ball her right rear leg just suddenly collapsed under her. We immediately took her to our vet who did xrays and said there were no broken bones but that there was a lot of movement in her knee joint. He suggested keeping quiet for 7 10 days to see if it got better. It did not so he referred us to a specialty vet in town. LVVSC http://lvvsc.com/ and they did a TPLO surgery on her. It has now been 10 days and she is doing amazingly well. The rehab is 12 weeks so we still have a long way to go. Our bill for the surgery was almost $3500. We had already met our deductible from the initial visit to our normal vet and we have now already received a check from HealthyPaws for 90% of the surgery charge. If only our personal insurances could be so easy to put in a claim and so fast to make a payment! We are VERY pleased to say the least. We did everything using the HealthyPaws app on Android and it was super easy. HealthyPaws insurance saved us from an expense we were not prepared for. We bought it when we first got her and it was obviously a great investment. They even checked in with us to see how Lola was doing ... a nice touch and not something we expected. :)
Insurer: Healthy Paws
By: John
Outstanding!
Claims handled promptly and paid promptly. We are 100% satisfied!
Insurer: Embrace
By: Miriam
Peace of mind
We have carried this insurance for both of our pets for a few years now and are very pleased with the responsiveness of processing claims and providing reimbursements. The addition of being able to submit claims online made the process so much simpler! More recently, our Cavalier King Charles Spaniel was found to have a mass growing in her middle ear which explained the months of afflictions she has had. This included vomiting, loss of appetite, clumsiness, weakness in her facial muscles, and a head tilt. We would never have been able to continue with the multiple evaluations and tests she has had without Healthy Paws timely support. Ultimately our baby just completed surgery to remove the mass that went very successfully. She seems to finally be on the road to recovery and we can't be grateful enough to the people at Healthy Paws for being with us throughout this endeavor.
Insurer: Healthy Paws
By: Chachen
Thank God we had Embrace
Our Golden Retriever decided to eat a sofa while we were attending our sons Graduation in another state. We left her with our next door neighbor who was wonderful with her but didn't see what she had done.With all of the surgery that Annie required we were overwhelmed not only with caring for her but the bills. Embrace came through without any delay. Thank you Embrace.
Insurer: Embrace
By: Nancy
Consistently great service!
I have had Embrace for several years and they continue to be prompt, helpful, and very easy to deal with. I'm particularly pleased that they cover alternative treatments, as my dog's Acupuncture is being covered which is quite helpful. I always get a check for reimbursement promptly, and none of the paperwork for my vets is onerous.
Insurer: Embrace
By: Happy
As Advertised
Very reasonable claims process and I was reimbursed quickly. If only human health insurance were this efficient :)
Insurer: Trupanion Canada
By: Matt