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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So grateful for Healthy Paws
Healthy Paws saved my 4 1/2 yr old English Bulldog, Thor. Thor developed a sudden head tilt four weeks ago and was misdiagnosed for ear infection. Two weeks after antibiotic and negative culture result he still had the persistent head tilt. Thor needed a MRI to rule out tumor in the inner ear or brain. MRI showed dense thickening area in his inner ear which they couldn't confirm tumor at the time. He also had mild meningitis. He needed a Total Ear Canal Ablation the next day to clean out the bulla. Biopsy sent off and unfortunate came back as cancerous. Thor had additional testing to rule out lymphoma and to see if the cancer metastasize to the adjacent lymph node which was negative. Between MRI, surgery, medications, and diagnostic testings my credit card rack up to around $6000. I submitted the claim to Healthy Paws and within 3 days everything was approved with 80% reimbursement. A couple days later I received my first check for the MRI. Healthy Paws is truly a well trusted insurance company. My husband thought pet insurance was a scam until he met Thor and learned about Healthy Paws. I had Healthy Paws for 2 1/2 years and have always been happy with their service. They are extremely diligent to process my claim as quickly as possible. Even though the site says 10 days turn around for claim I usually hear back within 3 days. I shop around and received numerous quotes from other pet insurance before signing up with Healthy Paws. Other health insurance was more expensive and has so much more restrictions on what they cover. It took me a while to do all the research and was very skeptical at first with Pet insurance but I'm so thankful I found Healthy Paws. I just want to get the word out there to all the pet parents how important it is to have insurance but more importantly to choose a reputable, trusted insurance to protect your loved one. I can't say enough about Healthy Paws how truly amazing they are and if I can give them more than 10 for rating I would.
Insurer: Healthy Paws
By: Stacy
Excellent response time and customer service
It could not have been uneasier process for me to submit a claim and get reimbursed within only a few days. The people were all very kind and pleasant to deal with and very efficient.
Insurer: Healthy Paws
By: Cindy
Claim decision reversed - thank you.
Thank you for reversing your decision as regards my claim for Layla Kootenai on 8/17. I appreciate it and am now a happy customer and feel good about Embrace.I want to feel good about my Layla's insurer - really. I can now recommend Embrace to other pet owners. Thank you for resolving this so quickly as well.
Insurer: Embrace
By: Layla
Our Max cat thanks you!
Max is now 14yo and retired from his former youtube fame. In youtube search window type: worldromer worlds best cat exercise video ... Enjoy. Max was not eating + some other symptoms. Diagnosis was lymphoma. Instead of dreaded news the Sage center oncologist prescribed a regimen of steroid + chemo pills w/98% no side effects. Max is doing great, gaining weight and with no overt symptomology. Docs say he can be with us for years to come. Bills over $2,000 and Trupanion came through for us.
Insurer: Trupanion Canada
By: Stephen
Our Max cat thanks you!
Max is now 14yo and retired from his former youtube fame. In youtube search window type: worldromer worlds best cat exercise video ... Enjoy. Max was not eating + some other symptoms. Diagnosis was lymphoma. Instead of dreaded news the Sage center oncologist prescribed a regimen of steroid + chemo pills w/98% no side effects. Max is doing great, gaining weight and with no overt symptomology. Docs say he can be with us for years to come. Bills over $2,000 and Trupanion came through for us.
Insurer: Trupanion
By: Stephen
Prompt and fair
I have been renewing my dog's insurance policy for several years. During that time I submitted bills on more than one occasion and I was always happy with the result.This time my dog had ultrasound and colonoscopy to get a diagnosis for his persistent bloody stools. I received reimbursement for my expenses shortly after submitting the bills. As always, they were generous.
Insurer: Pets Best
By: Andrew
Thank Goodness for Trupanion
We had a wonderful chocolate lab Maia who needed surgery for a tumor which turned out to be benign but was very costly and we had no insurance Towards the end of her life she would get diabetes which was another costly health issue. When we got our new Jack Russel puppy Rex we made sure to get Trupanion insurance just in case. We have use it a few times for minor issues over the years, but vet bills can be costly so having Trupanion has been great. Most recently, Rex is 6 years and gets into mischief. He got into some granola with raisins which can be toxic for dogs, so emergency and followup ran up to over $400. Then 5 months later he would get into a veggie mix with onions, another food toxic to dogs and another ER visit. We are happy to say Rex is healthy. Having Trupanion is a blessing. We have no deductible and they pay 90% of covered charges in a quick manner. Thank you Trupanion!
Insurer: Trupanion Canada
By: Jennifer
Thank Goodness for Trupanion
We had a wonderful chocolate lab Maia who needed surgery for a tumor which turned out to be benign but was very costly and we had no insurance Towards the end of her life she would get diabetes which was another costly health issue. When we got our new Jack Russel puppy Rex we made sure to get Trupanion insurance just in case. We have use it a few times for minor issues over the years, but vet bills can be costly so having Trupanion has been great. Most recently, Rex is 6 years and gets into mischief. He got into some granola with raisins which can be toxic for dogs, so emergency and followup ran up to over $400. Then 5 months later he would get into a veggie mix with onions, another food toxic to dogs and another ER visit. We are happy to say Rex is healthy. Having Trupanion is a blessing. We have no deductible and they pay 90% of covered charges in a quick manner. Thank you Trupanion!
Insurer: Trupanion
By: Jennifer
So glad to have Embrace!
My 2-year-old Cane Corso, Bella Star, has epilepsy and needs medication daily to control her seizures. Embrace covered her medication and processed my claim promptly and accurately. Having Embrace Pet Insurance gives me peace of mind. Thank you, Embrace!
Insurer: Embrace
By: Janet
Best experience ever with an insurance company!
I can't tell you how impressed I am with your services and how easy it was to file the claim. With the stress of the situation with my boy having to have surgery, it is so helpful that the process of filing claims is so simple and that you are so supportive in the process. My sister has her dog (Zizu's brother) insured with you and has great things to say about Healthy Paws too. Until now, I have had a very poor impression of insurance companies in general, but you have clearly differentiated yourselves from the rest! I only wish my own medical insurance could be so straight forward, transparent and easy to deal with! I will recommend Healthy Paws enthusiastically to all of our dog friends! Thank you for what you do - and for how you do it! You have made a very positive impact with our family.
Insurer: Healthy Paws
By: Erik